I couldn't find the license key on my…
I couldn't find the license key on my order confirmation. I texted at 9:00 PM and they promptly responded and resent the license key. They were prompt, helpful and I was impressed.

Big Home Tax is an online platform that specializes in providing tax software solutions, including popular products such as TurboTax for various tax years. Founded in 2019, the company aims to simplify the tax filing process for individuals and small businesses. Customers can purchase tax software for federal and state tax returns, with options available for different user needs, including personal, business, and home office tax preparation. The company offers a straightforward purchasing process with secure payment options, allowing users to buy, download, and install their software in just three steps. Big Home Tax prides itself on customer satisfaction, claiming over 30,000 satisfied customers worldwide. Additionally, the company provides 24/7 technical support to assist users with installation and activation, ensuring a reliable experience for those seeking efficient tax filing solutions.
Big Home Tax receives a mixed response from users, with many praising its affordability and ease of use. Reviewers frequently highlight the great prices and prompt service, noting that the software works smoothly for filing taxes.
However, a significant number of customers express frustration over issues with license keys, claiming that some codes become invalid after initial use, leading to accusations of selling stolen licenses. Complaints about poor customer service further exacerbate these concerns, as many report difficulties in getting timely support for their issues. While some users have had positive experiences and recommend the service, the prevalence of negative feedback regarding licensing problems cannot be overlooked. Overall, the sentiment is mixed, reflecting both satisfaction with pricing and serious concerns about product reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 548 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 3.5 | 4 |
| Oct 24 | 4.4 | 7 |
| Nov 24 | 4.6 | 11 |
| Dec 24 | 4.6 | 46 |
| Jan 25 | 4.3 | 85 |
| Feb 25 | 3.9 | 55 |
| Mar 25 | 3.6 | 45 |
| Apr 25 | 3.5 | 62 |
| May 25 | 4.0 | 4 |
| Jun 25 | 3.0 | 4 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great prices”
“They promise to respond to customer service request with in the hour and that is also not true”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Accounting Software.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.6 out of 5 (good) | 3.7 out of 5 (good) | −18% | 548 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | — | — | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | — | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | −67% | 199 |
Bottom line: Big Home Tax is #4 of 5 on overall rating in this group. On website & app, Remote Utilities scores higher (5.0 vs 3.7).
500 reviews of Big Home Tax. Filter by what matters to you.
I couldn't find the license key on my order confirmation. I texted at 9:00 PM and they promptly responded and resent the license key. They were prompt, helpful and I was impressed.
I've used H&R Block tax software for a few years, and it is an excellent product. BigHome price was great and very quick delivery. Downloading and activation went smoothly with no issues. Hard to beat the price!
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The transaction was so easy and I got such a great price for H&R Block Deluxe. I installed it in just a few minutes and the instructions were spot on. I would recommend Big Home Tax to anyone needing software.
I ordered 1 copy of TurboTax 2024 and I was charged. with two orders,#29934,29923 49.99 ea. I should have been charge $49.99.My credit card was charged $49,99 for each order.
Wide variety of tax preparation products offered, user friendly web site, best pricing.
I purchased TurboTax Deluxe from Big Home Tax order number 21802. Subsequent to my purchase the license was canceled by Big Home Tax according to Intuit. I reached out to Big Home Tax to obtain a working license code but they are unresponsive. The software they sold me DOES NOT work as a result. If Big Home Tax responds to my request for a working license I will post here. If they don't respond they have defrauded me.
Smooth download! Reminder that you need an Intuit account to activate TurboTax.
This is my third year of buying TurboTax from Big Home without a hitch. I've already started my 2024 return. Pricing was much better than the competition in 2022 and 2023. This year Costco at this time has it at $56 plus a $10 coupon you could use on your state upload fee, so it was basically the same price because Big Home doesn't charge sales tax.
I bought TurboTax Home & Business two years in a row from Big Home Tax. Last year there was a minor kerfuffle but they quickly resolved it. This year, so far, no issues. Will buy from them next year. Good service when there is an issue and great price compared to TurboTax web site price!
This was my first purchase with Big Home Tax, and it couldn't have been easier. My download went smoothly, too.
This is my 2nd year purchasing from Big Home Tax. Last year everything went very smooth and there were no issues with the download or the e-files. I purchased again this year and the download went fine and I assume that the e-files will go fine again. Can't beat the pricing.
Purchase, download, installation, and activation of H&R Block premium tax software was quick and easy. Best of all, the cost was half the price advertised on websites of local office supply stores.
No issues with the purchase, download, and installation. They were $35 cheaper than any other store. Only concern was that the transaction is flagged as an international purchase.
Product as advertised.
Big Home Tax is an online platform that specializes in providing tax software solutions, including popular products such as TurboTax for various tax years. Founded in 2019, the company aims to simplify the tax filing process for individuals and small businesses. Customers can purchase tax software for federal and state tax returns, with options available for different user needs, including personal, business, and home office tax preparation. The company offers a straightforward purchasing process with secure payment options, allowing users to buy, download, and install their software in just three steps. Big Home Tax prides itself on customer satisfaction, claiming over 30,000 satisfied customers worldwide. Additionally, the company provides 24/7 technical support to assist users with installation and activation, ensuring a reliable experience for those seeking efficient tax filing solutions.
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