Crown Electric is a qualified and experienced electrical service provider based in South East London and Kent. The company specializes in a wide range of electrical services for both residential and commercial clients, including new fuse board upgrades, full rewires, additional socket outlets, and installation of intruder alarms and CCTV systems. Crown Electric also offers kitchen and bathroom upgrades, outdoor power supplies, and emergency callout services.
Crown Electric prides itself on delivering a personal service tailored to the needs of its customers. The company's team of electricians is 18th Edition qualified and committed to providing reliable and affordable solutions. By maintaining open communication with clients regarding any potential issues and necessary upgrades, Crown Electric aims to ensure transparency and customer satisfaction throughout the service process.
Crown Electric has a positive customer experience.
Crown Electric consistently receives outstanding reviews, with customers praising the efficiency and professionalism of their electrician, Tom. Reviewers highlight his quick response times and ability to complete jobs promptly, such as fixing kitchen lights and updating bathroom fixtures.
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Many appreciate Tom's friendly demeanor and clear communication, noting that he listens to their needs and provides valuable advice throughout the process. The service is described as clean and tidy, with competitive pricing that adds to the overall satisfaction. People feel confident recommending Tom, citing his reliability and trustworthiness as key reasons for their loyalty. With no negative feedback reported, the sentiment surrounding Crown Electric is overwhelmingly positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
47
100%
● Low
5.0 / 5 overall
=
47 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
2
Oct 24
—
0
Nov 24
—
0
Dec 24
5.0
1
Jan 25
—
0
Feb 25
—
0
Mar 25
5.0
1
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 47 most recent reviews.
Top praiseof 47 positive reviews
Fast & efficient49%
23 mentions
Friendly staff34%
16 mentions
Prices & value26%
12 mentions
Customer service26%
12 mentions
“Fast, efficient, friendly”
On “Fast & efficient” · Jul 5, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electrical Services.
Overall rating and review count for this company and similar companies
Tom is a fantastic electrician, he kept us informed about how the projects were progressing and advised us honestly about what was possible or not possible. He helped with both indoor and outdoor lighting. We will be using his services again!
Tom fitted some extra sockets for me and hung my new ceiling light. He also fitted a new dimmer switch as the old one wasn’t working properly.
Highly recommend and will be using him again for any electrical work I need doing.
Tom is always helpful, prompt, superefficient. And a good price too. He is one of the best tradesmen I have ever used and am so pleased we have his number. Thanks Tom!
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Electrician - Installing downlights, ceiling fans and replacing ceiling lights
Electrician - Tom recently installed downlights and a ceiling fan for us, as well as changing existing ceiling lights for new ones throughout the house. Installing the downlights and fans was quite a big job that he did this work efficiently with minimal mess and was able to work out and explain the best placement for them. Tom was very polite and friendly, happy to take the time to explain how to adjust the lighting, what lightbulbs to order etc. He was prompt with communication making it easy to be in contact with him for organising appointments. We definitely recommend Tom and will be contacting him again for any electrical works!
This is a recommendation for Tom’s work at my flat recently. He installed new bedroom lights and bathroom lights in a very efficient and effective manner.
Tom was punctual when arriving for his job and provided really sound advice when there was not enough space to fit the bathroom lights in their original sockets.
Fully recommend Tom and his business.
Tom fitted an outside double socket for us.
He was super efficient, did a really neat job and left zero mess!!
Very knowledgable and offered great advice too on outside lighting which we hope to install soon.
Many thanks
Mrs Amber Colam
Tom was recommended to us by friends and neighbours and I would also highly recommend him as a reliable, straightforward and efficient electrician. He helped us with our transition from halogen to LED lighting and explained the issues, fixing modules where required. Calm and confident.
Very efficient service. Tom installed ceiling lights in 3 rooms, ensuring we understood all the options available. He's easy to deal with, good at explaining what needs doing, and was careful to ensure we were satisfied with his work before leaving. Recommended.
Tom replied to my texts whilst on holiday then came round when he said he would and did a terrific job and then charged a reasonable price. Fantastic service.
Tom didn’t need to come round when my upstairs lights and some downstairs sockets went. He got in touch a couple of hours after I had left a message, and based on the picture I sent of the fuse box was able to advise. Huge weight off my mind - thank you so much Tom. Highly recommended!
All my lights weren’t working when I got neck from holiday. I called Tom who I’d never spoken to/ spent any money with and he kindly talked me through what to do. No charge. Just being a nice guy. So naturally when I needed a new light fitting I knew who to call. He was on time. No mess. Great price and nice guy. Winner!
Crown Electric is a qualified and experienced electrical service provider based in South East London and Kent. The company specializes in a wide range of electrical services for both residential and commercial clients, including new fuse board upgrades, full rewires, additional socket outlets, and installation of intruder alarms and CCTV systems. Crown Electric also offers kitchen and bathroom upgrades, outdoor power supplies, and emergency callout services.
Crown Electric prides itself on delivering a personal service tailored to the needs of its customers. The company's team of electricians is 18th Edition qualified and committed to providing reliable and affordable solutions. By maintaining open communication with clients regarding any potential issues and necessary upgrades, Crown Electric aims to ensure transparency and customer satisfaction throughout the service process.