CertainTeed is a North American building materials manufacturer that produces roofing, siding, insulation, gypsum, and ceiling products for residential and commercial construction. The company serves contractors, builders, and homeowners through a network of distributors and retail locations. CertainTeed is a subsidiary of Saint-Gobain and has been operating in the building materials industry for over a century.
Reviewers generally praise CertainTeed for its high-quality materials and excellent installation support. Many customers highlight the durability and performance of the products, noting that siding and roofing maintain their appearance even after harsh weather conditions.
The technical documentation is also commended for its thoroughness, making installation easier for contractors. However, there are notable complaints regarding damaged shipments, with some consumers experiencing delays in receiving replacements. Additionally, while the product quality is recognized, issues with customer service and delivery times have been mentioned, indicating room for improvement in logistics. Overall, CertainTeed is seen as a reliable choice for construction materials, though some customers have faced disappointing experiences related to shipping.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 35 |
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Quick answers to the questions people ask most.
CertainTeed produces a wide range of building materials including roofing shingles, siding, insulation, gypsum wallboard, and ceiling tiles. They serve both residential and commercial construction markets with products designed for durability and energy efficiency.
You can use CertainTeed's contractor locator tool on their website by entering your ZIP code. This will show you certified contractors and dealers who are trained to install CertainTeed products properly.
CertainTeed offers various warranty options depending on the product, ranging from limited lifetime warranties on premium roofing shingles to specific term warranties on siding and other materials. Warranty details vary by product line and installation requirements.
You can reach CertainTeed customer service by calling 1-800-233-8990 or through their website's contact form. They also have technical support available for contractors and building professionals.
Yes, CertainTeed provides comprehensive training programs and certification courses for contractors through their Credentialed Contractor Program. These programs cover proper installation techniques and product knowledge.
CertainTeed products are available through authorized dealers, distributors, and building supply retailers nationwide. You can use their dealer locator on their website to find the nearest location.
CertainTeed customer service is typically available Monday through Friday during standard business hours. Specific hours may vary, so it's best to check their website or call for current availability.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, CertainTeed offers various sustainable building materials including ENERGY STAR certified products and materials with recycled content. They focus on energy efficiency and environmental responsibility in their product development.
To file a warranty claim, contact CertainTeed customer service with your product information, purchase date, and description of the issue. You'll typically need proof of purchase and may require an inspection by an authorized representative.
CertainTeed is a North American building materials manufacturer that produces roofing, siding, insulation, gypsum, and ceiling products for residential and commercial construction. The company serves contractors, builders, and homeowners through a network of distributors and retail locations. CertainTeed is a subsidiary of Saint-Gobain and has been operating in the building materials industry for over a century.
