Domino's Pizza
Most reviewers express significant dissatisfaction with Domino's, highlighting issues with both product quality and service. While some customers mention enjoying the "heerlijke" pizza when it arrives as expected, the overwhelming sentiment is negative.
Many report receiving cold or burnt pizzas, with complaints about the quality of the food being a recurring theme. Delivery times are frequently criticized, with orders arriving late or not at all, leading to frustration among consumers. Additionally, the customer service experience is described as unhelpful, with difficulties in reaching staff and resolving issues. Overall, while there are a few positive mentions of the pizza's taste, the majority of feedback points to a troubling pattern of poor service and product inconsistency. The overall sentiment is decidedly negative.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.4 | 25 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 25 | 2.7 | 3 |
| Nov 25 | 1.2 | 18 |
| Dec 25 | 1.3 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“I placed my order an hour before the desired delivery time, but the courier was 40 minutes late”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food & Beverages.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 1.4 out of 5 (poor) | 100 out of 100 | — | 25 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 51 |
Bottom line: Domino's is #5 of 5 on overall rating in this group.
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Quick answers to the questions people ask most.
Most Domino's locations are open from 10:30 AM to midnight Sunday through Thursday, and 10:30 AM to 1:00 AM on Friday and Saturday. Hours may vary by location, so it's best to check with your local store or use the store locator on their website.
Yes, Domino's offers both delivery and carryout options at most locations. You can place orders online, through their mobile app, or by calling your local store directly.
You can track your order through the Domino's website or mobile app using the Pizza Tracker feature. This shows you real-time updates on your order's progress from preparation to delivery.
Domino's typically accepts cash, credit cards, debit cards, and digital payment methods. Payment options may vary by location and whether you're ordering for delivery or carryout.
Yes, Domino's offers a gluten-free pizza crust option. However, they note that their kitchens are not gluten-free environments, so cross-contamination may occur during preparation.
Delivery areas and minimum order requirements vary by location based on distance and local policies. You can check if delivery is available to your address and view any minimum order requirements when placing an order online or by calling your local store.
You can find your nearest Domino's using the store locator on their website or mobile app by entering your address or ZIP code. The locator will show nearby locations with contact information and hours.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Many Domino's locations offer catering services for large orders and events. Contact your local store directly to inquire about catering options, advance ordering requirements, and availability in your area.
Domino's aims to ensure customer satisfaction with their orders. If you're not satisfied with your order, you should contact your local store or customer service to discuss resolution options, which may include remake or refund depending on the situation.
Yes, Domino's offers extensive customization options for their pizzas including different crusts, sauces, cheeses, and toppings. You can customize your order when placing it online, through the app, or by phone.
Yes, Domino's has a mobile app available for iOS and Android devices. The app allows you to place orders, track deliveries, save favorite orders, and access exclusive deals and promotions.
You can contact customer service by calling your local Domino's store directly, using the contact information on their website, or through their mobile app. Many locations also offer online chat support for customer inquiries.
Domino's Pizza
