CAR NET Polska is a car rental service that offers a wide selection of vehicles without mileage limits, catering to both short-term and long-term rental needs. With over 35 locations throughout Poland, the company provides customers with access to more than 3,000 new cars, including compact vehicles, SUVs, and premium models. CAR NET Polska aims to serve a diverse clientele, from individuals seeking personal transport to businesses in need of reliable vehicle solutions.
In addition to standard car rentals, CAR NET Polska offers specialized services such as chauffeur-driven rentals through its CAR NET Royal Drive program. This service is designed for customers looking for a premium travel experience. The company's user-friendly online platform allows customers to easily search for and book vehicles, reinforcing CAR NET's commitment to convenience and customer satisfaction in the car rental market.
CAR NET Polska receives mixed reviews from customers, reflecting both positive and negative experiences. Many reviewers praise the professional and friendly staff, highlighting the quick and easy rental process, as well as the good condition of the vehicles.
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Positive sentiments often mention the wide selection of well-maintained cars and the efficient customer service, making the rental experience enjoyable. However, a significant number of complaints arise regarding issues such as unavailability of reserved items, late car pickups, and accusations of dishonesty, with some customers feeling cheated. These negative experiences overshadow the positives for many, leading to frustration and disappointment. Overall, while some customers recommend CAR NET for its service and vehicle quality, others advise caution due to inconsistent experiences.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.0
486
100%
+1.1
● Low
3.0 / 5 overall
=
486 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
3.9▲ 1.1
12-month avg
3.0
All-time
3.0
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
2.2
15
Sep 24
4.2
17
Oct 24
2.8
18
Nov 24
2.5
11
Dec 24
1.0
4
Jan 25
2.4
11
Feb 25
2.9
11
Mar 25
3.3
12
Apr 25
2.2
10
May 25
3.7
3
Jun 25
4.1
17
Jul 25
3.6
5
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 486 most recent reviews.
Top praiseof 236 positive reviews
Customer service4%
10 mentions
Helpful support3%
6 mentions
Professionalism2%
5 mentions
Friendly staff2%
5 mentions
“Very nice and professional service”
On “Customer service” · Jul 14, 2025
Top complaintsof 244 negative reviews
Charges15%
36 mentions
Returns13%
31 mentions
Payment issues9%
22 mentions
Customer service9%
21 mentions
“Possibly the worst car hire ever”
On “Charges” · Jun 14, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
Overall rating and review count for this company and similar companies
Great service, no pushing and No demand to get their insurance, which could be irritating at different desks.
The only thing was that I was charged for not cleaning inside of the car (sand at the back seat form a child shoes) €20 other than that Fully recommended.
Polecam z małym zastrzeżeniem. Jestem klientem firmy od wielu lat. Ogólnie jestem zadowolony z oferty samochodów, ceny i obsługi. Na początku przy wynajmie nie było opłaty przygotowawczej (50 zł) - samochód miał być zwrócony czysty, Później wzorem niektórych została wprowadzona tak zwana opłata przygotowawcza z uzasadnieniem oporządzenia samochodu po oddaniu - odkurzenie i mycie normalnie zanieczyszczonych pojazdów - to jest do zaakceptowania. Mam nadzieję , że firma Carnet nie będzie "po cichu" naliczać dodatkowych opłat za czyszczenie.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 49% of recent reviews are 4–5★ and 50% are 1–2★.
About CAR NET Polska
CAR NET Polska is a car rental service that offers a wide selection of vehicles without mileage limits, catering to both short-term and long-term rental needs. With over 35 locations throughout Poland, the company provides customers with access to more than 3,000 new cars, including compact vehicles, SUVs, and premium models. CAR NET Polska aims to serve a diverse clientele, from individuals seeking personal transport to businesses in need of reliable vehicle solutions.
In addition to standard car rentals, CAR NET Polska offers specialized services such as chauffeur-driven rentals through its CAR NET Royal Drive program. This service is designed for customers looking for a premium travel experience. The company's user-friendly online platform allows customers to easily search for and book vehicles, reinforcing CAR NET's commitment to convenience and customer satisfaction in the car rental market.