2 stars just because of my agent…
2 stars just because of my agent Bailley not happy with the company

eCapital Freight Factoring is a specialty finance lender that provides flexible working capital solutions tailored to the needs of small and medium-sized businesses. The company focuses on delivering fast and efficient access to funding, enabling clients to manage cash flow, invest in growth opportunities, and navigate changing market conditions. With a capacity to fund facilities ranging from $5 million to $250 million, eCapital serves a diverse clientele across North America and the U.K., offering customizable financial solutions that adapt to various business requirements. The company leverages cutting-edge technology and industry insights to streamline the financing process, reducing friction and expediting approvals. By positioning itself as a strategic partner, eCapital aims to empower businesses to thrive in competitive environments, ensuring they have the necessary capital to move forward effectively.
eCapital Freight Factoring receives a mix of feedback from its customers, with many praising the service and support provided by representatives like Johnny McSorley and Alex Sanchez. Reviewers highlight the great experiences they have had, noting the knowledgeable and patient assistance during the onboarding process.
However, there are significant complaints regarding the company's management and communication, with several customers expressing frustration over unresponsive staff and issues with payments. Some users report feeling scammed or mismanaged, particularly concerning contract terms and the handling of invoices. While many appreciate the quality of service, the negative experiences regarding management and operational issues cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | -1.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.3 | 12 |
| Sep 24 | 3.1 | 9 |
| Oct 24 | 4.1 | 15 |
| Nov 24 | 2.7 | 13 |
| Dec 24 | 2.3 | 8 |
| Jan 25 | 3.0 | 8 |
| Feb 25 | 4.7 | 115 |
| Mar 25 | 4.1 | 34 |
| Apr 25 | 4.1 | 9 |
| May 25 | 2.7 | 7 |
| Jun 25 | 3.4 | 5 |
| Jul 25 | 4.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“eCapital always provides 5 star service and will go out of their way to help move your operation forward”
“Im not sure when they got over taken by people from a third world country but they have just gotten worse, they think...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 1.7 out of 5 (poor) | 3.6 out of 5 (good) | +39% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 1.8 out of 5 (poor) | 1.5 out of 5 (poor) | −19% | 618 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 27 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 |
Bottom line: eCapital Freight Factoring is #4 of 5 on overall rating in this group. On value, Oodle Car Finance scores higher (3.5 vs 1.7).
1,000 reviews of eCapital Freight Factoring. Filter by what matters to you.
2 stars just because of my agent Bailley not happy with the company
John Solis is my representative at Ecapital. He has been nothing but supportive in all of my questions and concerns regarding factoring my freight. If you’re considering factoring your freight I would strongly consider going with John Solis at Ecapital!
I've had a great experience with e capital they have very friendly people and helpful also John solis is a great person always answers phone when called anytime will reach back even after hours too respond to any questions you might have
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Haven't been with ECAPITAL long. But so far things are good.
Had an issue in regards to acct fees and Jorge, the rep that handled my acct got back to me as soon as he was able to and rectified the problem and was able to resolve any issues or concerns. He alone is the reason I decided to continue my relationship with eCapital because of his consistent help from the start with setting up my acct to getting fuel cards, he’s been nothing but professional and supportive.
excellent staff excellent service no delay for payment
Jonathan Comacho and team are wonderful! The process is simple and I get my money fast. They are always there to help me!
Jonathan Camacho is hands-down, the ultimate professional, when it comes to his wealth of information and knowledge of factoring! I have been a driver for 15 years, but I just recently started my business as an owner operator four months ago. He has guided me step-by-step in the process and made it very simple for me to understand. I cannot say enough about him and everyone I have spoken with at ECapital! Once I started factoring loads; it is a swift turnaround to get my money, and keep me rolling! Keep up the good work, and I look forward to many more years of working together!
It’s a great experience I spoke with Angelica Montez she was very friendly and so professional very nice lady I put 💯 star’s to her
Hi I'm Michael Hardy with second chance transportation have a problem with them saying they can't buy the bills because the company I'm factory have not paid them but do paid their bill late are telling me they can't buy or factory anymore of their bills now I have bills I have to bill the company myself and tried to end my business with them they are saying 750.00 dollars for cancelation fee and 2500.00 dollars fee to end the contract so as I will fight them to end this I will not send any bills to them cause how can they make me the middle between them called E Capital and got help so for me to any one BECAREFUL OF THIS COMPANY E CAPITAL BEWARE
It’s being great for me because John Solis it’s being a great help educating me on every step he has walked me through everything I need it to know I really recommend ecapital a100% great service with the factoring I have been getting pay the same day . Thank you so much for the great help and service to make the trucking experience so easy. 🙏🏽
Very Good Experience Within 2 days of work
Jonh Solís He has made my trucking experience really great and easy he’s helping me with the factoring witch is a great service from them . Jonh have walked me through everything with the factoring he’s always answers my calls when I need him he’s a great person to work with I really recommend him a lot he makes everything so easy to understand and explained everything I need it to know. Thank you so much 🙏🏽
Prompt service
Easy to navigate and super quick transactions. Thank you for making this so easy for our company, we appreciate you!
Ecapital has been very supportive and helpful in growing my Business! Every one I talk with is very knowledgeable and patient in helping get the information needed to improve my Business! Thank you!
I worked with John Solis and he was extremely helpful in making my experience easy to understand and very quick to complete. John and eCapital got me set up with a commercial line of credit and fuel discount cards in addition to reasonable factoring terms. I would highly recommend using eCapital and taking advantage of all the opportunities they offer.
Would not recommend this company. Still haven’t gotten paid from my first invoice I submitted almost two weeks ago. First they claimed I had a UCC filing against my company but it was eCapital who filed it. They deduct Quickpay fees even though it’s way past the 3 day factoring I was told and still haven’t gotten any money. & they deduct fuel out of account reserves but will not transfer it to my bank, which they will charge you another fee once/if you are finally able to.
eCapital Freight Factoring is a specialty finance lender that provides flexible working capital solutions tailored to the needs of small and medium-sized businesses. The company focuses on delivering fast and efficient access to funding, enabling clients to manage cash flow, invest in growth opportunities, and navigate changing market conditions. With a capacity to fund facilities ranging from $5 million to $250 million, eCapital serves a diverse clientele across North America and the U.K., offering customizable financial solutions that adapt to various business requirements. The company leverages cutting-edge technology and industry insights to streamline the financing process, reducing friction and expediting approvals. By positioning itself as a strategic partner, eCapital aims to empower businesses to thrive in competitive environments, ensuring they have the necessary capital to move forward effectively.
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