What are your store hours?
Our store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. Holiday hours may vary, so please check our website or call ahead during holiday periods.

Consumer Choices is a consumer electronics retailer that offers a selection of electronic devices and technology products. The business likely provides customers with various options for purchasing items such as smartphones, computers, audio equipment, and other electronic accessories. They focus on helping consumers find suitable technology solutions for their personal and household needs.
Consumer Choices receives a mixed response from its users, with a notable portion expressing dissatisfaction. Many reviewers highlight the helpful and friendly staff, praising their professionalism and support in navigating complex issues, particularly in debt management.
However, a significant number of complaints focus on the website's functionality, with users frustrated by being redirected to broadband offers instead of energy comparisons, leading to perceptions of the service as a money-making scam. Additionally, some customers report persistent and unwanted calls from the company, which adds to their frustration. While there are commendations for the quality of service from certain representatives, the recurring issues with the website and customer outreach overshadow these positives.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Dec 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 5.0 | 1 |
| Feb 24 | 1.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | 1.0 | 1 |
| Jun 24 | — | 0 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Friendly, courteous advice”
“I thought this website would be like a car insurance comparison”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.8 out of 5 (fair) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Consumer Choices is #5 of 5 on overall rating in this group. On value, DigitalLicense scores higher (4.9 vs 2.8).
60 reviews of Consumer Choices. Filter by what matters to you.
Over a year ago
Asked for energy comparison just kept giving me or selling me broadband. Why? Because on the data driven system they know I don't have broadband. Got no info just gave me broadband info while collect... See more
Over a year ago
I thought this website would be like a car insurance comparison. You put in the details, you get choices, you select one and they make money on the click to the associated web-site. But no. For en... See more
Over a year ago
These clowns keep calling me on average twice a week, asking me consumer questions. I've told them to stop bothering me and have blocked the number but they change numbers frequently so they can't be... See more
Quick answers to the questions people ask most.
Our store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. Holiday hours may vary, so please check our website or call ahead during holiday periods.
Yes, we offer price matching on identical products from authorized retailers. Please bring proof of the competitor's current advertised price, and we'll match it at the time of purchase.
We accept returns within 30 days of purchase with original receipt and packaging. Items must be in new, unused condition, and some restrictions apply to opened software and personalized items.
Yes, we offer technical support and professional setup services for most electronics. Our certified technicians can help with installation, configuration, and troubleshooting for an additional service fee.
We accept cash, all major credit cards, debit cards, and digital payments including Apple Pay and Google Pay. We also offer financing options through our store credit program for qualified customers.
Yes, we offer extended warranty plans that go beyond manufacturer warranties. These plans cover repairs, replacements, and technical support, with options ranging from 1-4 years depending on the product.
Yes, you can order items online and select store pickup at checkout. Orders are typically ready within 2-4 hours during business hours, and we'll notify you when your order is ready.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Asked for energy comparison just kept giving me or selling me broadband. Why? Because on the data driven system they know I don't have broadband. Got no info just gave me broadband info while collecting more data.
Do not use this website. I enter my details for finding better energy tariffs. I was redirected to broadband deals page. Another money making scam. I just don't understand why the government is not tracking and dealing with these companies.
I thought this website would be like a car insurance comparison. You put in the details, you get choices, you select one and they make money on the click to the associated web-site. But no. For energy no price comparisons and now just getting calls.
These clowns keep calling me on average twice a week, asking me consumer questions. I've told them to stop bothering me and have blocked the number but they change numbers frequently so they can't be legit. I'm so sick of it telemarketing companies suck so bad.
Taken for a ride with Statesman Train.
waste of time couldn't find a quote. do not waste your time. I have tried on several occasions with the same result
They saved me from a lot of stress from the beginning to the end they were helping me with my application and they were very supportive who it was successful and reduce my payments 80% They are my guardian angels A thousands thank you ☺️
this is a very bad company, I printed the sticker twice and no one came twice, I charged £16 twice, and finally I had to give the buyer the money back for the goods because they kept promising me that I would have to wait 3 weeks tomorrow and tomorrow and tomorrow! They take the money but don't give it back!! stay away from this
The Consumers Choice were so professional in their approach and helping me to find the right solution to my debt problems. Luke and Simon were supportive and helped to ease pressure highly recommend if having debt worries
Blaggers. Called me saying we had spoke before and I had said I was busy. This never happened.
My name is not Jorgep. My name is Jorge. I have already mentioned this to one of your representatives . Disappointed to see this hasn't been corrected yet.
Great service
No notice that the provider decided to not go ahead with the service
Just happy with the work done ✅
Because you changed my landline number
The engineer drill through the wall and broken the cable. I was left without electricity in two bedrooms. Nobody want to come and fix it.
Friendly, courteous advice. Very effcient and professional service. Well Done!
Brilliant option and great advice it was brilliant to me
Yes, we accept trade-ins on select electronics including smartphones, tablets, laptops, and gaming consoles. Trade-in value depends on the device condition and current market demand.
You can reach our customer service team by calling (555) 123-4567, emailing support@consumerchoices.com, or visiting our store. Our phone support is available during store hours.
Yes, we offer local delivery for large items like TVs and appliances within a 25-mile radius. Delivery fees vary based on distance and item size, and we can schedule delivery within 3-7 business days.
Consumer Choices is a consumer electronics retailer that offers a selection of electronic devices and technology products. The business likely provides customers with various options for purchasing items such as smartphones, computers, audio equipment, and other electronic accessories. They focus on helping consumers find suitable technology solutions for their personal and household needs.
This profile hasn't been claimed by the business owner.