City One Tourism & Travel is a travel service provider that specializes in offering a range of holiday packages and travel solutions for individuals and families. The company operates through its website, cityoneholidays.com, where customers can explore various travel options, including vacation packages, hotel bookings, and guided tours. City One aims to cater to diverse travel needs, making it easier for consumers to plan their trips effectively. The target market for City One Tourism & Travel includes leisure travelers seeking affordable and convenient travel arrangements. By providing a user-friendly platform, the company facilitates access to various travel services, ensuring that customers can find suitable options for their desired destinations. With a focus on customer satisfaction, City One Tourism & Travel strives to enhance the travel experience for its clients through comprehensive service offerings.
City One Tourism & Travel receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and meticulous trip planning. Customers highlight the professionalism and support provided by agents like Priyanka Mathew, Hameed, and Nimit Joshi, who ensure that every detail is managed effectively, from itineraries to hotel arrangements.
Reviewers frequently mention memorable experiences in destinations such as Europe, Kenya, and Azerbaijan, emphasizing the quality of guides and the overall organization of their trips. However, there is a notable complaint regarding a disorganized experience during a trip to Turkey, which contrasts with the otherwise stellar reviews. Despite this isolated issue, the majority of customers express high satisfaction and recommend City One for future travels. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 109 | 100% | — | ● Medium |
Monthly average rating from reviews written by people · latest review May 2024.
| Month | Average | Reviews |
|---|---|---|
| Jul 23 | 4.7 | 3 |
| Aug 23 | 5.0 | 1 |
| Sep 23 | — | 0 |
| Oct 23 | — | 0 |
| Nov 23 | — | 0 |
| Dec 23 | — | 0 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 109 most recent reviews.
“Definitely i will suggest priyanka and city one tour they r going beyond the boundaries too satisfy and give best se...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 67 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 109 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | −1% | 1,014 |
Bottom line: City One Tourism & Travel is #1 of 5 on overall rating in this group.
109 reviews of City One Tourism & Travel. Filter by what matters to you.
Our best travel partner yet!! Loved our trip to Azerbaijan. Our booking was easy. Interim question were handled promptly. Everything worked like superb. Special mention to Mr Arun for his genuine efforts to make our trip so beautiful. A big thumbs up for this team
Thanks to Mr. Arun Mohan for arranging a wonderful trip for me to Turkey. Highly recommended!! Thanks for City one for making our Turkey trip most memorable..!!
Amazing trip to Georgia Had a really excellent trip with family to Georgia where we could explore the place the most. Everything was excellent and it really means "everything" from vehicle, to stay, food everything. Thanks to Mr Arun Mohan for his amazing arrangement skills which made our trip so memorable and enjoyable. He was always at our service. Really recommend these people!!
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We had a wonderful hassle-free trip to Armenia ., Every arrangements was organised wonderful by Mr.Arun from City One Tourism and Travel . He is such an extraordinary person who can understand our expectations before we start explaining him, very professional in handling with customers ., I highly recommend Mr.Arun from City one tourism. I will definitely book again.
Our BAKU Trip was really a memorable experience.. Our agent Mr. Arun from City One Tours took good care of us.. The trip was very wonderful as we could cover almost all areas and i highly recommend Mr. Arun from City One Tours , very smart and knowledgeable guy in this field.
It was a memorable trip to Azerbaijan, awesome place and we could explore the fullest. Tour was really economical, all are arranged through Mr Arun Mohan from Cityone. Thanks to him for 24/7 availablity.
Thanks to Ajmal and Ms. Hemali for arranging a wonderful trip for my friend to Georgia. He has all praise for your expert service and timely advice. Highly recommended!!
Thanks to mr. Vijay for giving me this great opportunity to have this amazing trip to Dubai, Highly recommended
We as a family enjoyed our to trip to Dubai organised by the City One Tours. Special thanks to Mr. Vijay who made that possible with very short period of time. We had a great time at Dubai. We as a family explored a lot of places.
Great experience and perfect service, Glad to use it, thanks 🙏
Thanks for visa and ticket department for arranging my visa and ticket to dubai I love always finish my business with city one.
Thank you Ira for a wonderful holiday to Armenia
We have a wonderful experience with cityOne tourism. They have very good and friendly staff. They help us to explore more places in Dubai.Thanks for city one for making our Dubai trip most memorable..!
I had been to Maldives with City One Tourism. They helped to get the best deal and amazing resort. We had fun and enjoyed our holiday
It is such a pleasure to be associated with City tour. We as a family decided that City tourism will be our only stop when ever we had a family tour. Because of their commitment and dedication towards the customers. We had a very nice and wonderful experience with them after our first trip to Armenia. Lots of ❤ City tours
I would like to thanks Mr Vijay and City One for how fast arranging my ticket to dubai.
We went to Kenya from City last year. It was very well cordinated and we really enjoyed the whole trip. The team was very prompt and professional to prepare the package and guide us. I will definitely recommend to my friends and family.
Recently travelled to Azerbaijan for a holiday through CityOne. All the excursions were very well organized by the team. Thank you CityOne tourism.
Had a great trip to Dubai, I recommend City one mostly because of the friendly staff. They were a staff of both experience and humble nature. Thanks to City one for making our trip a wonderful memory
City One Tourism & Travel is a travel service provider that specializes in offering a range of holiday packages and travel solutions for individuals and families. The company operates through its website, cityoneholidays.com, where customers can explore various travel options, including vacation packages, hotel bookings, and guided tours. City One aims to cater to diverse travel needs, making it easier for consumers to plan their trips effectively. The target market for City One Tourism & Travel includes leisure travelers seeking affordable and convenient travel arrangements. By providing a user-friendly platform, the company facilitates access to various travel services, ensuring that customers can find suitable options for their desired destinations. With a focus on customer satisfaction, City One Tourism & Travel strives to enhance the travel experience for its clients through comprehensive service offerings.
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