EatStreet is an online food delivery service that connects customers with local restaurants and eateries. By providing a user-friendly platform, EatStreet allows consumers to browse menus, place orders, and enjoy a variety of cuisines delivered directly to their homes or workplaces. The platform aims to simplify the food ordering process, offering options for delivery, takeout, and catering. The company's target market includes individuals and families seeking convenient meal solutions, as well as local restaurants looking to expand their reach and customer base. With a focus on enhancing the dining experience, EatStreet leverages technology to ensure that users have access to a diverse selection of food options, timely delivery, and reliable service. Visit eatstreet.com to learn more about their offerings.
EatStreet receives mixed reviews from customers, reflecting both positive and negative experiences. Many consumers appreciate the quality of food and the promptness of delivery, often highlighting the great service they receive from drivers.
However, a significant number of reviewers express frustration with order accuracy and customer service. Common complaints include receiving incorrect items, long wait times, and unresponsive support when issues arise. Instances of food being delivered to the wrong address or not at all are frequently mentioned, leading to dissatisfaction. Additionally, some customers report unexpected fees that were not clearly communicated. Overall, while there are positive aspects to EatStreet's service, the recurring issues with order fulfillment and customer support leave many feeling disappointed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 1.0 | 1 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Communication kept through out the entire delivery process”
“They have large fees but fill in customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.6 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 3.1 out of 5 (fair) | 2.8 out of 5 (fair) | — | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: EatStreet is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.1).
500 reviews of EatStreet. Filter by what matters to you.
I think eatstreet should go the way doordash does with sending pictures once the food has been dropped off and being able to rate the driver in the app. The drivers i’ve been getting are so careless and i’ve had just ha dead experiences with drivers and i wasn’t able to ever review them on it. kinda sucks.
I was charged for my order but it didn’t go through to the restaurant!!!
Food was great! Delivery was fast. Baan Thai food is delicious as always. The delivery person did a great job and was speedy.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 37% are 1–2★.
It's always easy to order and have a wide selection to choose from. Delivery drivers have always delivered within the expected time frame, and food is in good condition when it arrives. My only complaint is that the automated text messages don't align with the actual food prep and delivery, for example, I'll receive the text that my food is out for delivery but it will have already been delivered several minutes ago (up to 15 minutes).
Worst service EVER! Yesterday, I decided to order subway through eatstreet, funny thing is, I never received my order! I go to check my account, and they charged me and an extra $5 for a tip! WHEN I NEVER RECIEVED ANY FOOD!!! Luckily, my bank is helping me sort of this issue but I will NEVER order through this service again.
It's been a while, so I don't remember details, but I do remember a blazingly fast and pleasant delivery experience.
Use them frequently and have never had a problem. Have always received food in a timely manner and generally it is hot or warm (have never had to rewarm food). Would like to know how delivery drivers are compensated as I feel obligated to tip them after having tipped the restaurant. This gets to be expensive.
Service is good except for when they mess up your food or forget it and the only thing they do is offer three dollars off your next order which is nice don’t get me wrong but when I order I order for my kids and babysitter. Needs to be something where they can go back and get the right product. Also, when there are multiple orders I notice my food is soggy and tossed around from it being in a seat.
EatStreet is an online food delivery service that connects customers with local restaurants and eateries. By providing a user-friendly platform, EatStreet allows consumers to browse menus, place orders, and enjoy a variety of cuisines delivered directly to their homes or workplaces. The platform aims to simplify the food ordering process, offering options for delivery, takeout, and catering. The company's target market includes individuals and families seeking convenient meal solutions, as well as local restaurants looking to expand their reach and customer base. With a focus on enhancing the dining experience, EatStreet leverages technology to ensure that users have access to a diverse selection of food options, timely delivery, and reliable service. Visit eatstreet.com to learn more about their offerings.
This profile hasn't been claimed by the business owner.
