Arrived quickly and very well packaged.
Arrived quickly and very well packaged.

Drone Safe Store is a leading UK retailer specializing in DJI drones and accessories. As an official DJI dealer, the company offers a wide range of products, including popular models such as the DJI Mini 5 Pro and DJI Mavic 3 Thermal, catering to both recreational and professional drone enthusiasts. Established in 2015, Drone Safe Store has built a reputation for quality and exceptional customer support, boasting thousands of positive reviews from satisfied customers. The company provides services that include free one-hour telephone consultations to assist customers in maximizing their product experience. Additionally, Drone Safe Store offers features such as free next-day delivery, 14-day easy returns, and a price match promise. With a focus on delivering high-quality electronics and technology solutions, Drone Safe Store serves a diverse clientele, from hobbyists to professionals in need of reliable drone technology.
Consumers consistently praise Drone Safe Store for its exceptional service and fast delivery. Many reviewers highlight the knowledgeable and helpful staff, noting their ability to assist with specific needs, such as calibrating drones or providing expert advice on products.
The store's commitment to quick dispatch is frequently mentioned, with several customers reporting next-day delivery on their orders. Reviewers express satisfaction with the wide range of products available, including high-quality drones and accessories, often at competitive prices. Overall, the positive feedback reflects a strong customer experience, with many stating they would recommend the store to others. With no significant complaints noted, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 31 |
| Aug 25 | 4.9 | 28 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Amazing Store, great after sales service, helpful and knowledgeable team”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.2 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Drone Safe Store is #1 of 5 on overall rating in this group.
60 reviews of Drone Safe Store. Filter by what matters to you.
Arrived quickly and very well packaged.
Bought from drone safe store on a number of occasions and every time it has been an easy and pleasant experience always packaged well and received next day if ordered before a certain time
Fast delivery great quality
Phoned them twice very good on the phone
Quick answers to the questions people ask most.
We offer a wide range of drones and accessories, including models from popular brands like DJI. For a complete list of products, please visit our website.
Our return policy allows for returns within a specified period if the items are in their original condition. For detailed information, please check our website or contact our customer service.
Yes, we have a knowledgeable team that offers after-sales support to assist with any issues or questions you may have. Feel free to reach out to us for assistance.
We offer various shipping options, including next-day delivery for many products. For specific shipping details and delivery times, please refer to our website.
We frequently run promotions and discounts on selected products. For the latest offers, please visit our website or subscribe to our newsletter.
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Great service yet again fantastic delivery service communication first class will shop here again
Awesome customer service. Great next day delivery
Having purchased products from both the Drone Safe Store and DJI's direct stores, I now only purchase through Drone Safe Store. As well as being a direct reseller for DJI anyway, their staff really do know their stuff. I've also learnt a lot from their YouTube channel. I purchased an Air 3S, after buying a Mini 4 Pro from them last year. Very satisfied.
What great service and price, ordered on Saturday afternoon so wasn’t expecting delivery until Tuesday, over the moon it turned up on Monday , brilliant service , great company and service second to none, you don’t need to go anywhere else for your DJI gear, Drone safe store is all you need
Very Helpful to deal with answered my questions quick easy and no fuss every order i have made with them arrived within 24hrs
My son, 11, has been saving hard for over a year to buy the Avata 2. It's been a hard slog! We decided to visit Drone Safe a few times to check out the drones and see them in action. Staff were always friendly, informative, and supportive, making recommendations and suggestions along the way. Today was the big day. He counted up his cash, and off we went. When we arrived, son was VERY excited to see Mark standing on the doorway. I introduced my son and explained that he'd been saving hard. Mark and his team were incredible. He spent time explaining how the drone worked and gave my son time to practise with it. He gave him wise advice and was very generous with his time and engagement with an emerging enthusiast. He took my son seriously, which is a rare thing. My son has walked away with his new drone and feeling like he's met a super star 🌟 🤩 Thank you, Mark and team, for treating my son like a fellow drone expert!
Bought a NEO Fly More Combo which apparently was an ‘open box’. Doesn’t look it to me but I’m more than happy to accept the generous discount. Delivered two days later and it’s brilliant. Thank you guys. Only sad that the theft of my Avatar 2 caused this purchase but actually I think I should have got the NEO in the first place!
Excellent company knowledgeable very good to deal with
I’ve bought a few things from the Drone Safe Store over several years. I’ve always found them to be very Compton pricing and they add a small add on like in my most recent purchase a micro SD Card. The item was well packaged and delivered promptly through DPD. Once again a great purchase with fast delivery thanks again to the Team at Drone Safe Store!
Looking for advice, confirmation and a friendly chat regarding the purchase of a Mini 4K and received all 3. Very helpful and knowledgeable with the genuine offer of help (if needed) to help set up Care Refresh, bonding with Controler or any other issues. Thanks once again. I’ll be back. 👍
Drone Safe Store is a leading UK retailer specializing in DJI drones and accessories. As an official DJI dealer, the company offers a wide range of products, including popular models such as the DJI Mini 5 Pro and DJI Mavic 3 Thermal, catering to both recreational and professional drone enthusiasts. Established in 2015, Drone Safe Store has built a reputation for quality and exceptional customer support, boasting thousands of positive reviews from satisfied customers. The company provides services that include free one-hour telephone consultations to assist customers in maximizing their product experience. Additionally, Drone Safe Store offers features such as free next-day delivery, 14-day easy returns, and a price match promise. With a focus on delivering high-quality electronics and technology solutions, Drone Safe Store serves a diverse clientele, from hobbyists to professionals in need of reliable drone technology.
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