Don's Footwear is a bespoke shoemaker that specializes in the design and production of elevator shoes, catering primarily to men seeking height-increasing footwear. The company’s online offerings feature a wide range of styles, including bespoke, semi-bespoke, made-to-order (MTO), and ready-to-wear (RTW) shoes. Each pair is meticulously handcrafted, ensuring a unique fit and quality that distinguishes Don's Footwear from standard elevator shoe options. Customers of Don's Footwear appreciate the combination of style and comfort provided by the company’s innovative midsole technology, which enhances both lift and ease of wear. The company's commitment to personalized service and craftsmanship makes it a preferred choice for individuals looking for fashionable solutions to increase their height while maintaining comfort and elegance.
Don's Footwear receives a mixed response from customers, with many expressing dissatisfaction. While some reviewers praise the quality and comfort of the shoes, noting that they are stunning and well-designed, a significant number of complaints highlight poor product quality and customer service issues.
Several consumers report receiving shoes that differ from what they ordered, along with long wait times for delivery, even when paying for expedited shipping. Additionally, customers mention feeling mistreated by the owner, which exacerbates their negative experiences. Despite a few positive testimonials about the shoes and helpful customer interactions, the overwhelming sentiment leans towards disappointment. Overall, Don's Footwear struggles to meet customer expectations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.5 | 13 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Mar 24 | 1.0 | 1 |
| Apr 24 | 4.0 | 1 |
| May 24 | 1.0 | 1 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 13 most recent reviews.
“I bought a pair of shoes from this website (size 41 EUR selected in the order)”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 2.5 out of 5 (poor) | 100 out of 100 | — | 13 |
| 1.3 out of 5 (poor) | 100 out of 100 | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | +12% | 368 |
Bottom line: Don's Footwear is #4 of 5 on overall rating in this group.
13 reviews of Don's Footwear. Filter by what matters to you.
Over a year ago
I bought a pair of shoes from this website (size 41 EUR selected in the order). After a few weeks, I received an email saying that I had to pay taxes for a package coming from Thailand (around 40 euro... See more
Over a year ago
Absolutely fantastic! I got a pair of high ankle shoes they are stunning and extremely comfortable the detail, stitching and design are all worthy of praise and I should add customer service is outsta... See more
Over a year ago
I bought a pair from their website in May 2024. I will highly discourage anyone trying to purchase shoes from them for two critical reasons: 1) FRAUD RISK WITH YOUR CREDIT CARD INFO: The very next day... See more
Quick answers to the questions people ask most.
Don's Footwear has received a mix of reviews, with a significant number of customers sharing both positive and negative experiences. While some customers praise the comfort and quality of the shoes, others have raised concerns about customer service and product accuracy.
Some reviews suggest issues with order fulfillment and customer service, leading to safety concerns. However, verified reviews also highlight satisfactory purchases, indicating that experiences can vary widely.
Don's Footwear specializes in a variety of shoes, including high ankle shoes and cowboy boots, with options for lift features. Customers have mentioned specific styles and the quality of craftsmanship in their reviews.
While specific payment methods are not detailed in reviews, typical online retailers usually accept major credit cards and possibly PayPal. Customers are encouraged to check the website for the latest payment options.
Reviews indicate that customers have faced challenges with returns and refunds, including issues with receiving the wrong color or size. It's advisable to contact customer support directly for their specific return policies.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 38% of recent reviews are 4–5★ and 62% are 1–2★.
I bought a pair of shoes from this website (size 41 EUR selected in the order). After a few weeks, I received an email saying that I had to pay taxes for a package coming from Thailand (around 40 euros). Finally, a week later, I received the shoes. The size was 35, which was too small even for my little sister. I tried contacting the seller via email and WhatsApp, but I never received a reply. The shoes are also of poor quality and not worth the price at all. What a scam!
Absolutely fantastic! I got a pair of high ankle shoes they are stunning and extremely comfortable the detail, stitching and design are all worthy of praise and I should add customer service is outstanding! brilliant company so get your lids out if you want a pair of handmade bespoke shoes
I bought a pair from their website in May 2024. I will highly discourage anyone trying to purchase shoes from them for two critical reasons: 1) FRAUD RISK WITH YOUR CREDIT CARD INFO: The very next day after I purchased the shoes, my bank reached out about two transactions they flagged as potentially fraud. They totaled over $1K and were for hotels somewhere in Asia. I have never been to those countries and the funny part is I had not used that credit card (I used to buy the shoes) for over a year. Now talk about a coincidence :-) 2) VERY POOR QUALITY: The shoes were very poorly made, very artisanal with a very poor finish. It is super easy to see/tell that they were super cheap shoes just by looking at them. I don’t know what type of material it is made of, but it’s definitely not real leather. The stitchings are not aligned and if you look at the inside of the shoes, you will get really mad. Handmade shoes are only good if made by professionals, who are very attentive to details, not artisans. I have NOT worn the shoes to go anywhere and will put them in a goodwill donation box. I don’t even want to deal with them to discuss a return due to the fraud issue. I ended up closing that cc and requested a new cc from the bank. Apparently I wasn’t the first one they tried to scam, from what the fraud agent told me, they were already on the bank’s suspicious list, reason why they reached out immediately after seeing those two suspicious hotel transactions. All banks are not as diligent as my bank, many banks will let those transactions go through and if you are not too attentive you will be out of a lot of money really quick.
I ordered a pair of Cowboy boots from Dons footwear, I had never tried elevator shoes before so I was curious to give him a shot (2.5 inch heel). PROS = they do increase height CONS = hard to walk in ( at least the cowboy boots I got) & you can tell that they are elevator shoes. I’m average height (5’9) & I’d rather wear a regular boot. Don is fast at responding & he knows how to make shoes , I know it can be hard to run a small business (especially a shoe business due to sizing, returns ) & im not going to be criticizing him. I ended up sending them back & getting a refund & came to the conclusion that if you are really short it can’t hurt to try them out (just wear long jeans to cover heel) , but if you’re average height or a little below , you’re probably just better off just getting a pair of regular shoes with a large heel (1.5 inch to 2 inch).
You will be treated by the owner Allan (Don) like a 2nd class citizen. I am deployed and ordered a pair of shoes, which i am still waiting to receive 4 months later. I was told it was my fault because i provided an APO address and he has issues shipping to military bases but my funds were taken completely and never refunded. Further Allan sent me receipt attempting to confirm that he actually shipped the shoes, however, the receipt was in a language i could not read and no tracking number to confirm status. Again i was told it was my responsibility to check with the military post office, even though did not have a tracking number or anything. This Allan guy is extremely disrespectful, if anything goes wrong with your order good luck getting any help from him. I wish i had more places i could spread this review of just how bad this experience was, please avoid!
Horrible experience with this business. Bought a very expensive pair of shoes which had to be custom made - over $1,000.00. Turned out to be a bit too big in the sizing but even worse, the boot opening was way too wide. Kept slipping out at the heel. I offered to send it back at my cost for repairs and they refused. Went to local cobbler who laughed at it - said it was a poor construction!
Shoes received were a different color than advertised. I contacted the seller and they refused to replace or refund.
the worst experience I ever had , one month to get the shoes , the size was not the right one , and when I asked why ; no answer back , I would advice anyone to avoid that store.
The shoes came in about 1 month, even if i paid the extra for fast shipping. The quality is low, and a 3.1 inch lift (8cm) only gives 5 cm (2 inch). Don't buy from them, you are better buying normal shoes with thick soles.
I ordered 2 3 inch lift boots so far yes they take 1-2 months to arrive but my first pair lasted me almost 2 years the build quality is very good I will keep buying from them -Alfonso Valdez
Before I went and ordered my shoes from Don, I took the time to talk with him about what would work best for my feet. With his help and experience, I got myself some great comfortable pairs of bespoke shoes. Cheers!
Allan (Don) was very friendly when taking the order and offered to not charge for vegan (as materials are cheaper this is perhaps not surprising)- and sent pictures of a couple of stages during making. He then sent the wrong shoes- anyone can make a mistake. He asked me to send on the wrong shoes to the intended recipient (which took up a lot my time) but offered a discount on next purchase rather than covering the postage. He did eventually send the right shoes (which are agony to wear- see below) after taking along time to reply to emails (I hade to email twice, he was very quick when taking the order) but using a different courier who charged customs tax of about £35. Allan refused to refund this as a) he can't make paypal payments or have a UK bank account to do transfer so would offer discount on next purchase- he eventually realised he could do a bank transfer as refunded some of the owed postage and tax b) doesn't pay for destination local tax- even though postage was meant to be included and the first pair of wrong shoes arrived without customs tax because he says he used a different courier who includes it in the postage charge c) he was impertinent enough to say that to pay the tax would be like paying me to wear the shoes d) said it wasn't his fault but brexit- although sent and arrived before the end of 2020 so we hadn't left the EU yet e) it would be like me walking into his shop in Thailand and walking out without paying for them. He eventually sent half the owed money including the postage I paid sending the wrong shoes on. He did say a bad review might ruin his business which I expect he's worked very hard to build, so I thought long and hard and exchanged many emails before deciding to write this review- maybe it's not his responsibility to pay custom tax? But it seems to me that I had to pay it because of a mistake he made- I'll let the reader be the judge. More problematic is that the shoes are agony- I've followed his advice of stretching the material with a spoon or knife and am now trying a wooden shoe stretcher- not sure yet how it will turn out- they were very expensive so I'm determined to make them wearable-
Don's Footwear is a bespoke shoemaker that specializes in the design and production of elevator shoes, catering primarily to men seeking height-increasing footwear. The company’s online offerings feature a wide range of styles, including bespoke, semi-bespoke, made-to-order (MTO), and ready-to-wear (RTW) shoes. Each pair is meticulously handcrafted, ensuring a unique fit and quality that distinguishes Don's Footwear from standard elevator shoe options. Customers of Don's Footwear appreciate the combination of style and comfort provided by the company’s innovative midsole technology, which enhances both lift and ease of wear. The company's commitment to personalized service and craftsmanship makes it a preferred choice for individuals looking for fashionable solutions to increase their height while maintaining comfort and elegance.
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