Déluge Store is an online retail platform specializing in authentic pre-owned luxury fashion. The company offers a curated selection of high-end designer brands, including Canada Goose, Louis Vuitton, Moncler, and Dior. Committed to sustainability and ethical consumption, Déluge Store provides customers with access to luxury items that are both stylish and environmentally conscious. Targeting fashion enthusiasts and environmentally aware consumers, Déluge Store guarantees the authenticity of its products, ensuring that customers receive genuine luxury fashion. The company features a user-friendly shopping experience with free shipping on all U.K. orders and worldwide shipping options. Additionally, Déluge Store offers a return swap policy, making it easier for customers to find the perfect items for their wardrobes.
Déluge Store receives overwhelmingly positive feedback, with customers praising the exceptional service provided by Alex and the quality of products like Canada Goose jackets. Many reviewers highlight the quick shipping and excellent communication throughout the purchasing process, noting that items arrive in pristine condition and exactly as described.
However, there is a notable complaint regarding shipping delays for orders placed through Vestiaire, with one customer expressing frustration over a lack of communication and confirmation. Despite this isolated issue, the majority of consumers report a seamless shopping experience, emphasizing the store's reliability and great pricing. Overall, Déluge Store is highly regarded for its customer service and product quality, making it a favored choice for winter apparel.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | -1.3 | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 24 | 5.0 | 1 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | 5.0 | 1 |
| Aug 24 | 5.0 | 2 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 5.0 | 7 |
| Nov 24 | 5.0 | 8 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very good customer service, and quick shipping”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | −4% | 60 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Déluge Store is #1 of 5 on overall rating in this group.
60 reviews of Déluge Store. Filter by what matters to you.
Over a year ago
Ordered on 5th march through Vestiaire collection, to date no confirmation of shipping, no communication through Vestiaire chat or via email. Looks like shipping window is going to time out and Vestia... See more
Over a year ago
Amazing experience buying a Pre owned Canada Goose Wyndham jacket from Alex at Déluge! Jacket was perfect, exactly as described and arrived lightning fast to the US. One of the best shopping experienc... See more
Over a year ago
Very good customer service, and quick shipping
Over a year ago
Seller responded WA very promptly. Shipping was but so quick and delivery time also was too long compared to estimated. But jacket was as described and in good condition. So all on all am very happy w... See more
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Ordered on 5th march through Vestiaire collection, to date no confirmation of shipping, no communication through Vestiaire chat or via email. Looks like shipping window is going to time out and Vestiaire will cancel order. I can only assume it was a coat that was listed but not in stock.
Amazing experience buying a Pre owned Canada Goose Wyndham jacket from Alex at Déluge! Jacket was perfect, exactly as described and arrived lightning fast to the US. One of the best shopping experiences ever.
Very good customer service, and quick shipping
Seller responded WA very promptly. Shipping was but so quick and delivery time also was too long compared to estimated. But jacket was as described and in good condition. So all on all am very happy with purchase. Buy in trust!
Bought a Canada goose recently off the website, arrived quickly and in top condition. Will for sure buy from here again.
Excellent communication throughout and item exactly as described I would highly recommend pleasure to do business with Alex
Best pricing for Wyndham stays and truly exceptional 5-star customer service.
Purchased a Moncler Maya and it arrived in pristine condition, exactly as described
The best store for authentic winter jackets
amazing prices, found alex from facebook and couldn't be happier with my canada goose.
Item exactly as described, and very well packaged. Pleased!
Amazing at sourcing. deluge can source most designer items for me and I have developed a great relationship with the owner alex, only uk plug i use.
Cheapest wyndhams in the UK, alex sorted me a black large wyndham via pre order. Communication throughout the whole process was top, and item arrived within the promised time range. thanks alex.
Found deluge through depop which lead me to stumble upon their website, Amazing range of stock. My item arrived the day after purchase in the condition described.
Bought a Canada goose Chelsea parka from this store. Couldn’t recommend enough! I was even able to collect it as only not to far. Customer service was 100%. Thank you 🤩
Excellent service. Item came the next day straight away and communication was very quick. Highly recommend
Excellent seller. Really recommended.
Déluge Store is an online retail platform specializing in authentic pre-owned luxury fashion. The company offers a curated selection of high-end designer brands, including Canada Goose, Louis Vuitton, Moncler, and Dior. Committed to sustainability and ethical consumption, Déluge Store provides customers with access to luxury items that are both stylish and environmentally conscious. Targeting fashion enthusiasts and environmentally aware consumers, Déluge Store guarantees the authenticity of its products, ensuring that customers receive genuine luxury fashion. The company features a user-friendly shopping experience with free shipping on all U.K. orders and worldwide shipping options. Additionally, Déluge Store offers a return swap policy, making it easier for customers to find the perfect items for their wardrobes.
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