BondiBoost™ is an Australian-based professional haircare brand that specializes in hair wellness products designed to address various concerns, including hair loss, damage, and overall hair health. The company offers a range of haircare solutions formulated without harmful ingredients such as sulphates, silicones, and parabens, ensuring that their products are cruelty-free and vegan. Their product lineup includes shampoos, conditioners, scalp serums, and hair masks, all aimed at promoting thicker, fuller hair and reducing shedding.
Targeting individuals experiencing hair thinning or hair loss, BondiBoost™ caters to both women and men seeking effective and natural solutions for their haircare needs. With a commitment to quality and sustainability, BondiBoost™ provides customers with Australian-made products that prioritize health and wellness in haircare routines. The brand's offerings, including popular items like the Anti-Thinning Shampoo and Conditioner Duo, are designed to deliver visible results while maintaining a focus on safe and ethical formulation practices.
BondiBoost™ receives a mix of praise and criticism from consumers. Many reviewers express their love for the effectiveness of the hair products, particularly highlighting the performance of the air styler and the shampoo and conditioner sets, which some describe as life-changing and affordable compared to competitors.
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However, there are significant complaints regarding product durability and customer service. Several customers report issues with the blowout brush and other styling tools, citing problems like overheating, breakage, and even sparks. Additionally, some express frustration over shipping errors and lack of response from customer support. While many appreciate the quality of the hair care products, the negative experiences with product reliability and service detract from the overall sentiment.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
1,000
100%
● Low
4.5 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
1.5▼ 1.5
12-month avg
2.3
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
1.0
1
Nov 24
4.5
2
Dec 24
1.0
1
Jan 25
1.0
1
Feb 25
—
0
Mar 25
5.0
1
Apr 25
1.0
1
May 25
—
0
Jun 25
2.0
1
Jul 25
—
0
Aug 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 409 positive reviews
Easy to use22%
90 mentions
Fast & efficient17%
70 mentions
Customer service14%
57 mentions
Delivery13%
54 mentions
“So easy to use and hair looks good after”
On “Easy to use” · Jan 25, 2022
Top complaintsof 79 negative reviews
Customer service33%
26 mentions
Pricing23%
18 mentions
Refund20%
16 mentions
Shipping15%
12 mentions
“Horrible customer service”
On “Customer service” · Dec 28, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hair Salons.
Overall rating and review count for this company and similar companies
Products are exceptional quality and you can notice a difference from first use! They provide a customer forum on FB which is so great! So many great ideas and suggestions and the company is always seeking feedback and striving to meet customer needs.
By far the best product and customer service I have experienced in a very long time.
I bought the HG collection products and have only been using it for a couple weeks, have noticed a huge difference in the amount of hair thinnage as well as the health of my hair itself, highly recommend the intensive spray it’s the easiest to use and i take it with me everywhere
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Excellent product, hair feels great. Itchy scalp and flakes disappeared after the first wash! Curls took on a lush, no fuzzy feel.
Fast shipping and excellent customer service.
Very happy with my recent purchase of the curl boss line! I have only used a couple of times and I’m already seeing an improvement in my hair - less frizz, more definition, and as a bonus it smells amazing!
Very happy with the Bondi boost I really like the smoothness & body it gives my hair. The shower comb is like having a massage every time J wash my hair.
I ordered this for my wife as a xmas present. Delivery was slow but it arrived in time. My wife is very happy with the Bondi Boost (she would not hesitate in telling me her present sucked). Well done guys.
Although delivery was a little delayed due to Covid, the response I received when enquiring as to an ETA was quick and positive.
The Blow Out brush itself is brilliant. If you're not 100% convinced with about it initially, keep with it. It does take a while to get used to using one item rather than a brush and a hairdryer. The result is very smooth hair and I've only had to use my straighteners on my fringe (which has is just because of my crazy cowlicks). 100% recommend both BondiBoost and the Blow Out Brush.
BondiBoost were amazing in how quick delivery was made, especially just before Christmas during the COVID pandemic. And my daughter loves it!
The brush dryer is amazing.
So easy to use.
Great on long hair AND short hair.
Effective drying and stunning results.
Thank you, BondiBoost - I'm thinking about buying one for myself ;)
Love the finished look of my hair after using the Rapid Repair Duo, heat protect spray and the blowout brush! I feel like I’ve paid $$ for a professional job!
My order arrived just in time for Christmas after being on pre-order! Great customer service when I was enquiring about delivery!
I ordered my blow out dryer back in November and only got it in January due to stock issues. In that delivery was my shampoo and conditioner as well as the lash & eyebrow serum. I’ve yet to try the dryer and hair products but I have used the serum which is great so far. I was a bit disappointed it all hadn’t come sooner as I wanted the products to use for Christmas.
This is only my third delivery from Bondi Boost and as usual the service and delivery were first class . This time I’ve gone for the HG range and I’m exceptionally happy . I think I already see new growth ! I’d had my doubts but I’m super stoked to have found this range . Thanks Bondi Boost .
Totally in love with all these products. Only new to Bondi Boost but l wish that l had been using all these products earlier. I am someone with very sensitive skin and its so nice not to have to worry about skin abruptions of any sort.
Bought the Bondi Boost Blowout Brush following a ear-burn from my straightener and I absolutely love it. It’s so easy to use and gives my thin flat hair some lovely volume without the fluffiness that my hairdryer produces. I’m hooked!
BondiBoost™ is an Australian-based professional haircare brand that specializes in hair wellness products designed to address various concerns, including hair loss, damage, and overall hair health. The company offers a range of haircare solutions formulated without harmful ingredients such as sulphates, silicones, and parabens, ensuring that their products are cruelty-free and vegan. Their product lineup includes shampoos, conditioners, scalp serums, and hair masks, all aimed at promoting thicker, fuller hair and reducing shedding.
Targeting individuals experiencing hair thinning or hair loss, BondiBoost™ caters to both women and men seeking effective and natural solutions for their haircare needs. With a commitment to quality and sustainability, BondiBoost™ provides customers with Australian-made products that prioritize health and wellness in haircare routines. The brand's offerings, including popular items like the Anti-Thinning Shampoo and Conditioner Duo, are designed to deliver visible results while maintaining a focus on safe and ethical formulation practices.