Book Depository is an online bookstore that offers a wide selection of books across various genres and categories. The company provides book retail services with international shipping options, allowing customers to purchase physical books and have them delivered worldwide. They typically offer both popular titles and specialized publications to serve diverse reading interests.
Reviewers generally appreciate Book Depository for its extensive catalog and competitive pricing, often highlighting the benefit of free shipping. Many customers find the selection of titles, including rare and hard-to-find books, to be a significant advantage, making it a preferred choice for book lovers.
However, there are notable complaints regarding shipping times, with several people mentioning that deliveries can take over a month, which requires patience. Some reviews express disappointment with recent experiences, citing issues such as missing books or receiving incorrect editions, along with slow replacement processes. While the overall service is seen as reliable, there are calls for improvements in customer service and website navigation.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Marketplaces.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | +2% | 397 |
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Quick answers to the questions people ask most.
Book Depository is an online bookstore that offers millions of books with free worldwide delivery. We specialize in selling new books across all genres, including fiction, non-fiction, academic texts, and children's books.
Yes, we offer free delivery worldwide on all orders with no minimum purchase required. Delivery times vary by location, typically ranging from 5-14 business days depending on your country.
Once your order is dispatched, you'll receive an email with tracking information if available for your location. You can also check your order status by logging into your account on our website.
We accept returns within 30 days of delivery for a full refund if books are in original condition. Items must be unused and in their original packaging, and customers are responsible for return shipping costs.
No, Book Depository specializes exclusively in physical books. We do not currently offer e-books, audiobooks, or other digital content.
You can contact our customer service team through the contact form on our website or by email. We aim to respond to all inquiries within 24-48 hours during business days.
We do not typically offer bulk discounts for individual customers. However, for institutional or business inquiries regarding large quantities, you can contact our customer service team to discuss your specific needs.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We accept major credit cards including Visa, Mastercard, and American Express, as well as PayPal. All transactions are processed securely through encrypted payment systems.
Orders can only be cancelled or modified within a very short window after placement, as we process orders quickly. Contact customer service immediately if you need to make changes, though we cannot guarantee modifications once processing has begun.
Book Depository is an online bookstore that offers a wide selection of books across various genres and categories. The company provides book retail services with international shipping options, allowing customers to purchase physical books and have them delivered worldwide. They typically offer both popular titles and specialized publications to serve diverse reading interests.
