Disappointing gun counter service
Waited 45 minutes just to look at a rifle. Staff seemed overwhelmed and disorganized. For such an expensive purchase, expected much better service.

Cabela's is a retail chain specializing in outdoor recreation merchandise, including hunting, fishing, camping, and outdoor gear. The company operates physical stores and online platforms, offering equipment, apparel, and accessories for outdoor enthusiasts and sportspeople. Cabela's also provides services such as gunsmithing, archery services, and outdoor education programs at many of their locations.
Cabela's receives a mix of feedback from customers, highlighting both strengths and areas for improvement. Many reviewers appreciate the extensive selection of outdoor gear, particularly for hunting and camping, and commend the knowledgeable and helpful staff.
The store's convenient hours and clean, organized layout also contribute positively to the shopping experience. However, some customers express disappointment with the service at the gun counter, citing long wait times and overwhelmed staff during peak hours. Additionally, while the quality of products is generally praised, several reviewers note that prices can be steep compared to competitors. Overall, Cabela's is recognized for its variety and quality, but service inconsistencies may detract from the experience for some shoppers.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 43 | |
| 2.4 out of 5 (poor) | 100 out of 100 | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 25 |
12 reviews of Cabelas. Filter by what matters to you.
Waited 45 minutes just to look at a rifle. Staff seemed overwhelmed and disorganized. For such an expensive purchase, expected much better service.
Quick answers to the questions people ask most.
Most Cabela's stores are open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM. Store hours may vary by location and during holidays, so it's best to check your local store's specific hours on the website or call ahead.
Yes, most Cabela's locations offer hunting and fishing licenses for purchase. You can typically obtain licenses at the customer service counter or through their automated kiosks in-store.
Cabela's offers a satisfaction guarantee allowing returns within 90 days of purchase with receipt. Items must be in original condition, and some restrictions may apply to certain products like firearms and ammunition.
Many Cabela's locations provide gunsmithing services including cleaning, repairs, and modifications. Services and availability vary by location, so contact your local store to confirm what services they offer.
You can reach Cabela's customer service by calling 1-800-237-4444, visiting their website's contact page, or speaking with staff at any retail location. Customer service is available to help with orders, returns, and general inquiries.
Some Cabela's locations offer equipment rental for items like boats, ATVs, and camping gear, but this service is not available at all stores. Contact your local Cabela's to inquire about rental availability and pricing.
Cabela's archery departments typically offer bow tuning, arrow cutting and fletching, string replacement, and sight installation. Many locations also provide bow setup services for new purchases.
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Many Cabela's stores host educational seminars, workshops, and classes on topics like hunting safety, fishing techniques, and outdoor skills. Check with your local store or their website for upcoming events and registration information.
Yes, Cabela's offers ship-to-store service for online orders, which is often free and allows you to pick up items at your convenience. You'll receive notification when your order arrives and is ready for pickup.
Yes, Cabela's licensed firearms dealers can handle firearm transfers and conduct required background checks. Transfer fees and processing times vary, so contact your local store for specific details and requirements.
Cabela's is a retail chain specializing in outdoor recreation merchandise, including hunting, fishing, camping, and outdoor gear. The company operates physical stores and online platforms, offering equipment, apparel, and accessories for outdoor enthusiasts and sportspeople. Cabela's also provides services such as gunsmithing, archery services, and outdoor education programs at many of their locations.