Burger King Corporation
Burger King receives a mixed reception from customers, with many praising the taste of their burgers and fries, often describing them as "very tasty" and a favorite among loyal patrons. Some reviewers express satisfaction with the customer service, highlighting positive experiences at specific locations.
However, a significant number of complaints focus on order accuracy and food quality, with reports of cold or improperly made items, and issues with cleanliness at certain locations. Customers also criticize the company's practices, such as charging fees for small orders, which some deem excessive. While many enjoy the food and service, the negative experiences regarding order fulfillment and cleanliness cannot be overlooked. Overall, the sentiment is mixed, reflecting both appreciation for the food and frustration with service inconsistencies.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.0 | 25 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | 4.0 | 1 |
| Oct 25 | 4.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“Good morning to everyone that work for the Burger King Customer Center”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food & Beverages.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 3.0 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | — | 25 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 51 |
Bottom line: Burger King is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.6).
25 reviews of Burger King. Filter by what matters to you.
This is the worst BK I've ever seen in my life, the team there is very rude and poor service and it doesn't look clean , I went there to pickup my order they spiked my number and didn't listen once I picked up my phone and told them I will post this video online they started to listen. I won't order from this location anymore. I'm wondering how this store is operating in US and how dirty it looks.
Filthy Food made by Filthy People. I worked there. I am in the know. I spend two days watching videos on proper procedures. Once behind the counter there are no rules. Only filthy drug addicts doing whatever they want. Did you know cross contamination is a Flavor not a concern. Burger King Hamilton, OH managed by Miller Management. They let bully racial drug dealers bully all the employees. Its cool... Only white women are allowed to be the Main Manager. Of course they have their assistant managers that are black women. The white Karen Manager refers to them as the House N***** behind their back. Burger King is a disgusting foreign owned corporation. Its owned by Canadians not Americans. If you are in the mid west then it is always managed by the racist sell out White Karen. Miller Management is Karen..
The BK on Washtenaw in Ann Arbor, MI is HORRIBLE! My Husband raved about the chicken sandwich that he ordered from the BK location in Ypsilanti, MI (located on Michigan Ave); and opted to introduce me to the taste bud experience. The first experience was in deed amazing! The next two times I desired a chicken sandwich he made the grave mistake of going to the Ann Arbor location. The first time I thought was a fluke; but the second has assured me that it is simply their method of operation! My Husband ordered a FRESH chicken sandwich (2 for $5 to be exact)...he was even able to go inside to assure that the order was made fresh. We live right down the street and to my disappointment my sandwiches were far from satisfactory! Burnt and soggy is the accurate terms! The Washtenaw location has made my list of establishments to never again consider!
Quick answers to the questions people ask most.
Most Burger King locations are open daily, with many operating from early morning until late evening. Hours can vary by location, so it's best to check with your local restaurant or use the store locator on their website for specific times.
Yes, Burger King offers delivery through various third-party apps like DoorDash, Uber Eats, and Grubhub in participating locations. You can also order directly through the BK app for delivery where available.
Burger King is famous for its flame-grilled Whopper burger, which is their signature item. Other popular menu items include chicken nuggets, french fries, onion rings, and various chicken sandwiches.
Yes, Burger King offers plant-based options including the Impossible Whopper made with a plant-based patty. They also have salads and other vegetarian sides, though availability may vary by location.
Nutritional information is available on Burger King's official website and mobile app. You can also request nutritional information at most restaurant locations.
Yes, Burger King has an official mobile app called the BK App available for iOS and Android devices. The app allows you to place orders, find locations, access deals, and earn rewards.
Burger King offers the Royal Perks rewards program through their mobile app. Members can earn points on purchases, receive exclusive offers, and redeem rewards for free food items.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 52% of recent reviews are 4–5★ and 44% are 1–2★.
This is the store in L'Anse Michigan. This is my first ever negative review or thought about this store. I generally love this store and their employees. Food normally comes out good. Never had a problem with this store until today. I guess I should have kept my mouth shut because I got cold food. Whoppers had about five squares of lettuce, one piece of onion, and half a tomatoes. Remember my happy mood. I was still in a great mood when she made me wait a few minutes before taking my order. I asked for two cheeseburger kids meal, ketchup and pickles only. She slowly said, cheeseburger, no mustard. Then repeated, no mustard right. I told her I didn't know what comes on a cheeseburger, so as long as it's just ketchup and pickles it's fine. She said well that's the way it comes. I said that I didn't know that. It felt like I was supposed to know how a meal I haven't order in 20 years comes. Next I said "and.".. She said over top of me, "well yeah", I said "excuse me, and fries". As I was trying to say and and apple juice she interrupted me again with "That's how it comes", referring to the fries. I said "excuse me" because that was twice she interrupted me because I was obviously supposed to know how these meals come. So I then repeated the apple juice order. Again while I was trying to order mine and hubby's food she interrupted me again, "thats the way they come", referring to the juice. I finally was able to get my order in. We go around the corner and wait. The child asked what's taking so long. We get to the window with smiles on our faces. She walks our food to the window, sets it down, then takes another order. When she finished she opened her window, without a word she reached her hand out, I give her my card. She ran the card. Sat it on the counter, handed us our food too fast to keep up, which is normal, not complaining. Then she gives me my card and mumbles nice day.
The one in Topeka on Se California horrible cooks period!!!!!! I order same sh** at the one on Se 10th and have no problems period!!!!! Bunch of kids cooked my burger never tried it before and it wasn't cooked I'm done with bk on Se Cali I get my breakfast and order same thing every morning at the one on California never cooked right but the one on 10th no fu*king problem ever!!!!!!
East hill b.k slower than slow!!! Everyone that works there is unbelievably slow!! Idk what the deal is or if the manager cares that people wait 30 mins. For a sandwich or not. But never again!!!!
I had your impossible burger.the burger tasted like fake beef! Had to throw it away. The girl that says lies on you commercial wasn't lieing, the rest of the commercial was lies.
On may 6 I came in the drive thru and I order food and there was a girl who took my older and she was really sweet her name was abbie but that's not the problem the problem is when I came to the window her manager was doing my shake and the girl named cassie was behind the manager and poured chocolate all on his face he was upset and he ran after her and the girl had to take orders give me my icecream and my food while getting drinks and taking orders and then to top it off cassie pulled her phone and was right in front of my food not doing her job but just texting that girl needed help and no one helped her at all but she got all the food out and she is doing a great job
They screwed up my order I ordered a double bacon cheese burger and a single cheese burger they have me a singly cheese burger and the other on they gave me a cheese burger with onion rings on it and two medium fries when I ordered one medium fries
Charges €0.25 for orders below €999 (?!).
Sioux Falls, SD. @ 401 W 85th St. VERY disrespectful through drive thru. Cold food, made in microwave because they didn't want to clean up for an allergy. Sloppy packaging. Fries upside down in bag. Would not do two separate orders per car. Went to Culvers instead. No matter who you are or how your day went, you should NEVER disrespect your customers! The idea is to bring customers in, not drive them away!!
Burger King typically serves breakfast during morning hours, usually until 10:30 AM or 11:00 AM depending on the location. Most locations do not serve breakfast items all day, switching to their regular menu after breakfast hours end.
You can contact Burger King customer service through their website's contact form, by calling their customer service phone line, or through social media channels. Each individual restaurant location also has its own contact information for location-specific inquiries.
Burger King provides allergen information for their menu items and can accommodate some dietary restrictions. However, they recommend speaking with restaurant staff about specific allergies as cross-contamination may occur in their kitchens.
Burger King typically accepts cash, credit cards, debit cards, and mobile payment options like Apple Pay and Google Pay. Payment options may vary slightly by location, so it's best to check with your local restaurant.
Many Burger King locations offer catering services for events and large orders. Catering options and availability vary by location, so you'll need to contact your local restaurant directly to inquire about catering services and menu options.
Burger King Corporation
