Excellent service and would recommend
Excellent service and breakdown was easy to follow. The Alice explained everything and show me what needed to do by phone and email. Also keep me posted update process

CEL Solicitors is a legal services provider based in the United Kingdom, specializing in a range of legal matters for both individuals and businesses. The company offers expertise in various fields, including family law, personal injury claims, and employment law, ensuring that clients receive tailored legal advice and representation. With a commitment to understanding their clients' unique needs, CEL Solicitors aims to provide effective solutions to complex legal issues. Targeting a diverse clientele, CEL Solicitors serves individuals seeking personal legal assistance as well as businesses requiring legal guidance in navigating compliance and regulatory challenges. The firm's focus on delivering reliable legal support positions it as a trusted resource for clients looking to resolve their legal concerns efficiently. For more information about their services, customers can visit their website at celsolicitors.co.uk.
CEL Solicitors consistently receives high praise for their helpful and compassionate staff, particularly highlighting individuals like Paul, Beverley, and Mark for their professionalism and understanding. Reviewers appreciate the firm's expertise in handling complex cases, especially in fraud recovery related to scams and cryptocurrency.
Many customers feel reassured and supported throughout their claims process, noting the clear communication and thorough explanations provided by the team. However, a few negative reviews mention dissatisfaction with outcomes, specifically regarding cases where clients did not receive their money back. Despite these isolated complaints, the overwhelming sentiment remains positive, with 97% of reviews reflecting satisfaction with the service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 4.8 | 78 |
| Mar 25 | 4.8 | 252 |
| Apr 25 | 4.8 | 212 |
| May 25 | 4.9 | 162 |
| Jun 25 | 4.8 | 214 |
| Jul 25 | 4.8 | 82 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very experienced and understood my needs and was extremely helpful at advising”
“I didn’t get my money back”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 3.6 out of 5 (good) | +2% | 692 |
Bottom line: CEL Solicitors is #1 of 5 on overall rating in this group. On website & app, Lexly scores higher (4.8 vs 4.3).
500 reviews of CEL Solicitors. Filter by what matters to you.
Excellent service and breakdown was easy to follow. The Alice explained everything and show me what needed to do by phone and email. Also keep me posted update process
They reacted to my contact immediately. The person I spoke to Paul Carson was knowledgable friendly and efficient.
I’ve only given 4* simply because I’m still in the beginning stages of the process but I have just signed to document for CEL to go ahead and pursue my case. I had a really lovely agent Faye Hornby, she gave me clarity on the whole process and answered all of my questions so I was comfortable starting the process myself.
Quick answers to the questions people ask most.
Yes, CEL Solicitors is a legitimate company with numerous verified customer reviews and an impressive overall rating of 5/5, highlighting their expertise and helpfulness in handling cases.
No, CEL Solicitors is not a scam. They have a strong track record of positive customer feedback, with many reviews praising their professionalism and understanding approach.
CEL Solicitors specializes in fraud recovery, including complex cases like cryptocurrency fraud, and offers personalized support to clients throughout their claims process.
While specific payment methods are not detailed, CEL Solicitors is known for their client-focused approach, and they likely offer flexible payment options to accommodate clients.
You can reach CEL Solicitors through their website celsolicitors.co.uk, where they provide contact information and additional resources to assist clients in need.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Hannah Lowe and CEL Solicitors have been great at supporting me throughout a very challenging experience I had with my bank. They secured a great level of compensation for the bank's poor performance and lack of protection against fraudulent activities. Hannah kept me well informed throughout the process, and I felt in very safe hands with a trustworthy firm acting on behalf of my best interests.
Faye Hornby was very helpful, full of empathy. I have just started the process and hoping for positive outcome. I have a faith in my case handler Hannah Hudson. Thank you for reviewing my files.
hi all , not realy sure what im supposed to write here but im happy that all went well and is over
Bevely was my first point of contact. She was patient, understanding and sympathetic to my circumstances. She made the process much easier than I expected it to be. I appreciated her being clear, letting me know what the process will be and the expected timelines.
Paul was very helpful and would recommend
They could not help me.
Would highly recommend (Paul Carson) was very helpful went on and beyond answering all my questions and even question I didn’t ask
charles glover green was amazingly helpful. thanks for being so good natured informative and generous with your patience and time
The customer service from calum Williams was excellent.Showing a lot of empathy and understanding and support
All of the team at CEL were amiable, helpful and dedicated in their work on my case from the moment I first contacted them - particularly Grace Clayton, whom dealt with my case personally. Grace guided me through the entire process of claiming through my bank regarding a recent scam that I was victim of, and was friendly, responsive and thoroughly professional throughout. I can’t recommend CEL - or Grace - highly enough!
CEL Solicitors is a legal services provider based in the United Kingdom, specializing in a range of legal matters for both individuals and businesses. The company offers expertise in various fields, including family law, personal injury claims, and employment law, ensuring that clients receive tailored legal advice and representation. With a commitment to understanding their clients' unique needs, CEL Solicitors aims to provide effective solutions to complex legal issues. Targeting a diverse clientele, CEL Solicitors serves individuals seeking personal legal assistance as well as businesses requiring legal guidance in navigating compliance and regulatory challenges. The firm's focus on delivering reliable legal support positions it as a trusted resource for clients looking to resolve their legal concerns efficiently. For more information about their services, customers can visit their website at celsolicitors.co.uk.
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