A mere scam
A mere scam. We add bc on their wallet since 2019 and the funds are gone on one. Disapeared when transfered on another. These blokes r scammer. Coin casso s model is theft.
CoinCasso Crypto Exchange is a digital cryptocurrency trading platform that allows users to buy, sell, and trade various cryptocurrencies. The exchange provides trading services for digital assets and typically offers features such as market analysis tools, wallet services, and order management systems. As a crypto exchange platform, it serves as an intermediary for users looking to participate in cryptocurrency markets.
CoinCasso Crypto Exchange receives mixed feedback from users, reflecting both positive experiences and significant frustrations. Many customers appreciate the platform's ability to facilitate deposits and view it as a promising exchange, with some describing it as a "great platform" for recovering funds from previous scams.
However, a considerable number of reviewers express dissatisfaction, particularly regarding withdrawal issues and poor customer support. Complaints highlight difficulties in accessing funds, with some users unable to withdraw their earnings and facing unresponsive support channels. While some acknowledge that CoinCasso is not a scam but rather experiencing growing pains, the overwhelming sentiment from critical reviews warns potential users to be cautious. Overall, the sentiment is divided, with nearly equal parts of praise and concern.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 1.0 | 1 |
| Mar 25 | 2.0 | 2 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 2.0 | 2 |
| Aug 25 | — | 0 |
| Sep 25 | 3.0 | 1 |
| Oct 25 | — | 0 |
| Nov 25 | 2.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Exchange, customer service, updates, community 5/5”
“The worst customer support ever”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web3 & Cryptocurrency.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.0 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 1.9 out of 5 (poor) | — | 60 | |
| 1.5 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.8 out of 5 (poor) | — | 62 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 25 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | — | — | 20 | |
| 5.0 out of 5 (good) | 33 out of 100 | — | — | — | 6 |
Bottom line: CoinCasso Crypto Exchange is #4 of 5 on overall rating in this group. On website & app, Kolo scores higher (4.3 vs 1.9).
60 reviews of CoinCasso Crypto Exchange. Filter by what matters to you.
A mere scam. We add bc on their wallet since 2019 and the funds are gone on one. Disapeared when transfered on another. These blokes r scammer. Coin casso s model is theft.
Coming here after being neglected by support. DON'T GO NEAR THIS SITE! I just lost $100 in an instant either due to the site being broken, or the company being in trouble (evident from their calls for investors) and actively stealing crypto..... that's even if it is a company. By the broken state of the app, it could well be some failed college project by some kid who really didn't know what he was doing. ** EDIT ** Despite the reply below, CoinCasso did not reply to my follow up email. Do not trust this site.
🤣🤣🤣🤣It’s sooooooooooooo!!!!!!!!!!!! fake you want the truth there!!!!!!!!!!!!!!!! There’s nothing else bye leave a like for the truth if u see this do the same thing make these shi web the worst review let’s goooooo!!! U been safe
Quick answers to the questions people ask most.
CoinCasso is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. The platform provides spot trading, advanced trading tools, and secure wallet services for cryptocurrency storage and management.
CoinCasso supports trading of major cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), and numerous altcoins. The exact list of supported cryptocurrencies may vary and is updated regularly based on market demand and regulatory requirements.
You can create an account by visiting the CoinCasso website and clicking the registration button. The verification process typically requires providing personal identification documents and may take 1-3 business days to complete depending on your verification level.
CoinCasso uses a maker-taker fee structure with competitive rates that may vary based on your trading volume and account tier. Detailed fee information is available in the platform's fee schedule, which can be found in your account settings or on their website.
Yes, the CoinCasso trading platform operates 24/7, allowing you to trade cryptocurrencies at any time. However, customer support hours may vary, and some banking-related services may be limited during weekends and holidays.
You can reach CoinCasso customer support through their help center, email support, or live chat feature available on their platform. Response times may vary depending on the complexity of your inquiry and current support volume.
CoinCasso employs multiple security measures including two-factor authentication (2FA), cold storage for funds, SSL encryption, and regular security audits. Users are also encouraged to enable all available security features on their accounts.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 48% of recent reviews are 4–5★ and 48% are 1–2★.
I am still trying to get my money transfered to another exchange. I press on the confirm to transfer and nothing happens. There goes my 154 dollars. And not to mention the only reason I transfered the funds is the to play the prediction game. It's been down since I transfered the funds and it's still down even now
I will be pleased to recommend this company to anybody that needed help on Cryptocurrency and i can say that they are fast and reliable.
Good vibe people. I feel rich just by being here :)
Best exchange. Easy to use
Thankyou coincasso for the excelent platform .Also for the giveaway. God bless for sharing your blessing to othres
The team are working hard to do their best for this company. Very bright future is waiting with a lot of potential. Stay Turn.
I am being fully assisted every time I ask for help from the support team! Kudos to both of you~ Lukasz and Yana! Thanks for the great help always!
Polecam Szybka, sprawna, niezawodna.
Look at all the positive reviews they all are lumped together on the same dates, very very fishy. Yet the negative reviews are on random days. Very scam like
Prosta w obsłudze giełda, bardzo miły i pomocny support. Pomysł podziału zysków z obrotu dodatkowo wyróżnia ten projekt. Jako posiadasz tokenów trzymam kciuki za rozwój. Polecam każdemu zainteresować się tym tokenem!
You can deposit cryptocurrencies by transferring them to your CoinCasso wallet address, and fiat deposits may be available through bank transfers or other payment methods. Withdrawal processes vary by currency type and may require additional verification for larger amounts.
CoinCasso's refund policy varies depending on the type of transaction and circumstances involved. For disputes or issues with trades, users should contact customer support promptly with relevant transaction details for assistance and resolution.
CoinCasso may have geographical restrictions based on local regulations and compliance requirements. Users should check the platform's terms of service to confirm availability in their jurisdiction before creating an account.
CoinCasso Crypto Exchange is a digital cryptocurrency trading platform that allows users to buy, sell, and trade various cryptocurrencies. The exchange provides trading services for digital assets and typically offers features such as market analysis tools, wallet services, and order management systems. As a crypto exchange platform, it serves as an intermediary for users looking to participate in cryptocurrency markets.
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