City One Tourism & Travel is a travel service provider that specializes in offering a range of holiday packages and travel solutions for individuals and families. The company operates through its website, cityoneholidays.com, where customers can explore various travel options, including vacation packages, hotel bookings, and guided tours. City One aims to cater to diverse travel needs, making it easier for consumers to plan their trips effectively. The target market for City One Tourism & Travel includes leisure travelers seeking affordable and convenient travel arrangements. By providing a user-friendly platform, the company facilitates access to various travel services, ensuring that customers can find suitable options for their desired destinations. With a focus on customer satisfaction, City One Tourism & Travel strives to enhance the travel experience for its clients through comprehensive service offerings.
City One Tourism & Travel receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and meticulous trip planning. Customers highlight the professionalism and support provided by agents like Priyanka Mathew, Hameed, and Nimit Joshi, who ensure that every detail is managed effectively, from itineraries to hotel arrangements.
Reviewers frequently mention memorable experiences in destinations such as Europe, Kenya, and Azerbaijan, emphasizing the quality of guides and the overall organization of their trips. However, there is a notable complaint regarding a disorganized experience during a trip to Turkey, which contrasts with the otherwise stellar reviews. Despite this isolated issue, the majority of customers express high satisfaction and recommend City One for future travels. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 109 | 100% | — | ● Medium |
Monthly average rating from reviews written by people · latest review May 2024.
| Month | Average | Reviews |
|---|---|---|
| Jul 23 | 4.7 | 3 |
| Aug 23 | 5.0 | 1 |
| Sep 23 | — | 0 |
| Oct 23 | — | 0 |
| Nov 23 | — | 0 |
| Dec 23 | — | 0 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 109 most recent reviews.
“Definitely i will suggest priyanka and city one tour they r going beyond the boundaries too satisfy and give best se...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 67 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 109 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | −1% | 1,014 |
Bottom line: City One Tourism & Travel is #1 of 5 on overall rating in this group.
109 reviews of City One Tourism & Travel. Filter by what matters to you.
Cityone is the best travel agency. I had my recent travel to Thailand and they are the one who manage my booking from flight till activities. Thank you, Ira and cityone for giving the best experience to travel. Will definitely book another trip with this Amazing guys!. Keep it up!
Great feeling to experience Kenya’s stunning landscapes include rainforest, beaches, deserts and mountain. We would like to thank Mr. Amin & Ms. Ira for making our Itinerary family friendly. Thank City One Tourism and Travel! Looking forward on our next holiday with you!
Thank You Ira for assisting me with my Armenia requirements. They will make sure your holidays will be unforgettable..
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
It was an amazing experience with city one tourism traveling agency, I got 3 months visa to Dubai, flight ticket and insurance within 2 days with a reasonable price, which is so fast, a million thanks to Mr Nimit Joshi who helped me to manage the booking and everything, he also was so patient to provide me with different flights’ options until I got the one relevant to my mum to travel, also A big thanks to Mrs Ashifa Rizvana who helped me to get the visa in a very short time, she applied for it on Friday and I got approval on Sunday morning!
I booked my travel plan to Armenia from City One Tourism who supported me throughout my journey. I have hired many travel agencies over my lifetime but till now no one has supported for all inquiries like City One. Hemali Shah and team provided me her expertise and support thought out my booking phase as well as my journey. She also advised me which packages and options will suit me the most I will book my next holiday also only with City One Tourism.
Very happy with their service! From just inquiring then booking and all throughout my travel they were there assisting us and making sure we are ok and getting all our needs during the trip. It was a blast and breathtaking journey in Georgia! I will definitely call them for my next trip! The best travel agent!! Thank you City One Tourism!! ☺☺☺
I really loved the fact that the tour guide was patient even though I delayed in the pick up time. He was free and fun to be. He even showed us places on the way as we were going and how they came into existence. He was friendly and speaks fluent English. Thanks a lot Jade Mercado for your prompt response and also making sure we enjoyed every bit of the tour.
We really enjoy the trip. Ms. Jade were extremely accommodating to answer all our questions regarding our Azerbaijan holiday. The service was exceptional and well organized! Would definitely recommend.
Great experience on our Georgia holiday! Ms. Jade really help us from planning till end! We are so happy 😊
We visited Georgia in May 2022. We had an amazing. No inconvenience in anything at all.. Special thanks to our travel agents Nimit Joshi , who have helped us throughout and also kept us calm during the Omicron wave. Made our entire trip a memorable one. We are definitely going back to them for another memorable experience!
Took a leap of faith to book a holiday package with City One Tourism & Travel LLC . The experience was wonderful to say the least. Was a proper planned tour with no waiting period. Special thanks& appreciation to their staff Jade Mercado who is pretty efficient and responsive to any concern or queries. She is definitely a problem solver. I look forward to City One Tourism to cater to my future travel needs.
I wish to rate more than 5 stars for the superb services of Mr. Nimit Joshi. He is always there to help during and after the sales cycle Even during the weekends he helps. Commercials are also aggressive as compared to market. Highly recommend this company and Nimit's services as I am there regular customer since last 2 years.
Thanks to travel agent Mr Abdul Hameed, He was helpful to get Eid holiday package to Georgia for 4 days.The trip was good and memorable. It was our first ever snow experience and guide Mr Tato had good knowledge over the places of Georgia.
City One tourism for me is the best agency in UAE. They cover all my expectations and match all my ideas. Special thanks to Mr. Arun Mohan who is the Manager of the best team and the best organaisator!
Switzerland in May was just stunning, we spend a four day break and travelled all over the country but you need several lifetimes to do it justice. We stayed in a village on the shores of Lake Luzern and spent most of our days travelling by train, bus and boat. And everything is possible with the help of Mr. Arun Mohan he is the planner of my trip. Everything is well organised & my whole trip is awesome. If i am ever planned my trip for anywhere I will contact to Mr. Arun for arrange my bookings.
Recently we took a package to Turkey thu City One.. and it was an evermemorable trip organized. The person asigned to us was Mr Arun mohan and he did his job well. Thank to Citybone and Mr Arun mohan expecially.. Regards Abhilash Group
It was an wonderful trip to Georgia with my family. The tour arrangements was done by Mr. Arun from City One Tourism. It was well organized and we enjoyed our trip without any hurdles. A special thanks to Mr. Arun... I highly commend him and he is the one of the best guy in this organization.
Excellent service by Mr.Arun from City One Tourism, our trip to Georgia was really awesome. He arranged our entire package very smoothly. We enjoyed our days with my family and its unforgettable moment,he arranged us an wonderful surprise meal.My special thanks to Mr.Arun, I highly recommend...
City One Tourism & Travel is a travel service provider that specializes in offering a range of holiday packages and travel solutions for individuals and families. The company operates through its website, cityoneholidays.com, where customers can explore various travel options, including vacation packages, hotel bookings, and guided tours. City One aims to cater to diverse travel needs, making it easier for consumers to plan their trips effectively. The target market for City One Tourism & Travel includes leisure travelers seeking affordable and convenient travel arrangements. By providing a user-friendly platform, the company facilitates access to various travel services, ensuring that customers can find suitable options for their desired destinations. With a focus on customer satisfaction, City One Tourism & Travel strives to enhance the travel experience for its clients through comprehensive service offerings.
This profile hasn't been claimed by the business owner.
