TurboTax keys sold to multiple people
Update: Nguyen Dinh Duy is the owner of BHTax and he is a crook. READ OTHER REVIEWS here and on Google; they describe similar experience as mine. Original: I bought two different TurboTax software licenses (one on March 27 2025 and another on April 1 2025). On April 4 2025 I realized that I am unable to download the State version of the software. So I called TurboTax Tech Support, only to learn that the reason I cannot download state is because the same license key was already registered by another user, and they already downloaded one allowed state. I asked the Tech Support person to check my second license also, and sure enough that license was also already registered by another user. BigHomeTax only offers TEXT MESSAGE support. I texted, and it took DUY 2 hours to reply. He was easy going at first but then demanded screen-shots of errors. Not able to understand logic. There are no screenshots to prove another user has already registered the software, and he refused to understand this point.
