Coffee Masters UK is a leading provider of commercial coffee machines and quality coffee beans, catering to the needs of coffee shops, cafés, and other food service businesses. Founded in 2014 by industry expert Alan, the company aims to share a passion for exceptional coffee through high-quality products and services. Coffee Masters UK offers a comprehensive range of coffee-related supplies, including specialty drinks, teas, and milkshake products. In addition to their product offerings, Coffee Masters UK also provides barista training to help businesses enhance their coffee preparation skills and customer service. The company focuses on supporting the coffee trade and fostering a community of coffee enthusiasts, making it an ideal resource for both new and established coffee businesses seeking to improve their offerings and operational expertise.
Coffee Masters UK enjoys a stellar reputation among its customers, boasting an impressive average rating of 4.9 out of 5. Reviewers consistently praise the quality of the coffee, highlighting its great flavor and freshness, particularly the Colombian beans.
The service is frequently described as exceptional, with many noting the easy ordering process and reliable delivery. Customers appreciate the reasonable pricing and the professionalism of the staff, who go above and beyond to assist, especially for new café owners. However, there are a few criticisms regarding the coffee roaster's packaging, with some customers expressing dissatisfaction with specific batches not meeting their usual standards. Additionally, there are minor delivery issues related to the DPD driver not following instructions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 342 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 6 |
| Oct 24 | 4.3 | 4 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 4.8 | 4 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 7 |
| Jul 25 | 4.6 | 5 |
| Aug 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 342 most recent reviews.
“Simple to order”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 342 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | — | 1,000 |
Bottom line: Coffee Masters UK is #1 of 5 on overall rating in this group.
342 reviews of Coffee Masters UK. Filter by what matters to you.
I switched from my supplier to Coffee Masters for everything except coffee. I have stayed with our original coffee roast brand-it defines us. Was told on a tasting that barista training could be done. Only to be told later that Coffee Masters would not provide training unless I switched to Coffee Masters. That was not well received by me at all.
Coffee should mansion is it medium roasted or not
Hmm… only just had my first order (subscription) for the Exclusive blend coffee beans and they arrived fairly quickly. The issue I had though was that they were roasted in December which although it isn’t that long ago, I have been trying to get fresh beans roasted 2/3 weeks before. I have now opened and tried and they are ok, but not sure whether to stick with them if this is the case. Other coffee roasters can send them freshly roasted..
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Coffee Masters UK is a leading provider of commercial coffee machines and quality coffee beans, catering to the needs of coffee shops, cafés, and other food service businesses. Founded in 2014 by industry expert Alan, the company aims to share a passion for exceptional coffee through high-quality products and services. Coffee Masters UK offers a comprehensive range of coffee-related supplies, including specialty drinks, teas, and milkshake products. In addition to their product offerings, Coffee Masters UK also provides barista training to help businesses enhance their coffee preparation skills and customer service. The company focuses on supporting the coffee trade and fostering a community of coffee enthusiasts, making it an ideal resource for both new and established coffee businesses seeking to improve their offerings and operational expertise.
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