She was very helpful today with my…
She was very helpful today with my questions and had answers pretty quickly to my questions to her. Enjoyed speaking with her today. Forgot to write her name down.
Carolina Legal Services is a legal service provider that likely offers various legal assistance and consultation services to clients. The firm may provide representation, legal advice, and document preparation across different areas of law. As a business services provider, they likely serve both individual and corporate clients with their legal needs.
Carolina Legal Services receives a mix of praise and criticism from its customers. Many reviewers highlight the professionalism and responsiveness of the staff, noting that they provide clear answers and support throughout the debt consolidation process.
Positive experiences often mention the friendly service and effective communication, with some customers expressing gratitude for the assistance in managing their financial issues. However, there are significant complaints regarding specific staff members, particularly Daniel Rufty, with multiple reviewers alleging issues related to payments and account management. Customers report feeling misled about their debts and express frustration over a lack of communication and unresolved issues.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 62 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2023.
| Month | Average | Reviews |
|---|---|---|
| Apr 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 62 most recent reviews.
“Carolina Legal Services has been super helpful and transparent with how they go about helping me to consolidate and p...”
“I paid 342 dollars for 3”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 67 out of 100 | 4.9 out of 5 (good) | — | 62 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | +2% | 692 |
Bottom line: Carolina Legal Services is #5 of 5 on overall rating in this group.
62 reviews of Carolina Legal Services. Filter by what matters to you.
She was very helpful today with my questions and had answers pretty quickly to my questions to her. Enjoyed speaking with her today. Forgot to write her name down.
Excellent service and communication!!
Every question was answered and it was straight forward. Thank you!
Very personable and knowledgeable professionals.
Quick answers to the questions people ask most.
Carolina Legal Services offers a comprehensive range of legal services including business law, real estate transactions, estate planning, family law, and civil litigation. We serve both individual clients and businesses of all sizes. Our experienced attorneys can handle everything from contract drafting to court representation.
Our office is open Monday through Friday from 9:00 AM to 5:00 PM. We also offer evening and weekend appointments by special arrangement for clients who cannot meet during regular business hours. Emergency consultations may be available depending on the circumstances.
You can schedule a consultation by calling our office directly, using our online appointment system on our website, or emailing us with your preferred dates and times. We typically respond to scheduling requests within one business day.
We offer a complimentary 15-minute phone consultation to discuss your legal needs and determine if we're a good fit for your case. For more detailed in-person consultations, standard attorney fees apply. We'll always discuss costs upfront before any paid consultation.
We accept cash, checks, and major credit cards for payment. Our fee structure varies depending on the type of service, with options including hourly rates, flat fees for specific services, and contingency arrangements where applicable. Payment plans may be available for qualifying clients.
Our attorneys are licensed to practice in North Carolina and primarily handle cases within the state. For matters in other jurisdictions, we can often refer you to qualified attorneys in those areas or potentially associate with local counsel depending on the case.
The timeline varies significantly depending on the complexity of your case and the type of legal matter involved. Simple document preparation might take a few days, while litigation can take months or years. We'll provide you with realistic timeframes during your initial consultation.
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They will look over my fax and take care of the issue, then they will call me back.
Was very pleased with the representative. He was very knowledgeable and answered all my questions very quickly.
My experience in my last call with Samantha R, was a superp and mind and emotion settling, delight. She was so patient, so helpful, so compassionate and understanding, to my concerns. 5 stars is grossly inadequate to describe her performance. Samantha R should get 10 stars for being so kind, helpful, and knowledgeable about my inquiries. A tremendous, monumental thank you to Samantha!
Sidney,(not sure if I am spelling her name correctly), listened carefully and reviewed my account. Hopefully she will be able to resolve the issue. She sounded confident about what needed to be done.
I called to attempt to get in touch with my legal representative, David the CLS associate was professional, but, like the other times I have called I got the same shuffle. It must be a script....I attempted to call the lawyer and I have sent numerous text messages and Mr. Rufty has not answered any of my texts or returned my calls. I'm getting an un easy feeling that I will not be completed with this process on the time line that we have agreed too in the contract..... I'm asking for simple information that I can't get anyone from CLS to provide me. David M Yaddow Client ID#NC0014300336
The agent was very polite and explained what we needed to know!
The service provided by Carolina Legal Services has helped me resolve my financial conundrum. The staff has been especially compassionate, professional, and knowledgeable. They have been expeditious in responding to my questions and concerns, and are proactive in the way they have handled my account.
So far I am very satisfied with Carolina Legal Services. I am sure I will be satisfied at the end of our 3 1/2 year contract, because, I will do my part and I have total trust that Carolina Legal Services will do their best to do their part. That will give us a happy result. Thank you for helping this old lady!
My experience with Carolina Legal Service has been exemplary. All of the representatives have been readily available to answer any concerns-and they actually have the answers. Any hiccups along the way have been dealt with on the spot to my satisfaction. I highly recommend Carolina Legal Services.
Awesome support and extremely knowledgeable.
So Far So Good 🙏🏾
No matter what the situation Carolina Legal Services has always been very helpful and professional
The lady answering the customer service line is superb. She looked up the information I requested and gave me important current facts . Very pleased with her quick response.
Please bring any relevant documents related to your legal matter, such as contracts, correspondence, court papers, or identification documents. A list of questions or concerns you'd like to discuss is also helpful. We'll provide a specific checklist based on your particular legal needs when you schedule your appointment.
We have Spanish-speaking staff members available to assist clients who prefer to communicate in Spanish. For other languages, we can arrange for professional interpreters when needed. Please let us know your language preferences when scheduling your appointment.
Carolina Legal Services is a legal service provider that likely offers various legal assistance and consultation services to clients. The firm may provide representation, legal advice, and document preparation across different areas of law. As a business services provider, they likely serve both individual and corporate clients with their legal needs.
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