Hit or miss customer service
Had an issue with a defective product and it took multiple emails to get a response. Once they did respond, they handled it well and sent a replacement quickly. Just wish the initial communication was better.
Elitefts is a company that specializes in strength training and powerlifting equipment, education, and services. The business provides training gear, educational resources, and coaching services primarily targeted toward serious athletes, powerlifters, and strength training enthusiasts. They offer a combination of physical products and knowledge-based services to support individuals and organizations in strength and conditioning programs.
Consumers generally appreciate Elitefts for its high-quality training products, particularly in the powerlifting niche, with many noting the exceptional durability of items like bands and chains. Reviewers highlight the knowledgeable staff who provide valuable guidance on product selection, enhancing the shopping experience.
However, some customers express concerns about the pricing, describing the products as overpriced compared to similar alternatives available elsewhere. While the quality is often praised, a few reviews mention issues with product descriptions and website navigation, which can complicate the purchasing process. Additionally, there are mixed feelings about customer service responsiveness, with some reporting delays in communication.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 43 | |
| 2.4 out of 5 (poor) | 100 out of 100 | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 25 |
12 reviews of Elitefts. Filter by what matters to you.
Had an issue with a defective product and it took multiple emails to get a response. Once they did respond, they handled it well and sent a replacement quickly. Just wish the initial communication was better.
The equipment quality is solid but their website can be frustrating to navigate. Product descriptions are sometimes unclear and the search function doesn't work great. Still ordered multiple items though.
Some products arrived exactly as described and work great, but one item had quality issues and needed to be returned. The return process was straightforward at least. Would shop here again but more carefully.
Quick answers to the questions people ask most.
EliteFTS specializes in strength and conditioning equipment, educational resources, and training programs for athletes and fitness professionals. They offer powerlifting and strongman equipment, custom gym setups, coaching services, and comprehensive training materials.
EliteFTS customer service is typically available Monday through Friday from 8:00 AM to 5:00 PM EST. Their online store is available 24/7 for browsing and placing orders.
You can reach EliteFTS customer service by phone at their main number, through email via their website contact form, or by live chat during business hours. They also maintain active social media channels for customer support.
Yes, EliteFTS ships to many international destinations, though shipping costs and delivery times vary by location. Some products may have shipping restrictions due to size or weight limitations.
EliteFTS typically offers a 30-day return policy on most products in new, unused condition with original packaging. Custom or personalized items may have different return restrictions, and customers are responsible for return shipping costs.
Yes, EliteFTS provides various educational resources including seminars, workshops, and training courses for strength coaches and athletes. They offer both in-person and online learning opportunities covering topics like powerlifting, conjugate method training, and sports performance.
Yes, EliteFTS offers consultation services for complete gym design and equipment selection. Their team can help plan layouts, recommend equipment packages, and provide guidance for both commercial and home gym setups.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
EliteFTS accepts major credit cards, PayPal, and often provides financing options for larger equipment purchases. They may also accept purchase orders from qualified commercial customers and educational institutions.
Yes, EliteFTS equipment typically comes with manufacturer warranties that vary by product and brand. Warranty terms range from one year to lifetime coverage depending on the specific item and manufacturer.
Standard shipping within the United States usually takes 3-7 business days for in-stock items. Larger equipment or custom orders may require additional processing time and freight shipping, which can take 1-3 weeks depending on the destination.
Elitefts is a company that specializes in strength training and powerlifting equipment, education, and services. The business provides training gear, educational resources, and coaching services primarily targeted toward serious athletes, powerlifters, and strength training enthusiasts. They offer a combination of physical products and knowledge-based services to support individuals and organizations in strength and conditioning programs.