BRH Property Management & Solutions is an independent property management company located in Wimbledon, South London. The company specializes in providing bespoke property management services for residential lettings and holiday rentals across London, Surrey, and Brighton. With over a decade of experience, BRH Property Management focuses on delivering a personalized approach to property management, ensuring that clients receive tailored services that meet their specific needs.
The company caters to property owners looking for comprehensive management solutions, as well as tenants seeking reliable rental options. BRH Property Management offers a range of services, including property marketing, tenant vetting, compliance with regulations, inventory management, contract preparation, and key handover. By assigning a dedicated property manager to each client, the company fosters consistent communication and a transparent process throughout the tenancy, distinguishing itself from traditional high street estate agents.
BRH Property Management & Solutions has a positive customer experience.
BRH Property Management & Solutions receives overwhelmingly positive feedback from its clients, with many praising the exceptional service provided by Alex and his team. Reviewers highlight the professionalism, responsiveness, and ethical approach of the staff, noting that they make property management hassle-free and efficient.
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Customers appreciate the high-quality communication and the team's ability to resolve issues quickly, which contributes to a smooth renting experience. Many express satisfaction with the properties managed, citing well-maintained facilities and a pleasant living environment. Overall, BRH is recognized for its dedication to tenant happiness and effective management, making it a standout choice in the home services sector. The sentiment is overwhelmingly positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
19
100%
● Low
4.9 / 5 overall
=
19 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jan 2025.
Last 3 months
5.0▲ 0.5
12-month avg
4.8
All-time
4.9
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 24
5.0
1
Jun 24
—
0
Jul 24
5.0
2
Aug 24
4.0
1
Sep 24
—
0
Oct 24
5.0
1
Nov 24
—
0
Dec 24
—
0
Jan 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 19 most recent reviews.
Top praiseof 19 positive reviews
Easy to use26%
5 mentions
Professionalism26%
5 mentions
Customer service21%
4 mentions
Helpful support16%
3 mentions
“The agency was very easy to get in touch with and quick to reply to any concerns”
On “Easy to use” · Aug 5, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
Overall rating and review count for this company and similar companies
I asked Alex to take the hassle and stress away from my life !! That’s exactly what he has done! Previously with a high St chain and I had nothing but overcharging, and a complete lack of communicatio... See more
This has hands down been my best experience as a tenant.
The most fair, pleasant and helpful landlord I have used or heard of, making my time spent at the house really feel like I lived there.
I was s... See more
During my one year stay in Brighton I was living in a shared house with 4 others in Queens park road. The property was managed by BRH Property and Management & Solutions. My overall stay there was a p... See more
The overall experience is very great. I lived in the property for 2 years and Alex is the best property manager I’ve ever met.The communication with them are easy and high efficiency.
Thanks for the p... See more
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I asked Alex to take the hassle and stress away from my life !! That’s exactly what he has done! Previously with a high St chain and I had nothing but overcharging, and a complete lack of communication!! Alex has taken all that stress away and would recommend him to anyone who wants the hassle taken away!
This has hands down been my best experience as a tenant.
The most fair, pleasant and helpful landlord I have used or heard of, making my time spent at the house really feel like I lived there.
I was supposed to stay 6 months as an inbetween but ended up staying over 5 years
Always there to help and an amazing house in the best location.
I can’t recommend there services highly enough
During my one year stay in Brighton I was living in a shared house with 4 others in Queens park road. The property was managed by BRH Property and Management & Solutions. My overall stay there was a positive one. The room itself was very spacious and furnished. The house mates were pleasant as well. The agency was very easy to get in touch with and quick to reply to any concerns. Very pleased with the experience.
The overall experience is very great. I lived in the property for 2 years and Alex is the best property manager I’ve ever met.The communication with them are easy and high efficiency.
Thanks for the past 2 years. I really recommend them to everyone.
I had a great time living in the Zone. The public area at the flat is well organized. It's cleaned every week. Our flat has excellent facilities. Especially in the kitchen. The floor heating works well during winter to keep us warm. All the neighbours are friendly. The flat is located in a nice area. Most importantly, the agent is very professional and responsible. It has been great living here. Would highly recommend this place!
We have rented 3 of our properties with BRH and have been so happy with the service. Alex is very thoughtful and professional, and has managed the properties superbly. When there have been emergencies, he's resolved them without troubling us, for which we are very grateful. He has good contacts with reliable tradesmen and gets things resolved swiftly. I highly recommend BRH over any agency- they truly take care of your property. Thank you so much!
I just moved out of one of the houses managed by BHR Properties, having to move cities for work. I did it with heavy heart as the past three years there have been great thanks to Alex. Not just he was always ready to address the practical issues raised by us tenants, but also he was great in selecting tenants that would nicely fit in the household. And even more appreciated, he would grant us to have a voice in the newcomers’ selection. I had a great time there.
Alex and his team provide a professional, knowledgeable service and are readily available for advice and help. It's always a pleasure to do business with Alex.
Alex and team have been fantastic. Great tenants found for us and maintenance sorted with little fuss. I live NZ and having someone trustworthy, very reasonable on fees and thorough is a God send.
The Team at BRH have managed our properties with diligence, transparency and efficiency. We need property management that takes the trouble and pain out of the challenges that occur, BRH have delivered fabulously always.
BRH have been a brilliant support to me over the years. They are professional, responsive, and really great with tenants. A first class management company that I would wholeheartedly recommend to anyone.
Alex from BRH property management was the agent and managed the property I rented for two years, and I had a very good experience the entire time. It’s not easy to find a place to rent with a pet, but Alex assured me that I’d be able to have a cat at the property. The process of moving in and out of the flat was very easy, and all my dealings with Alex were pleasant - Any issues I had were dealt with promptly. Even when I was moving out, Alex was very considerate and only arranged viewings on one day to minimise any inconvenience to me. As a tenant, I would definitely recommend BRH, and especially Alex - it’s been one of the smoothest experiences I’ve had renting.
Alex and BRH have been managing my property for over 3 years. I am extremely happy with the service his team provides. He has a team of proficient workers who get the job done quickly. Alex’s manner is professional and friendly and he gets on well with both landlord (me) and the tenants. I really feel I can trust BRH with my property.
Alex of BRH is a brilliant person to know, he has an excellent team of trades people and delivers a consistently effective and refreshingly ethical approach to property management. He has the "can do" attitude and positivity that inspires those around him.
We rented a flat with Brh. It was by far the best experience renting out a flat we have ever had in London in over ten years. I can honestly say Alex is most responsive and honest estate agent I have ever rented from.
Everything that was promised was promptly delivered on, every issue sorted in record time and all communication clear, transparent and charming.
It was the first time in my life that deposit was not deducted for spurious reasons. We needed childcare locks installed and Alex sorted that swiftly. When we had boiler trouble he talked us through solutions on a Sunday night and immediately put us in touch with a trusted member of his team.
I could not recommend Brh more! They are a gem, and let’s be honest you don’t find a gem in the London lettings market every day.
BRH Property Management & Solutions is an independent property management company located in Wimbledon, South London. The company specializes in providing bespoke property management services for residential lettings and holiday rentals across London, Surrey, and Brighton. With over a decade of experience, BRH Property Management focuses on delivering a personalized approach to property management, ensuring that clients receive tailored services that meet their specific needs.
The company caters to property owners looking for comprehensive management solutions, as well as tenants seeking reliable rental options. BRH Property Management offers a range of services, including property marketing, tenant vetting, compliance with regulations, inventory management, contract preparation, and key handover. By assigning a dedicated property manager to each client, the company fosters consistent communication and a transparent process throughout the tenancy, distinguishing itself from traditional high street estate agents.