Mixed experience with returns
Ordered the wrong size helmet and returning it was more complicated than expected. Had to pay for return shipping and the refund took over a week to process. The helmet quality was good though.

Competitivecyclist appears to be a cycling-focused retailer that specializes in selling bicycles, cycling gear, and related equipment. The business likely caters to serious cyclists and competitive riders by offering high-performance bikes, components, apparel, and accessories. They may provide both online and retail services to serve cycling enthusiasts looking for quality equipment and expert product knowledge.
Competitive Cyclist receives a mix of reviews, highlighting both strengths and areas for improvement. Many customers praise the excellent product quality and knowledgeable staff, noting that the company caters well to serious cyclists with a great selection of gear and helpful technical advice.
Reviewers appreciate the smooth checkout process and detailed product descriptions, which enhance the shopping experience. However, there are notable complaints regarding delivery times, with some customers expressing disappointment when orders took longer than expected and communication about delays was lacking. Additionally, a few reviews mention complications with returns, including unexpected shipping costs and slow refund processing. Overall, while the company excels in product offerings and customer service, delivery issues detract from the experience for some consumers.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 43 | |
| 2.4 out of 5 (poor) | 100 out of 100 | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 25 |
12 reviews of Competitivecyclist. Filter by what matters to you.
Ordered the wrong size helmet and returning it was more complicated than expected. Had to pay for return shipping and the refund took over a week to process. The helmet quality was good though.
Found some great deals on cycling gear, but the website search function is pretty clunky. Had to dig around quite a bit to find what I was looking for.
Products are good quality but customer service response time could be better. Took 3 days to get a response to my email about sizing questions. Once I heard back, they were helpful though.
Quick answers to the questions people ask most.
Competitive Cyclist specializes in high-end road bikes, mountain bikes, cycling components, apparel, and accessories from premium brands. They offer expert product advice, bike fitting services, and technical support to help cyclists find the right gear for their needs.
Customer service is typically available Monday through Friday from 6 AM to 6 PM Mountain Time, and weekends from 8 AM to 5 PM Mountain Time. You can reach them by phone, email, or live chat during these hours.
Yes, Competitive Cyclist offers free ground shipping on most orders over a certain threshold (typically $50). Expedited shipping options are available for an additional fee.
Items can typically be returned within 30 days of purchase in original condition for a full refund. Some restrictions may apply to certain products like bikes, which may have different return windows or conditions.
Bikes are typically shipped partially assembled with detailed instructions for final assembly. Professional assembly services may be available through partner shops, and they provide technical support to help with any assembly questions.
You can contact their gear advisors through phone, live chat on their website, or email. Their team of cycling experts can help with product selection, sizing, and technical questions.
Competitive Cyclist may offer price matching on identical items from authorized retailers under certain conditions. Contact customer service with details about the competing price for verification and approval.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
They accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and may offer financing options through third-party providers. Gift cards and store credit are also accepted for purchases.
Competitive Cyclist offers a rewards program where customers can earn points on purchases that can be redeemed for future discounts. Members may also receive exclusive access to sales and special offers.
Competitivecyclist appears to be a cycling-focused retailer that specializes in selling bicycles, cycling gear, and related equipment. The business likely caters to serious cyclists and competitive riders by offering high-performance bikes, components, apparel, and accessories. They may provide both online and retail services to serve cycling enthusiasts looking for quality equipment and expert product knowledge.