Credit Clerk is a credit improvement service that assists individuals in enhancing their credit scores to secure better loan approvals and more favorable terms. The company focuses on helping customers who struggle with poor credit, which may hinder their ability to obtain loans for significant purchases such as homes, cars, or credit cards. By identifying and disputing errors in credit reports, Credit Clerk aims to improve clients' credit standings. The company provides a straightforward three-step process: customers initiate contact, Credit Clerk addresses inaccuracies in their reports, and ultimately, clients achieve better approval odds for loans. With a commitment to assisting those facing credit challenges, Credit Clerk serves a diverse clientele seeking financial solutions.
Credit Clerk receives overwhelmingly positive feedback for its customer service, with many reviewers praising the helpfulness, patience, and professionalism of the staff. Customers frequently mention specific representatives, such as Shaneka and Zania, who provide thorough explanations and actively assist with credit disputes.
Reviewers appreciate the detailed guidance they receive, which helps them navigate complex issues related to their credit. However, a few negative experiences highlight concerns about banks flagging transactions as fraud, suggesting that some customers feel misinformed about the services offered. Despite these isolated complaints, the majority of consumers express satisfaction with the support they receive. Overall, Credit Clerk is viewed positively, particularly for its attentive customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“So helpful and informative”
“The agent was kind pleasant to deal with and knowledgeable”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Credit Cards.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Credit Clerk is #3 of 5 on overall rating in this group.
60 reviews of Credit Clerk. Filter by what matters to you.
Janelle Did an amazing job tonight. I really appreciate her putting her effort into helping me figure out what’s going on with my credit score and giving me a good plan to help me get on a good plan to pay off these loans
Highly efficient no hidden mist and straight and honest answers, I love it that's what I call character.
Camila C. was so helpful and explained everything that I needed to do and what she was going to do for me. Thanks
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I just Start, but they good in communication and following up, but I don’t know the result that yet I like how they treat customer
Best experience with someone on the phone ever she was polite and patient with me. Give her a raise please.
He was very helpful Harold
She was very helpful very knowledgeable. She stayed on the phone with me to make she I understood everything.
Shavon was really great with explaining all the details of what's happening with my credit scores and how signing up for the team to dispute charges, clear out old addresses and overall cleaning up all my information on all three credit bureaus. He was patient, professional, understanding and easy to work with. Speaking clearly and going over all information twice to make sure there were ZERO mistakes really made this experience a breeze! Ty so much for your help Shavon!
She was very helpful from begining to end. Explained every step and guide the whole process. i have NEVER had to date such AMAZING SERVICE and CLARIFICATION of EVERY step. Thank you. Thank you. THANK YOU.
The agent was extremely patient and helpful to me as I was trying to work with an unfamiliar new phone juggling between the phone call, text messages, camera downloads, and email messages.
It was awesome she was a delight to speak with she also explained everything and began to help immediatly great experiance thank you Veronica Duclion
RB, was super great in taken care of all my concerns and made it easy for me to resolve my issues
Excellent!!
Hakeem was very friendly and helpful. Great customer service and explained everything very well.
RB was extremely helpful. She has great customer/people skills, knowledge of all the credit bureau's information and patience. She was on the phone with me for an hour. Without her taking me through the processes I would never have been successful. Thank you RB, you were amazing. I wish all customer service people were as caring and helpful as you are. Thank you, MKQ
Very patient and listened to me and was very knowledgeable
She was really helpful, very patient and real polite.
Credit Clerk is a credit improvement service that assists individuals in enhancing their credit scores to secure better loan approvals and more favorable terms. The company focuses on helping customers who struggle with poor credit, which may hinder their ability to obtain loans for significant purchases such as homes, cars, or credit cards. By identifying and disputing errors in credit reports, Credit Clerk aims to improve clients' credit standings. The company provides a straightforward three-step process: customers initiate contact, Credit Clerk addresses inaccuracies in their reports, and ultimately, clients achieve better approval odds for loans. With a commitment to assisting those facing credit challenges, Credit Clerk serves a diverse clientele seeking financial solutions.
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