Embassy Gas is a professional service provider specializing in boiler repairs, servicing, and installation throughout Alton, Hampshire, and the surrounding areas. The company caters to residential and commercial customers, offering tailored solutions in the gas, electrical, and central heating sectors. Embassy Gas is committed to delivering high-quality services, ensuring that its team of registered Gas Safe engineers addresses a range of issues, from routine maintenance to emergency breakdowns. In addition to standard boiler services, Embassy Gas provides affordable boiler cover plans designed to meet various budgets, enhancing customer peace of mind. Their online quote tool allows users to obtain quotes quickly, while the option to book jobs and request callbacks ensures convenience for clients. With a strong focus on customer satisfaction, Embassy Gas maintains a positive reputation, reflected in their excellent ratings on independent review platforms.
Embassy Gas consistently receives high praise from customers, with many highlighting the excellent service provided by their engineers, particularly Craig and Karl. Reviewers frequently mention the professionalism, friendliness, and efficiency of the staff, noting that they explain processes clearly without using unnecessary jargon.
The promptness in scheduling appointments, even on the same day for urgent issues, is also a common positive theme. Customers appreciate the thoroughness of the work, whether it’s for annual boiler servicing or new installations, often describing their experiences as first-class. While the reviews are overwhelmingly positive, a few mention general satisfaction without specific details, indicating a good experience overall. With an impressive average rating of 5.0, Embassy Gas is highly recommended by its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 195 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2024.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 195 most recent reviews.
“Craig from Embassy Gas has always provided an excellent service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HVAC Services.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 195 |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | — | 1,129 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 192 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 103 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 22 |
Bottom line: Embassy Gas is #3 of 5 on overall rating in this group.
195 reviews of Embassy Gas. Filter by what matters to you.
Over a year ago
Fantastic! Craig was brilliant and I 100% recommend him. Fitted a new boiler and replacement flue. Clean, quick and a pleasure to deal with.
Over a year ago
Craig from Embassy Gas has always provided an excellent service. Work provided was our annual boiler service and fitting of a new kitchen mixer tap. Very professional and helpful with good advice. I w... See more
Over a year ago
We always find Craig a great guy to deal with, friendly and efficient and always explains things without unnecessary techno-jargon. Highly recommended.
Quick answers to the questions people ask most.
Embassy Gas typically provides fuel services including gasoline and diesel for vehicles. Many gas stations also offer convenience store items, automotive supplies, and basic car maintenance services. Contact the station directly to confirm specific services available at your location.
Operating hours vary by location and may differ for fuel pumps versus convenience store services. Some locations may offer 24-hour fuel access while store hours might be more limited. Check with your local Embassy Gas station for their specific operating schedule.
Contact information varies by individual station location. You can typically find phone numbers and addresses through online directories or by visiting the station directly. For corporate inquiries, look for contact details on official company materials or signage.
Most gas stations accept major credit cards and debit cards for fuel and store purchases. Payment options may include cash, credit cards, and sometimes mobile payment apps. Confirm accepted payment methods with your specific location.
Many gas stations provide restroom facilities for customers, though availability can vary by location. Some locations may have restrooms accessible 24/7 while others might only be available during store hours. Check with the specific station for their restroom policy.
Loyalty program availability depends on the specific Embassy Gas location and ownership. Some independent stations may offer their own rewards programs or participate in third-party loyalty systems. Ask at your local station about any available customer rewards programs.
Gift card availability varies by location and the specific services offered at each station. Some locations may sell their own gift cards or third-party gift cards. Contact your local Embassy Gas station to inquire about gift card options.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Fantastic! Craig was brilliant and I 100% recommend him. Fitted a new boiler and replacement flue. Clean, quick and a pleasure to deal with.
Craig from Embassy Gas has always provided an excellent service. Work provided was our annual boiler service and fitting of a new kitchen mixer tap. Very professional and helpful with good advice. I would definitely recommend this company.
We always find Craig a great guy to deal with, friendly and efficient and always explains things without unnecessary techno-jargon. Highly recommended.
Called Craig at Embassy Gas as we had no heating and got an appointment the same day. Craig couldn’t make it but sent Karl who was amazing. Told us what the problem was and fixed it immediately. Great service, really friendly and very knowledgeable. Won’t go anywhere else!
Following two first class yearly boiler services, I asked Craig to install a brand new boiler at another property for me. He and Karl completed this exactly when they said they would with great communication at all times, this included a day of preparation two months prior in order to get the old boiler working over Christmas. They also removed all the old tanks from the loft. Extra touch was replacing two bricks to fill a hole left by the old boiler, this meant them taking a trip to the local builders to get a match. First class service and will use them for many years
Craig arrived on time. He was very professional answered all my questions. He was very helpful. I certainly recommend embassy gas.
Excellent service from Embassy gas, from my home care insurance company they assigned embassy gas to do boiler serviced ,it was easy to book ,boiler engineer was professional and friendly, keep me updated on the day of appointment...Great service thanks
Engineer (Craig) was prompt, courteous and efficient. Had good knowledge of boiler workings. Knew exactly what he was doing!
Craig attended our property to carry out an annual boiler service. Very polite, tidy and knowledgeable and respectful of our property. Would definitely recommend this Company.
Prompt notifications, friendly staff and good service make the experience very satisfactory
Very polite, efficient engineer, who seems to have sorted out a couple of long standing issues.
Arrived on time completed work and explained process and very pleasent
Garry, the gas engineer arrived at the time arranged and explained what he was going to do (annual service). He was informative and carried out the service with the minimum of disruption. Overall the service provided was excellent and I would recommend Embassy Gas.
Engineer was very polite, good customer service. Gave me information re; my boiler and pipes
The young man that came to our house was Craig, so helpful and and answered all our questions , we give him 100 per cent
I was kept fully informed throughout via text messages about the arrival of the engineer - who was on time. He (Craig) was friendly, clearly well-experienced for a young fellow and explained what he was doing and why. Both during and at the end of his visit he advised what the future could bring (the boiler - like me - is no longer young) and what actions/options would/could be advisable/ appropriate.
Most gas stations offer regular unleaded, mid-grade, and premium gasoline options. Diesel fuel is commonly available for trucks and diesel vehicles. Specific fuel grades and availability may vary by location.
ATM availability depends on the individual station location and size. Many gas stations do provide ATM services for customer convenience. Check with your specific Embassy Gas location to confirm if they have an ATM available.
Many gas stations offer air pumps for tire inflation, though availability and whether there's a fee can vary by location. Some stations provide free air while others may charge a small fee. Check with your local station about their air pump services.
Electric vehicle charging availability varies significantly by location and is not standard at all gas stations. Some locations may have added EV charging as an additional service. Contact your local Embassy Gas station to inquire about electric vehicle charging options.
Return policies for convenience store items vary by location and are typically determined by individual station management. Policies may differ for different types of products such as food items versus automotive supplies. Ask about the return policy at the time of purchase or contact the specific location directly.
Embassy Gas is a professional service provider specializing in boiler repairs, servicing, and installation throughout Alton, Hampshire, and the surrounding areas. The company caters to residential and commercial customers, offering tailored solutions in the gas, electrical, and central heating sectors. Embassy Gas is committed to delivering high-quality services, ensuring that its team of registered Gas Safe engineers addresses a range of issues, from routine maintenance to emergency breakdowns. In addition to standard boiler services, Embassy Gas provides affordable boiler cover plans designed to meet various budgets, enhancing customer peace of mind. Their online quote tool allows users to obtain quotes quickly, while the option to book jobs and request callbacks ensures convenience for clients. With a strong focus on customer satisfaction, Embassy Gas maintains a positive reputation, reflected in their excellent ratings on independent review platforms.
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