Great,
Great, Last minute files tax and found the Big Home Tax. Buy the software and get code # in several minutes. Trusting website through reading customer reviews. Saved me five bucks compared with Costco store

Big Home Tax is an online platform that specializes in providing tax software solutions, including popular products such as TurboTax for various tax years. Founded in 2019, the company aims to simplify the tax filing process for individuals and small businesses. Customers can purchase tax software for federal and state tax returns, with options available for different user needs, including personal, business, and home office tax preparation. The company offers a straightforward purchasing process with secure payment options, allowing users to buy, download, and install their software in just three steps. Big Home Tax prides itself on customer satisfaction, claiming over 30,000 satisfied customers worldwide. Additionally, the company provides 24/7 technical support to assist users with installation and activation, ensuring a reliable experience for those seeking efficient tax filing solutions.
Big Home Tax receives a mixed response from users, with many praising its affordability and ease of use. Reviewers frequently highlight the great prices and prompt service, noting that the software works smoothly for filing taxes.
However, a significant number of customers express frustration over issues with license keys, claiming that some codes become invalid after initial use, leading to accusations of selling stolen licenses. Complaints about poor customer service further exacerbate these concerns, as many report difficulties in getting timely support for their issues. While some users have had positive experiences and recommend the service, the prevalence of negative feedback regarding licensing problems cannot be overlooked. Overall, the sentiment is mixed, reflecting both satisfaction with pricing and serious concerns about product reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 548 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 3.5 | 4 |
| Oct 24 | 4.4 | 7 |
| Nov 24 | 4.6 | 11 |
| Dec 24 | 4.6 | 46 |
| Jan 25 | 4.3 | 85 |
| Feb 25 | 3.9 | 55 |
| Mar 25 | 3.6 | 45 |
| Apr 25 | 3.5 | 62 |
| May 25 | 4.0 | 4 |
| Jun 25 | 3.0 | 4 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great prices”
“They promise to respond to customer service request with in the hour and that is also not true”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Accounting Software.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.6 out of 5 (good) | 3.7 out of 5 (good) | −18% | 548 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | — | — | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | — | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | −67% | 199 |
Bottom line: Big Home Tax is #4 of 5 on overall rating in this group. On website & app, Remote Utilities scores higher (5.0 vs 3.7).
500 reviews of Big Home Tax. Filter by what matters to you.
Great, Last minute files tax and found the Big Home Tax. Buy the software and get code # in several minutes. Trusting website through reading customer reviews. Saved me five bucks compared with Costco store
I purchased TurboTax through them, and it worked for a few days. Then it stopped working. I was getting a generic error when trying to pay for e-filing and some googling showed that the probable reason was invalid license. So I called TurboTax, and they confirmed that my license had been cancelled. They didn't say why. I contacted BigHomeTax, and they gave me another TurboTax license code that worked, and I was able to file my taxes. But I would not buy from this company again. The discount I got (compared to TurboTax's price on the official website) is not worth my wasted time and nerves. Also, imagine if this happened very close to the deadline. Nah, I don't need to save $20 to have these issues.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Fast and easy transaction,
I purchased TurboTax Premier in order to do 4 individual returns, one of which was for 2 states. The license let me efile the first State return but after that it was always “Hmm. We have hit a snag.” Each time I wanted to efile a state return, I would have to write and literally beg them for another license code. Then the efile would work. Yesterday I finished the 4th return and of course it wouldn’t efile the state return. I wrote asking for another license code and they have not responded even though I have followed up with more emails. It was a complex return and luckily it let me efile Federal. But it looks like I’m going to have to print the State return. You get what you pay for! I will not do business with this company again.
Scam. Can't e-file with this Turbotax. Stay away. The license key you'll get will be canceled. You'll be stuck. STAY AWAY. DO NOT BUY ANYTHING FROM BIG HOME TAX.
I was unable to complete the download, due to an error message. I was unable to contact anyone with Big Home Tax, concerning the problem, and the license key was never entered. Efforts to request a refund have been unsuccessful, due to communications issues with Big Home Tax.
Great experience fast and easy
They are a scam! I purchased TurboTax Premier from them and was able to download and activate the software. HOWEVER, after spending hours completing my tax return, it wouldn't go through when I tried to file. I called TurboTax and was told that my license had been cancelled and a refund was issued—Stay away!
As advertised, the software was easily downloaded and the license was given within minutes of payment being accepted. Easy and secure transaction. Highly recommended.
Tax Software does not allow efile or printing. Not sure if software is a counterfeit or not. Could not contact company, says 'number I have dialed has been canceled' when I called for assistance with problem. Had to spend more money to get another Turbotax from another vendor at the last minute. Texted and no response for hours. Refused money back. I think these people are scammers - will report them. Do not order software from them, appears not to be legit. Terrible customer service for a failed product. BEWARE!!!!
License code expired so although I can use the software to print and mail out taxes, I can't efile at all! I tried calling it says the phone is disconnected now too!!!
TurboTax has proven to be a dependable investment year after year and the company that provides it. It’s a software purchase that continues to earn my trust, offering both great price and exceptional service.
Purchased TTax Premier and received download link. After installing software would not run and return the same crash/error every time even after uninstalling and installing again. I reached out via txt and asked for help but seller was not helpful and when asked for refund I was told license was used?? How if I could not get the software to run and I couldn’t get to activation window. Spent over an hour with intuit over the phone and they couldn’t fix the issue. $70 and no software to use I would not buy again…..
I found out about Big Home a few years ago, after always purchasing from Costco, which always had the best price, so I was a little lury. Tried them, and everything worked out. Been using them 2 years now for Turbo Tax Program. No issues, would highly recommend
I ordered H & R Block software in November 2024 and all seemed ok, but when I tried to e file in April, 2025, H & R Block software gave me an error message that all five of my e filings were used up. Since this was my first e filing, this pointed duplicate sales of the same licensed software by Big Home Tax. I wrote to them , but have not heard back from them. I think that I got scammed.
Big Home Tax is an online platform that specializes in providing tax software solutions, including popular products such as TurboTax for various tax years. Founded in 2019, the company aims to simplify the tax filing process for individuals and small businesses. Customers can purchase tax software for federal and state tax returns, with options available for different user needs, including personal, business, and home office tax preparation. The company offers a straightforward purchasing process with secure payment options, allowing users to buy, download, and install their software in just three steps. Big Home Tax prides itself on customer satisfaction, claiming over 30,000 satisfied customers worldwide. Additionally, the company provides 24/7 technical support to assist users with installation and activation, ensuring a reliable experience for those seeking efficient tax filing solutions.
This profile hasn't been claimed by the business owner.