Relationship Certificate
Got my certificates done pretty fast. And the employee was kind and friendly and most importantly very professional.

BLS International Services Ltd. is a global leader in visa and passport outsourcing, providing a range of services designed to facilitate visa processing, consultancy, and consular services. The company caters to individuals, governments, and diplomatic missions, ensuring efficient and reliable processing of visa applications and related services. With a focus on technology-enabled solutions, BLS International streamlines the visa application process for various countries, enhancing user experience and operational efficiency. The company serves a diverse clientele, including embassies, consulates, and applicants from multiple regions worldwide. Their offerings encompass eVisa assistance, passport services, attestation services, and comprehensive support for government agencies in managing visa outsourcing operations. By leveraging their global expertise, BLS International aims to simplify the complexities of international travel documentation for users across different sectors.
BLS International Services Ltd. receives overwhelmingly positive feedback from customers, highlighting the exceptional service and professionalism of its staff, particularly individuals like Alhanouf Alesia and Sumandeep Kaur. Reviewers frequently mention the quick and smooth processing of applications, with many expressing gratitude for the helpfulness and knowledge of the employees.
The experience at various branches, including Jeddah and Surrey, is often described as pleasant and efficient, contributing to a high level of customer satisfaction. However, some complaints arise regarding the time taken for certain processes and occasional issues with staff interactions. Despite these minor criticisms, the overall sentiment remains highly favorable, with many customers appreciating the quality of service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,121 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 4.8 | 151 |
| Mar 25 | 4.6 | 161 |
| Apr 25 | 4.6 | 196 |
| May 25 | 4.8 | 232 |
| Jun 25 | 4.7 | 132 |
| Jul 25 | 4.6 | 179 |
| Aug 25 | 4.2 | 69 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Thanks alhanouf for you kind support and amazing service really appreciated”
“Awful service, avoid avoid”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Immigration Services.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 1.8 out of 5 (poor) | 1.7 out of 5 (poor) | −1% | 1,121 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 5.0 out of 5 (good) | — | 59 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,078 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 4.1 out of 5 (good) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 |
Bottom line: BLS International Services Ltd. is #3 of 5 on overall rating in this group. On value, Dunia Tourism scores higher (5.0 vs 1.7).
500 reviews of BLS International Services Ltd.. Filter by what matters to you.
Got my certificates done pretty fast. And the employee was kind and friendly and most importantly very professional.
good, friendly and understandable....
Good service
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Good Service
Myself Deepu Mathew I have wonderful experience in BLS Mumbai 😇 am applying for work visa in Slovakia 🇸🇰 there is a lady officer i don’t know her name but she’s is very friendly and cooperative. I have great experience in BLS Mumbai💞. Thank you for your service.
Mukil was great help
Mukil Did good job
Good service
Shoutout to Syed Dawood from BLS for being super helpful and kind while assisting me with my driver’s license documentation. Really appreciate how he made the whole process simple and smooth by being proactive. Thanks a lot, Dawood! 🙌
Staff treatment
Good service. Staffs are also helpful
The team in Jeddah was very special and professional.
Worst outsourcing I have encountered till date. Horrible manners and waiting times are hilarious. Remember if you walk in with a good mood you will walk out in a bad one. Be prepared for loads for foolish responses. Also make sure you keep extra time to deal with these guys
Ramesh Ray.. renewed my passport I'm bls jleeb branch. Service was too good
Am chinna yelaka, visited BLS for passport renewal.. good service
This was, by far, the most unprofessional experience I’ve ever had at any official institution. Despite this being an institution that serves people of various nationalities, the staff barely spoke any English, and the entire environment was chaotic and disorganized. We had a scheduled appointment and arrived almost an hour early, but still had to wait in line for nearly two hours. When it was finally our turn, the staff member attending us simply redirected us to someone else because he couldn’t communicate in English. Eventually, the next person handling our documents told us he needed to go on a break — and just left for 15 minutes in the middle of the process. When he returned, he quickly and carelessly processed our paperwork without any explanation. It was extremely unclear what was happening. The most frustrating part came when we tried to make the payment. We were asked to pay a fee, but we had already paid part of it online during the appointment booking. We had questions about the amount, but the woman at the payment window refused to speak to us — simply ignoring us. When someone else attempted to clarify the issue for us, she gave them disapproving looks, as if to discourage them from helping and just push us to pay without any answers. This level of service, lack of communication, and outright disregard for basic professionalism is unacceptable.
It was really great experience. I came here with an urgent requirement and he helped me a lot. His name is Mr. Sahil
Jaleeb service is very excellent 👍👍 Also quick service I'm very happy 😊😊
Recomiendo ampliamente a Vikram Vaswani de BLS International. Es una persona muy profesional, siempre dispuesto a ayudar y con un gran conocimiento en todo lo relacionado con visados, trámites consulares y servicios OCI. Su atención al cliente es excelente, resolutivo, amable y muy eficiente. Gracias a su ayuda, el proceso fue mucho más fácil y rápido de lo que esperaba. Se nota que le apasiona su trabajo y que siempre busca dar lo mejor. ¡Un placer haber sido atendido por él!
BLS International Services Ltd. is a global leader in visa and passport outsourcing, providing a range of services designed to facilitate visa processing, consultancy, and consular services. The company caters to individuals, governments, and diplomatic missions, ensuring efficient and reliable processing of visa applications and related services. With a focus on technology-enabled solutions, BLS International streamlines the visa application process for various countries, enhancing user experience and operational efficiency. The company serves a diverse clientele, including embassies, consulates, and applicants from multiple regions worldwide. Their offerings encompass eVisa assistance, passport services, attestation services, and comprehensive support for government agencies in managing visa outsourcing operations. By leveraging their global expertise, BLS International aims to simplify the complexities of international travel documentation for users across different sectors.
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