Bad food
Food was very cold and water was very bad. Service was good.

Bob Evans Restaurants is a dining establishment known for its comfortable atmosphere and homestyle meals. The company specializes in offering a diverse menu that includes breakfast, lunch, and dinner options, featuring classic American dishes made from fresh ingredients. Bob Evans is particularly recognized for its signature breakfast items, farm-fresh sides, and hearty entrees, catering to families, individuals, and groups looking for a casual dining experience. The target market for Bob Evans Restaurants includes families, working professionals, and anyone seeking a warm and welcoming place to enjoy a meal. The company aims to provide a satisfying dining experience that emphasizes comfort food and friendly service. With locations across the United States, Bob Evans Restaurants strives to meet the needs of its customers by offering both dine-in and takeout options, making it a convenient choice for various dining occasions.
Bob Evans Restaurants receives a significant amount of criticism from customers, with many expressing dissatisfaction regarding food quality and service speed. Reviewers frequently mention long wait times, with some stating they waited over two hours for their meals, while others report receiving incorrect orders or poorly cooked dishes.
Although there are positive remarks about the food being good and plentiful, these are overshadowed by complaints about the overall dining experience. Some customers appreciate the friendly and attentive staff at specific locations, but this is not consistent across the board, as many describe the service as lacking or inattentive. The atmosphere and management also come under fire, with reports of rudeness and a toxic work environment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.0 | 354 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.5 | 10 |
| Oct 24 | 2.0 | 6 |
| Nov 24 | 1.9 | 9 |
| Dec 24 | 2.0 | 4 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | 2.8 | 4 |
| Mar 25 | 1.0 | 3 |
| Apr 25 | 3.7 | 3 |
| May 25 | 1.8 | 4 |
| Jun 25 | 2.3 | 4 |
| Jul 25 | 2.0 | 1 |
| Aug 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 354 most recent reviews.
“I had heard that a customer gave a bad review because the ceiling tiles needed to be replaced”
“My daughter and I had lunch at a bob evans today and it was one of my worst restaurant experiences ever”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Restaurants & Bars.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.0 out of 5 (poor) | 100 out of 100 | 2.4 out of 5 (poor) | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | +20% | 354 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | +1% | 268 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | — | — | — | 25 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | — | — | — | 25 |
Bottom line: Bob Evans Restaurants is #4 of 4 on overall rating in this group.
354 reviews of Bob Evans Restaurants. Filter by what matters to you.
Food was very cold and water was very bad. Service was good.
My wife and I went to the Bob Evans in Sidney Ohio. We should have gone elsewhere. First there was two of us and the waitress that sat us gave us only one set of silverware and that was only the beginning. The waitress (Tammy) came over and introduced her self and the waitress that she was training. My wife ordered the grilled cheese sandwich and the coleslaw and I ordered the three meat omelet with hash browns. Both of us ordered the Banana Nut bread. We received only one of the bread and had to call Tammy over to get the second brought out and then to ask for the second set of silverware. When the grilled cheese came there was only half a sandwich on the plate. Tammy said the other half had fallen off of the plate and it would be out later. After taking one bite it was noticed that that cheese was not melted and was a single slice only. We asked Tammy about this and she said that that was how the sandwich comes. Lets see here. Two pieces of bread and one piece of cheese for a full order. That is a fantastic mark up. The coleslaw must have cost a fortune to make since the meal was $6.99. The second half of the sandwich never did show up twenty minutes later. The first half was never eaten. Tammy said she would take the price of the meal off of the check and never offered anything else. As I was finishing up my meal and we were ready to go Tammy came by and wanted to know if we wanted more to drink. That was the first time we were asked thru the whole meal. At $2.79 per customer for something to drink that is a big money maker.Just have the waitress ask the customer if they would like more to drink before the end of the meal. That would have been the proper way to do it. Tammy also was the most rude waitress we have ever had here. She needs an attitude adjustment. I find it hard to believe that Tammy was training another waitress when she has a problem getting it correct herself.This Bob Evans was at one time a fine place to eat but has gone down the drain. When paying the bill I was asked if everything was ok. I replied you really don't want to know.
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Nice atmosphere but poor food quality for fructose intolerant or gluten sensitive people. I have to eat a salad when I go there and bring my own salad dressing whenever I'm forced to go there cause family or friends insist on going there. It is better than fast food restaurants though. Please just stop cooking with cheap oils and cheaper ingredients. Sunflower oil is nice, and it isn't as expensive. It has a nice flavor to it. Maybe you should hire Amish to teach you how to cook good foods. Even when I did eat the food (and get sick later) years ago, I thought it tasted mediocre or worse.
It took 45 mins to get our food and there were only 4 of us. When we did get our food, it was all cold. We told the person who delivered it to us as well as our waitress. Nothing was done about it. When checking out, we were not asked how everything was now were we thanked for our service. Not happy and most likely will not return.
I can't recommend Bob Evans Restaurants until they get with the times and fulfill their promise to the public to treat animals more humanely.
i really love your gusy food your burgers or really good
North Olmsted, Ohio. I ordered Bob Evans through an online catering app. We had a breakfast retirement party for an employee. I picked up the order. The manager, Kristen and the cook helped me bring the huge order to my car. Both very helpful and the food was AMAZING! The breakfast was a big hit! Thank You!
Ordered delivery, foods a mess and the appearance of it, is disturbing.
Today I went to the Bob Evans in Adrian Michigan it sucks! The tables were dirty the seating had food all over put all over it several things on the menu they did not have no vinegar for salads no molt vinegar for fish no cream for coffee. Chicken noodle soup taste like it had been sitting there over a week without being in the refrigerator. No one in the entire place had a smile on their face they were all walking around as if they hated their jobs. I will not be returning to this Bob Evans at all the one in Monroe is perfect. Staff is friendly and always a clean place.
The sour cream mashed potatoes have big chunks of uncooked potatoes. Last 2 family sized. We hate them.
By taking down their promise of a cage-free commitment by 2025, Bob Evans has proven that it puts profits over cruelty and will willingly manipulate its consumers. With multiple competitors, including Olive Garden and First Watch, already implementing successful cage-free policies this is unacceptable. Having received a rating of F in The Humane Society's Food Industry Scorecard, until Bob Evans stops taking blatant advantage of its consumers and eliminates this rampant iniquity I cannot again (as a prior customer) support this company.
Bob Evans supports poor animal welfare standards. I hope they change this and consider cage free sources.
In Port Richey Fla the door windows were filthy...rugs had crumbs from food all along the edges by the tables. Food was good but needs to be kept cleaner. Don't want to eat there again.
I ordered the family fried chicken breast meal and when I tell you the meal was terrible. Looks nothing like the pictures. Chicken breast were small, burned and dried out. Looks like it was sitting out to sell all day. Very upset. They say it was the fryers and they need to be cleaned. If they knew that and saw how the chicken looked they should have never cook nor served the food with that type of presentation. 1st time trying it and I will never try it again. And after I have paid my hard earned money drove all the way home just to drive back to return the food. I have to wait on a refund and wasn't offered any coupons to at least try it again another time when the fryer are clean. Horrible service. Never going back.
I ordered on line for delivery, included a 20% tip for the delivery person and when I placed order, I was directed to pick up my food. I was unable to cancel with the restaurant as the "manager" explained to me that it was against the law. What??? I did more searching on line and found that Bob Evans has a policy that doesn't allow anyone to cancel their order on line. Once they have your money there is no going back. Okay, I just paid $30.00 in stupid tax. I will never purchase a Bob Evans product again. Who got the driver's tip?
Marion,il asked for a minute to look over the menu and he came back 20 minutes later. Heard a woman complaining to everyone that she only got a $3 tip. She said they should have went to a drive thru. Our waiter spent all his time visiting another table. Food was good but service wasn’t at all
THE FORK I HAD HAS A FOOD STAIN AND VERY DIRTY. The food was decent but the fortis and knives were DISGUSTING
Bacon undercooked raw in spots, pancakes dry, coffee tasted watered down. Server talking way to much of her personal problems with customer but describing domestic violence things in her life in front of customers young children who questioned what domestic violence is. Unprofessional. Courtney is her name. Groveport Ohio Bob Evans
We ordered on-line big mistake. Their employees must not be able to read it was clearly marked which choices we wanted. Well the food was terrible, they forgot half the order no napkins no salad or dressing no banna bread the manager told us to come back and it would be right and we could get what we wanted. when my husband arrived they handed him a bag still with out the items we paid for. Never again will we go there.And this is the second time we tried to eat there needless to say a very bad experience.
Bob Evans Restaurants is a dining establishment known for its comfortable atmosphere and homestyle meals. The company specializes in offering a diverse menu that includes breakfast, lunch, and dinner options, featuring classic American dishes made from fresh ingredients. Bob Evans is particularly recognized for its signature breakfast items, farm-fresh sides, and hearty entrees, catering to families, individuals, and groups looking for a casual dining experience. The target market for Bob Evans Restaurants includes families, working professionals, and anyone seeking a warm and welcoming place to enjoy a meal. The company aims to provide a satisfying dining experience that emphasizes comfort food and friendly service. With locations across the United States, Bob Evans Restaurants strives to meet the needs of its customers by offering both dine-in and takeout options, making it a convenient choice for various dining occasions.
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