British Grocery is an online retail platform specializing in bulk discount grocery deals, particularly focusing on authentic British products. The company offers a wide range of traditional British favorites, including tea, biscuits, crisps, and jams, catering to customers looking for genuine UK delicacies delivered directly to their doorsteps. With a commitment to customer satisfaction, British Grocery emphasizes quick and reliable service, which is reflected in the positive feedback from their customer base.
Targeting both British expatriates and food enthusiasts, British Grocery provides an accessible way to enjoy beloved UK products from anywhere in the world. The platform's offerings are designed for those seeking quality and authenticity, ensuring a seamless shopping experience with no import fees for European customers.
British Grocery receives a mix of praise and criticism from its customers. Many reviewers highlight the great quality of products and commend the reliable delivery service, especially for British goods that are hard to find elsewhere.
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Positive experiences often mention neat packaging and reasonable prices, making it a favored choice for expats. However, a significant number of customers express frustration over long delivery times, with some orders taking over a week to arrive, contrary to the advertised 2-3 days. Complaints also include issues with missing items and poor customer service, leading to feelings of being scammed. Overall, while British Grocery has its strengths in product selection and quality, the delivery and service aspects leave much to be desired.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
3.4
8
100%
● Not enough data
3.4 / 5 overall
=
8 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.7▲ 1.2
12-month avg
3.4
All-time
3.4
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
3.0
2
Jan 25
5.0
1
Feb 25
—
0
Mar 25
2.5
2
Apr 25
—
0
May 25
—
0
Jun 25
1.0
1
Jul 25
5.0
1
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
Top praiseof 5 positive reviews
Prices & value80%
4 mentions
Customer service80%
4 mentions
Delivery60%
3 mentions
“I received my, British-Grocery”
On “Prices & value” · Aug 1, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
Overall rating and review count for this company and similar companies
Second time ordering Tayto crisps.
Reasonable price. Well packaged
Delivery from yodel takes over a week, tracking yodel doesn’t give time of delivery . My order came at 19.45, not ideal as waited in all day. Reluctant to order if delivery through yodel.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 63% of recent reviews are 4–5★ and 38% are 1–2★.
About British Grocery
British Grocery is an online retail platform specializing in bulk discount grocery deals, particularly focusing on authentic British products. The company offers a wide range of traditional British favorites, including tea, biscuits, crisps, and jams, catering to customers looking for genuine UK delicacies delivered directly to their doorsteps. With a commitment to customer satisfaction, British Grocery emphasizes quick and reliable service, which is reflected in the positive feedback from their customer base.
Targeting both British expatriates and food enthusiasts, British Grocery provides an accessible way to enjoy beloved UK products from anywhere in the world. The platform's offerings are designed for those seeking quality and authenticity, ensuring a seamless shopping experience with no import fees for European customers.