Thanks Mikayla at the Fulham office
Thanks Mikayla at the Fulham office - you were super helpful last week :)

Chard Estate Agents is a well-established property specialist serving the Fulham and Parsons Green areas of London. With over 30 years of experience in the real estate market, the company provides a comprehensive range of services for buyers, sellers, and renters. Their knowledgeable team offers tailored advice and insights into the local property market, ensuring clients receive a personalized experience that meets their specific needs. As part of a partnership with Dexters, one of London's leading estate agents, Chard Estate Agents enhances its reach and resources, benefiting clients looking to navigate the complexities of property transactions in south west London. The company's commitment to customer service is reflected in its availability seven days a week, making it a reliable choice for those considering moving in or around the area.
Chard Estate Agents receives a mix of praise and criticism from its clients. Many reviewers highlight the excellent service provided by the team, with specific mentions of helpful agents like Mikayla, Peter, and Shakira, who are noted for their responsiveness and support during the rental process.
Customers appreciate the attentive and proactive nature of the staff, which contributes to positive experiences in property management. However, there are significant complaints from landlords and tenants regarding delays in handling deposits and offers, with some expressing frustration over the agency's management practices. A few reviewers caution potential clients to be wary of the agency, citing negative experiences that overshadow their positive interactions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 15 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Mar 24 | 5.0 | 1 |
| Apr 24 | 5.0 | 1 |
| May 24 | 3.0 | 2 |
| Jun 24 | — | 0 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 2.0 | 1 |
| Nov 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 15 most recent reviews.
“I run into Chard during my home search as a new comer in London, the attention to the query, the home visit, the gui...”
“I am a landlord and rented my properties with Chard this year”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | — | 15 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | — | 596 |
Bottom line: Chard Estate Agents is #2 of 5 on overall rating in this group. On service, Prime Property Management scores higher (4.8 vs 3.8).
15 reviews of Chard Estate Agents. Filter by what matters to you.
Thanks Mikayla at the Fulham office - you were super helpful last week :)
I’ve had many good experiences as a tenant with the Property Management Team at Chard and this time I had the pleasure of working with Peter Boguszewicz. Even though he was assigned the flat after another persons great management, he brought even more professionalism and can-do attitude. Not only can he get something sorted very quickly, efficiently and done in a day, he will complete that task in full plus more. He thinks of every possible challenge along the way and manages your expectations but also manages those potential issues so that they don’t become bigger issues. He’s ahead of everything, organised, and incredibly likeable and friendly. He approaches you with respect and like you’ve been friends for ages. This makes him very personable which isn’t something you can teach. This positive approach to issues, his solution-focussed, upbeat, can-do attitude and genuine, kind, laid-back, but concerned demeanour makes everything so much easier. You can have a laugh with him while getting things sorted which is a rare skill, a natural trait and makes every phone call a pleasure because on top of all of this, you’ll be spoken to with respect and ease. Thanks for all your help Peter!!
We moved into our apartment about 2 months ago, which is managed by Chard. Martina has been so helpful - from the initial communications where she was so kind and welcoming to helping us promptly with all the services we needed to help us settle in. We are very grateful.
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Lily is great! Found handing over my property super easy and everyone was very responsive
I run into Chard during my home search as a new comer in London, the attention to the query, the home visit, the guidance, the great attitude of the agent (Emily) and the final stages of the agreement was a very smooth experience. Very responsive and completely professional, thanks a lot for your support during my home search!
A great team, very conscientious especially Shakira who is in general very proactive and attentive. We had a very uncomfortable situation in our flat. Kieran was really on hand and great at researching and advising on what could be done. He understood our situation and showed great empathy and willingness to help us find a solution very quickly. We felt we could therefore trust him and share all details which helped. He was then really quick to respond to us, took great initiative and in the end the problem was solved.
Brilliant support from Shakira , Richard and the maintenance team! Helped so much with our property maintenance , couldn’t ask for a better team.
Just bought a reasonable quantity of silver Britanias Very good price and service
Excellent service as they will stay in touch with regards to what is happening regarding the property and will always do the very best to help you achieve your requirements. Trust worthy and very competent.
Chard Estate Agents is a well-established property specialist serving the Fulham and Parsons Green areas of London. With over 30 years of experience in the real estate market, the company provides a comprehensive range of services for buyers, sellers, and renters. Their knowledgeable team offers tailored advice and insights into the local property market, ensuring clients receive a personalized experience that meets their specific needs. As part of a partnership with Dexters, one of London's leading estate agents, Chard Estate Agents enhances its reach and resources, benefiting clients looking to navigate the complexities of property transactions in south west London. The company's commitment to customer service is reflected in its availability seven days a week, making it a reliable choice for those considering moving in or around the area.
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