Burger King Corporation
Burger King receives a mixed reception from customers, with many praising the taste of their burgers and fries, often describing them as "very tasty" and a favorite among loyal patrons. Some reviewers express satisfaction with the customer service, highlighting positive experiences at specific locations.
However, a significant number of complaints focus on order accuracy and food quality, with reports of cold or improperly made items, and issues with cleanliness at certain locations. Customers also criticize the company's practices, such as charging fees for small orders, which some deem excessive. While many enjoy the food and service, the negative experiences regarding order fulfillment and cleanliness cannot be overlooked. Overall, the sentiment is mixed, reflecting both appreciation for the food and frustration with service inconsistencies.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.0 | 25 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | 4.0 | 1 |
| Oct 25 | 4.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“Good morning to everyone that work for the Burger King Customer Center”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food & Beverages.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 3.0 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | — | 25 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 51 |
Bottom line: Burger King is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.6).
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Quick answers to the questions people ask most.
Most Burger King locations are open daily, with many operating from early morning until late evening. Hours can vary by location, so it's best to check with your local restaurant or use the store locator on their website for specific times.
Yes, Burger King offers delivery through various third-party apps like DoorDash, Uber Eats, and Grubhub in participating locations. You can also order directly through the BK app for delivery where available.
Burger King is famous for its flame-grilled Whopper burger, which is their signature item. Other popular menu items include chicken nuggets, french fries, onion rings, and various chicken sandwiches.
Yes, Burger King offers plant-based options including the Impossible Whopper made with a plant-based patty. They also have salads and other vegetarian sides, though availability may vary by location.
Nutritional information is available on Burger King's official website and mobile app. You can also request nutritional information at most restaurant locations.
Yes, Burger King has an official mobile app called the BK App available for iOS and Android devices. The app allows you to place orders, find locations, access deals, and earn rewards.
Burger King offers the Royal Perks rewards program through their mobile app. Members can earn points on purchases, receive exclusive offers, and redeem rewards for free food items.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 52% of recent reviews are 4–5★ and 44% are 1–2★.
Burger King typically serves breakfast during morning hours, usually until 10:30 AM or 11:00 AM depending on the location. Most locations do not serve breakfast items all day, switching to their regular menu after breakfast hours end.
You can contact Burger King customer service through their website's contact form, by calling their customer service phone line, or through social media channels. Each individual restaurant location also has its own contact information for location-specific inquiries.
Burger King provides allergen information for their menu items and can accommodate some dietary restrictions. However, they recommend speaking with restaurant staff about specific allergies as cross-contamination may occur in their kitchens.
Burger King typically accepts cash, credit cards, debit cards, and mobile payment options like Apple Pay and Google Pay. Payment options may vary slightly by location, so it's best to check with your local restaurant.
Many Burger King locations offer catering services for events and large orders. Catering options and availability vary by location, so you'll need to contact your local restaurant directly to inquire about catering services and menu options.
Burger King Corporation
