Cigars International is a retailer specializing in premium cigars and tobacco products. The company offers a wide selection of cigars from various manufacturers and brands, along with smoking accessories and related merchandise. They typically serve cigar enthusiasts through online sales and may operate physical retail locations.
Cigars International generally receives positive feedback from customers, particularly for its excellent selection of premium cigars and competitive pricing. Many reviewers appreciate the fast shipping and well-packaged products, often arriving in perfect condition.
The customer loyalty program is highlighted as a significant advantage, allowing consumers to earn rewards that lead to meaningful savings. However, some customers express disappointment with recent orders, citing issues such as wrapper problems and cigars that were unsmokeable. While most experiences are favorable, a few mention that the website can be slow during peak hours, which can be frustrating. Overall, Cigars International is viewed as a reliable retailer for both beginners and seasoned cigar enthusiasts, despite occasional quality concerns.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 1.3 out of 5 (poor) | 100 out of 100 | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | +12% | 368 |
12 reviews of Cigarsinternational. Filter by what matters to you.
5 months ago
Good variety and reasonable prices. Quick delivery too.
5 months ago
As someone new to cigars, their starter bundles and educational content helped me learn what I like. Prices are very reasonable compared to local tobacco shops. The variety lets you experiment without... See more
5 months ago
The high-end cigar collection here is outstanding. Found some rare Cuban alternatives that taste incredible. Prices are fair for the quality you get, and they often have promotions on luxury brands th... See more
5 months ago
Ordered a box of Maduros that arrived a bit dry, but their customer service quickly replaced them with properly humidified cigars. The replacement batch was perfect. Shows they stand behind their prod... See more
Quick answers to the questions people ask most.
We offer a wide selection of premium cigars from top brands including Montecristo, Romeo y Julieta, Arturo Fuente, and many others. Our inventory includes cigars from various regions like Nicaragua, Dominican Republic, Honduras, and Cuba-seed varieties. We carry everything from mild Connecticut wrappers to full-bodied Maduros.
We primarily ship within the United States due to international tobacco shipping regulations and restrictions. International shipping policies vary by country and are subject to local customs laws. Please contact us directly to inquire about specific international destinations.
Our customer service team is available Monday through Friday from 8:00 AM to 8:00 PM EST, and Saturday from 9:00 AM to 5:00 PM EST. We're closed on Sundays and major holidays. You can reach us by phone, email, or live chat during these hours.
Yes, we sell a variety of humidors and cigar storage accessories to help maintain your cigars' quality. We also offer humidor setup guidance and maintenance tips. Our selection includes desktop humidors, cabinet humidors, and travel cases.
We accept returns on unopened products within 30 days of purchase with original packaging. Cigars must be in sellable condition and cannot be returned if they show signs of damage or improper storage. Custom or personalized items may not be eligible for return.
Yes, you must be 21 years or older to purchase tobacco products from us, as required by federal law. Age verification is required during the ordering process and upon delivery. We use third-party age verification services to ensure compliance.
Yes, we offer various cigar subscription services and monthly clubs featuring curated selections of premium cigars. These subscriptions can be customized based on your preferences for strength, size, and price range. You can pause, modify, or cancel your subscription at any time.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Good variety and reasonable prices. Quick delivery too.
As someone new to cigars, their starter bundles and educational content helped me learn what I like. Prices are very reasonable compared to local tobacco shops. The variety lets you experiment without spending a fortune on individual premium sticks.
The high-end cigar collection here is outstanding. Found some rare Cuban alternatives that taste incredible. Prices are fair for the quality you get, and they often have promotions on luxury brands that make them more accessible.
Ordered a box of Maduros that arrived a bit dry, but their customer service quickly replaced them with properly humidified cigars. The replacement batch was perfect. Shows they stand behind their products even if something goes wrong initially.
The CI points system is fantastic - earn rewards on every purchase that actually add up to meaningful savings. Combined with their frequent sales, it makes premium cigars much more affordable. Shipping is reliable and they remember your preferences.
Decent enough selection but nothing that really stands out from other online retailers. Prices are competitive but not the best I've seen. Shipping took longer than expected and customer service was just okay when I had questions about my order.
Been ordering from CI for over two years now and they consistently deliver quality cigars at competitive prices. Their sampler packs are perfect for trying new brands without breaking the bank. Shipping is always fast and packaging protects the cigars well during transit.
Ordered a sampler pack and most cigars were good quality. A couple were a bit disappointing - seemed older than expected. Customer service was responsive when I reached out. Would order again but maybe stick to their more popular brands.
My go-to for daily cigars. Nothing fancy, but consistent quality at prices that won't empty your wallet. Their house brands are surprisingly good for the money.
Love the daily deals and flash sales they offer. Saved a ton of money on premium cigars. Only complaint is their website sometimes loads slowly during peak hours, but the customer service team is helpful when you call directly.
Usually have good experiences here, but my last order had several cigars with wrapper issues and one was completely unsmokeable. Customer service offered a partial refund, but I expected better quality control given their reputation.
Cigars arrived in perfect condition within three days. Well-packaged with proper humidity control.
We use climate-controlled warehouses and ship cigars in protective packaging to maintain proper humidity levels. Most orders are shipped with humidification packets when necessary, especially during extreme weather conditions. We recommend storing your cigars in a humidor immediately upon arrival.
Yes, we offer volume discounts on bulk purchases and have a wholesale program for retailers and tobacconists. Bulk pricing typically applies to purchases of full boxes or cases. Contact our sales team for specific wholesale pricing and minimum order requirements.
Yes, you'll receive a tracking number via email once your order ships. You can track your package through our website or directly with the shipping carrier. Most orders are processed within 1-2 business days and shipping times vary based on your location and selected shipping method.
Cigars International is a retailer specializing in premium cigars and tobacco products. The company offers a wide selection of cigars from various manufacturers and brands, along with smoking accessories and related merchandise. They typically serve cigar enthusiasts through online sales and may operate physical retail locations.
