This is my 2nd year using this Big Home Tax. Fast & easy transaction.
This is my 2nd year using this Big Home Tax. Fast & easy transaction.

Big Home Tax is an online platform that specializes in providing tax software solutions, including popular products such as TurboTax for various tax years. Founded in 2019, the company aims to simplify the tax filing process for individuals and small businesses. Customers can purchase tax software for federal and state tax returns, with options available for different user needs, including personal, business, and home office tax preparation. The company offers a straightforward purchasing process with secure payment options, allowing users to buy, download, and install their software in just three steps. Big Home Tax prides itself on customer satisfaction, claiming over 30,000 satisfied customers worldwide. Additionally, the company provides 24/7 technical support to assist users with installation and activation, ensuring a reliable experience for those seeking efficient tax filing solutions.
Big Home Tax receives a mixed response from users, with many praising its affordability and ease of use. Reviewers frequently highlight the great prices and prompt service, noting that the software works smoothly for filing taxes.
However, a significant number of customers express frustration over issues with license keys, claiming that some codes become invalid after initial use, leading to accusations of selling stolen licenses. Complaints about poor customer service further exacerbate these concerns, as many report difficulties in getting timely support for their issues. While some users have had positive experiences and recommend the service, the prevalence of negative feedback regarding licensing problems cannot be overlooked. Overall, the sentiment is mixed, reflecting both satisfaction with pricing and serious concerns about product reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 548 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 3.5 | 4 |
| Oct 24 | 4.4 | 7 |
| Nov 24 | 4.6 | 11 |
| Dec 24 | 4.6 | 46 |
| Jan 25 | 4.3 | 85 |
| Feb 25 | 3.9 | 55 |
| Mar 25 | 3.6 | 45 |
| Apr 25 | 3.5 | 62 |
| May 25 | 4.0 | 4 |
| Jun 25 | 3.0 | 4 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great prices”
“They promise to respond to customer service request with in the hour and that is also not true”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Accounting Software.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.6 out of 5 (good) | 3.7 out of 5 (good) | −18% | 548 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | — | — | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | — | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | −67% | 199 |
Bottom line: Big Home Tax is #4 of 5 on overall rating in this group. On website & app, Remote Utilities scores higher (5.0 vs 3.7).
500 reviews of Big Home Tax. Filter by what matters to you.
This is my 2nd year using this Big Home Tax. Fast & easy transaction.
They sold me a fraudulent copy of TurboTax. Terrible experience-it took a lot of troubleshooting to figure out what the errors meant.
No troubles, no hidden fees... received software link & key immediately
I ordered home and business but got premier personal.
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This company is a scammer. They sell fake TurboTax license keys that do not work.
Activation code for Turbo Tax was invalid. I sent an email and received no response. They do not talk to you on the phone - messages only. I have no cell phone and no time to wait (April 15 is less than a week away).
Software that's affordable, highly reccomend.
I will probably use this company again next year to get a 'discounted price' on my TurboTax software. I've used TurboTax for about 20 years now so I'm familiar with it. You get the exact same program, but don't pay as much because there is no actual disc. I had immediate access to the program, no issues with the download or activation code. I am so satisfied that I will recommend this company to others (if they ask me where I got my software!)
2nd year using this company. 1st year I had to text the company for new activation code. They replied within minutes. I have no problem this year. I would buy from them again next year since their price is the cheapest.
Prices are great and I get my key rigth away. Love the service.
Purchased turbo tax software license code was deactivated making product totally useless
I wish not but any star I purchased two… I wish not but any star I purchased two software but they didn't send me anything they are a thief. THEY SAID WE DIDN'T RECEIVE IT UNDER THIS EMAIL YES THEY RECEIVED UNDER DIFFRENT EMAIL BUT THIS IS THE A PROVE WHAT I RECEIVED FROM THEM I use another email just send this Big Home Tax ⭐⭐⭐⭐⭐ How many stars would you give Big Home Tax? Hello A, Thank you for purchasing items from the Big Home Tax! We would love it if you could help us and other customers by reviewing the products you recently purchased. It only takes a minute and it would really help others by giving them an idea of your experience. Click here to review us on Trustpilot TurboTax – Deluxe 2024 Federal + E-file & State – Mac OS, Windows [Digital]
I 'm a luddite; only program I regularly buy is TurboTax. I have an interest in an LLC (which has an interest in an LLC, which has an interest in an LLC) so my K-1, and tax filing is always late. So this year I decided to wait of on buying TurboTax Premier and working on it. I've always bought from Amazon; by waiting this this year, the Amazon price went from $82 in early March to $115 in late March, so I looked elsewhere. BigHome Tax had it for $68 and reviews were good, so I went (t)here - good move. Priced as promised and promptly received authorization number, immediately went to work on it. Easy-peasy and no gotchas or problems. Very satisfied.
Big Home Tax is an online platform that specializes in providing tax software solutions, including popular products such as TurboTax for various tax years. Founded in 2019, the company aims to simplify the tax filing process for individuals and small businesses. Customers can purchase tax software for federal and state tax returns, with options available for different user needs, including personal, business, and home office tax preparation. The company offers a straightforward purchasing process with secure payment options, allowing users to buy, download, and install their software in just three steps. Big Home Tax prides itself on customer satisfaction, claiming over 30,000 satisfied customers worldwide. Additionally, the company provides 24/7 technical support to assist users with installation and activation, ensuring a reliable experience for those seeking efficient tax filing solutions.
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