Sharon was so insightful and kind and…
Shavon was so insightful and kind and understanding. Thank you so much

Credit Clerk is a credit improvement service that assists individuals in enhancing their credit scores to secure better loan approvals and more favorable terms. The company focuses on helping customers who struggle with poor credit, which may hinder their ability to obtain loans for significant purchases such as homes, cars, or credit cards. By identifying and disputing errors in credit reports, Credit Clerk aims to improve clients' credit standings. The company provides a straightforward three-step process: customers initiate contact, Credit Clerk addresses inaccuracies in their reports, and ultimately, clients achieve better approval odds for loans. With a commitment to assisting those facing credit challenges, Credit Clerk serves a diverse clientele seeking financial solutions.
Credit Clerk receives overwhelmingly positive feedback for its customer service, with many reviewers praising the helpfulness, patience, and professionalism of the staff. Customers frequently mention specific representatives, such as Shaneka and Zania, who provide thorough explanations and actively assist with credit disputes.
Reviewers appreciate the detailed guidance they receive, which helps them navigate complex issues related to their credit. However, a few negative experiences highlight concerns about banks flagging transactions as fraud, suggesting that some customers feel misinformed about the services offered. Despite these isolated complaints, the majority of consumers express satisfaction with the support they receive. Overall, Credit Clerk is viewed positively, particularly for its attentive customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“So helpful and informative”
“The agent was kind pleasant to deal with and knowledgeable”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Credit Cards.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Credit Clerk is #3 of 5 on overall rating in this group.
60 reviews of Credit Clerk. Filter by what matters to you.
Shavon was so insightful and kind and understanding. Thank you so much
It experience was great they really helped me and spoke to Abby and she was great help
Excellent Customer Service and Very Knowledgeable Team
Kim one was very professional and assured me she could help with my credit issue
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they were able to do more for me than chat gpt predicted! incredible and thank you so much.
The agent was kind pleasant to deal with and knowledgeable. However, I was sold a product that I did not want nor need. I have canceled that subscription by sending you a letter in three days and all I ask for was how to remove a freeze on my account and I was so the product then I cannot afford.
Devuhn Green is what made me have an excellent experience. he took his time to answer all my question, he made sure that I fully understand what was explain to me, and he offer resources on how to increase my credit. Thank you.
Thank you Terrance for helping me out today. You really been a great help
The young lady was very knowledgeable, patient & helpful in guiding me through every step to complete my inquiries.
Very helpful and accomplished what was needed.
Excellent Customer Service a lil Pricey
I was told the cost would be $79 down and &120 on the 24th of September to repair my credit. I repeatedly ask if this was the total charge. I was repeatedly told yes.After I signed the contract and my credit card charged. She read me a disclaimer stating it would be $99 monthly😝I stated this is not what I was told nor agreed to and told her to cancel immediately. Also she charged my credit card $79 twice?? I think they prey on individuals who are vulnerable and want their credit fixed. Short of a scam. Be weary! I will report them to BBB and Attorney General. Will also write reviews on every social media page I can find.
He was very patient, knowledgeable, and professional.
Like the fact that she knew her stuff meaning information n very patient
Credit Clerk is a credit improvement service that assists individuals in enhancing their credit scores to secure better loan approvals and more favorable terms. The company focuses on helping customers who struggle with poor credit, which may hinder their ability to obtain loans for significant purchases such as homes, cars, or credit cards. By identifying and disputing errors in credit reports, Credit Clerk aims to improve clients' credit standings. The company provides a straightforward three-step process: customers initiate contact, Credit Clerk addresses inaccuracies in their reports, and ultimately, clients achieve better approval odds for loans. With a commitment to assisting those facing credit challenges, Credit Clerk serves a diverse clientele seeking financial solutions.
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