Box Property Management is a specialized property management company based in the greater Bristol and Bath area. The company focuses on providing comprehensive management services for Houses in Multiple Occupation (HMOs) and block management. By prioritizing tenant comfort and satisfaction, Box Property Management aims to enhance the investment experience for landlords. The company serves a diverse clientele, including property owners seeking efficient management solutions and tenants looking for quality living environments. Box Property Management utilizes a contemporary approach to property management, ensuring that both landlords and tenants receive the support they need for successful property rental experiences. Through their dedicated services, the company strives to create a harmonious balance between tenant needs and landlord investments.
Reviewers consistently praise Box Property Management, particularly highlighting Scott's exceptional service. Customers express their appreciation for his attentiveness and quick responses to issues, noting that he makes the management process easy and straightforward.
Many mention that Scott's proactive approach and effective communication have significantly improved their experience compared to previous management companies. The team is described as highly responsive and genuinely caring about tenant satisfaction, which fosters a positive environment. Overall, consumers feel confident in recommending Box Property Management for its professionalism and dedication to client needs. The overwhelming sentiment is one of satisfaction and high regard for the services provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 5.0 | 8 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 5.0 | 3 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
“Scott and the team have been very attentive and on top of matters”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 5.0 out of 5 (good) | 67 out of 100 | — | 8 |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | — | 596 |
Bottom line: Box Property Management is #1 of 5 on overall rating in this group.
8 reviews of Box Property Management. Filter by what matters to you.
Over a year ago
Scott and the team have been very attentive and on top of matters. All issues have been taken care of very quickly and professionally!
Over a year ago
Scott made the transition from our previous property management company easy and straightforward. He was great at providing value on the budget and responded very quickly. Thank you!
Over a year ago
Scott took over all my recent affairs just before the busiest period Christmas time, at the time I was not confident he was able to meet my demands due to many management companies I have used failed... See more
Quick answers to the questions people ask most.
Box Property Management typically provides comprehensive property management services including tenant screening, rent collection, maintenance coordination, and property inspections. They may also handle lease agreements, eviction processes, and financial reporting for property owners. Contact them directly to confirm their specific service offerings.
Business hours can vary by location and may change seasonally. It's best to contact Box Property Management directly or check their website for current operating hours. Many property management companies offer emergency maintenance contact options outside regular business hours.
You can typically reach Box Property Management through their official website, phone number, or email address. They may also have physical office locations where you can visit in person. Check their website or online business listings for the most current contact information.
Property management companies often specialize in different property types. Some focus exclusively on residential properties while others handle commercial properties or both. Contact Box Property Management directly to inquire about the types of properties they manage.
Property management companies typically serve specific geographic regions or metropolitan areas. The service area can vary significantly between different property management firms. Check with Box Property Management directly to confirm if they serve your location.
Most property management companies have an application process that includes completing rental applications and providing required documentation. This typically involves credit checks, income verification, and references. Contact Box Property Management for their specific application requirements and procedures.
Property management companies generally have systems in place for tenants to submit maintenance requests. This may include online portals, phone systems, or email processes. They should also have procedures for handling emergency maintenance situations outside business hours.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Scott and the team have been very attentive and on top of matters. All issues have been taken care of very quickly and professionally!
Scott made the transition from our previous property management company easy and straightforward. He was great at providing value on the budget and responded very quickly. Thank you!
Scott took over all my recent affairs just before the busiest period Christmas time, at the time I was not confident he was able to meet my demands due to many management companies I have used failed. Our first meeting went really well and already noted many things which needs to be done and excellent to help change ways to save money in many areas. I highly recommend anyone to use BPM, not one bit have I ever been disappointed with his remarkable performance, ability to get everything done timely, polite and sincere also has so much knowledge too if I need a particular tradesman. Thank you Scott Hilton🙏
Scott has been a great change of pace managing our building since taking over in September 2024. He is proactive and very responsive to requests, and is keen to support our long-term planning and budgeting as well as sorting out immediate needs in the building.
Scott was fantastic helping me understand the lease on my property and working through the details with kindness and generousity with his time. Highly recommend.
Really responsive and helpful and seems to care about keeping us happy!
Scott is brilliant, fantastic communication from day one and very knowledgable. Would highly recommend to anyone looking for property management.
I have recently worked with Scott from Box Property Management on creating some content for their social media platforms and can say Scott was a pleasure to work with.
Security deposit requirements are common in property management and typically governed by local and state laws. The amount and terms can vary by property and location. Contact Box Property Management directly to learn about their security deposit policies for specific properties.
Most property management companies offer multiple payment methods such as online payments, checks, or electronic transfers. They typically provide tenants with information about accepted payment methods and due dates upon lease signing. Contact them for details about their current payment options.
Property owners interested in management services should typically contact the company to discuss their needs and learn about available services. This usually involves an initial consultation to review the property and discuss management terms. Reach out to Box Property Management directly to begin this process.
Many full-service property management companies can handle legal proceedings including evictions when necessary. However, eviction laws vary by state and locality, and not all management companies offer this service. Contact Box Property Management to confirm if they provide eviction services in your area.
Property management companies are typically required to hold appropriate licenses and insurance coverage, though requirements vary by state and locality. It's always advisable to verify that any property management company you work with maintains current licensing and adequate insurance coverage. You can ask Box Property Management directly about their credentials and coverage.
Box Property Management is a specialized property management company based in the greater Bristol and Bath area. The company focuses on providing comprehensive management services for Houses in Multiple Occupation (HMOs) and block management. By prioritizing tenant comfort and satisfaction, Box Property Management aims to enhance the investment experience for landlords. The company serves a diverse clientele, including property owners seeking efficient management solutions and tenants looking for quality living environments. Box Property Management utilizes a contemporary approach to property management, ensuring that both landlords and tenants receive the support they need for successful property rental experiences. Through their dedicated services, the company strives to create a harmonious balance between tenant needs and landlord investments.
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