Blackstone Estate Agent is a property management and real estate agency based in the UK, specializing in residential sales and lettings. The company provides a comprehensive range of services, including property valuation, marketing, tenant sourcing, and property management. Blackstone Estate Agent aims to facilitate smooth transactions for both buyers and sellers, as well as landlords and tenants. The primary customers of Blackstone Estate Agent include homeowners looking to sell or rent their properties, as well as individuals seeking to purchase or lease residential real estate. With a focus on delivering reliable and professional services, the company caters to a diverse clientele, ensuring that their needs in the competitive property market are effectively met. For more information, visit their website at www.blackstoneestateagent.co.uk.
Blackstone Estate Agent garners high praise for its excellent service and professionalism, with many reviewers highlighting the friendly and helpful nature of the staff. Customers appreciate the dedication of the team, particularly noting individuals like Ali for their hard work in facilitating property sales.
The lettings team also receives commendations for effectively managing viewings and keeping clients informed throughout the process. However, a significant complaint arises from one reviewer who describes the agency as "cowboys," citing a lack of response to multiple inquiries about a property, which raises concerns about communication and reliability. Despite this isolated negative feedback, the overwhelming sentiment remains positive, with many recommending Blackstone for their real estate needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 4.6 | 9 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 9 most recent reviews.
“Customer service was brilliant”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | — | 9 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Blackstone Estate Agent is #4 of 5 on overall rating in this group.
9 reviews of Blackstone Estate Agent. Filter by what matters to you.
Over a year ago
Thanks so much to management and staff especially to Ali who worked so hard on the sale of my property and got us to the finishing line like he said they would Definitely recommend them such friendly... See more
Over a year ago
Ver excellent lettings team works hard in making sure your property is viewed by suitable tenants and keep informed me every step of the way.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
As a new tenant, I couldn't have asked for a better experience with Black Stone Estate Agents. From the very beginning, the team was friendly, professional, and incredibly helpful. Viewings were arranged quickly, and the property was exactly as advertised. The application process was smooth and efficient, with great communication throughout. I especially appreciated how transparent they were with fees and documentation.
Thanks so much to management and staff especially to Ali who worked so hard on the sale of my property and got us to the finishing line like he said they would Definitely recommend them such friendly people and family oriented business Thank you once again and good luck in future projects 👏🏻👏🏻👏🏻
Cowboys. The only thing I can say? Cowboys. I have sent FIVE messages via Rightmove asking for more details for a house for sale in Birmingham and not one single response. I gave them my email, phone number. When the market frenzy dies down they will be begging for custom. Typical attitude of Estate Agents. Small wonder they are despised.
Ver excellent lettings team works hard in making sure your property is viewed by suitable tenants and keep informed me every step of the way.
Estate Agents Manchester use social media the same way they use their offline social networks. The very best real estate professionals utilize social networks as an expansion of their online existence.
Best mortgage experience, highly recommend. Customer service was brilliant. If your looking for a property then blackstones is the one. They helped me with everything. Treated me very very nicely. Keep up the good work. Staff was amazingly friendly and helpful.
Excellent customer service, highly recommended
I've received a good service from this company
Excellent service would recommend them.
Blackstone Estate Agent is a property management and real estate agency based in the UK, specializing in residential sales and lettings. The company provides a comprehensive range of services, including property valuation, marketing, tenant sourcing, and property management. Blackstone Estate Agent aims to facilitate smooth transactions for both buyers and sellers, as well as landlords and tenants. The primary customers of Blackstone Estate Agent include homeowners looking to sell or rent their properties, as well as individuals seeking to purchase or lease residential real estate. With a focus on delivering reliable and professional services, the company caters to a diverse clientele, ensuring that their needs in the competitive property market are effectively met. For more information, visit their website at www.blackstoneestateagent.co.uk.
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