Devo Grocery Delivery is a same-day grocery delivery service based in the UK, specializing in providing customers with quick access to a wide range of products, including food, drinks, alcohol, and cigarettes. The company partners with local shops to offer thousands of items that can be ordered online and delivered straight to customers' doors, often within as little as 10 minutes.
Targeting busy individuals and families seeking convenience, Devo aims to simplify the grocery shopping experience by allowing users to place orders in just three simple steps: selecting products, having a delivery driver collect them, and receiving the order at home. With a focus on speed and efficiency, Devo Grocery Delivery caters to those who value quick service and a diverse selection of everyday essentials.
Devo Grocery Delivery has a positive customer experience.
Reviewers consistently praise Devo Grocery Delivery for its quick and efficient service, with many noting that deliveries arrive on time and often within just 10 minutes. Customers appreciate the friendly attitude of the delivery staff, enhancing their overall experience.
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However, there are notable complaints regarding incorrect orders, with some consumers receiving different products than what they ordered and issues with riders not following address instructions. A few users express frustration over missing items and delays in refunds for incorrect deliveries. Despite these challenges, the majority of feedback highlights the company's reliability and speed, making it a popular choice for grocery delivery. Overall, Devo Grocery Delivery enjoys a strong positive sentiment among its users.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
89
100%
—
● Low
4.5 / 5 overall
=
89 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
4.5
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 89 most recent reviews.
Top praiseof 80 positive reviews
Customer service50%
40 mentions
Fast & efficient46%
37 mentions
Delivery40%
32 mentions
Friendly staff18%
14 mentions
“And nice delivery lady
Will order again soon”
On “Customer service” · Oct 31, 2022
Top complaintsof 8 negative reviews
Customer service25%
2 mentions
Delivery25%
2 mentions
“Been chatting and emailing with their customer service for 3 days stating I was at the address all morning and no rid...”
On “Customer service” · Nov 28, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
Overall rating and review count for this company and similar companies
Was great to start but as time is going on the substitutes become more and more regular when they are charging a1.99-.3.99 delivery them a 99 p service charge i Dont expect to still be waiting over 30 mins after i ordered.. (Again) Their competition is fierce if devo Dont do better they will loose a fair amount of customers
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Devo Grocery Delivery is a same-day grocery delivery service based in the UK, specializing in providing customers with quick access to a wide range of products, including food, drinks, alcohol, and cigarettes. The company partners with local shops to offer thousands of items that can be ordered online and delivered straight to customers' doors, often within as little as 10 minutes.
Targeting busy individuals and families seeking convenience, Devo aims to simplify the grocery shopping experience by allowing users to place orders in just three simple steps: selecting products, having a delivery driver collect them, and receiving the order at home. With a focus on speed and efficiency, Devo Grocery Delivery caters to those who value quick service and a diverse selection of everyday essentials.