The service carried out by Greg was…
The service carried out by Greg was efficient and he communicated well and in a polite fashion. We would use him again if the need arose.

Embassy Gas is a professional service provider specializing in boiler repairs, servicing, and installation throughout Alton, Hampshire, and the surrounding areas. The company caters to residential and commercial customers, offering tailored solutions in the gas, electrical, and central heating sectors. Embassy Gas is committed to delivering high-quality services, ensuring that its team of registered Gas Safe engineers addresses a range of issues, from routine maintenance to emergency breakdowns. In addition to standard boiler services, Embassy Gas provides affordable boiler cover plans designed to meet various budgets, enhancing customer peace of mind. Their online quote tool allows users to obtain quotes quickly, while the option to book jobs and request callbacks ensures convenience for clients. With a strong focus on customer satisfaction, Embassy Gas maintains a positive reputation, reflected in their excellent ratings on independent review platforms.
Embassy Gas consistently receives high praise from customers, with many highlighting the excellent service provided by their engineers, particularly Craig and Karl. Reviewers frequently mention the professionalism, friendliness, and efficiency of the staff, noting that they explain processes clearly without using unnecessary jargon.
The promptness in scheduling appointments, even on the same day for urgent issues, is also a common positive theme. Customers appreciate the thoroughness of the work, whether it’s for annual boiler servicing or new installations, often describing their experiences as first-class. While the reviews are overwhelmingly positive, a few mention general satisfaction without specific details, indicating a good experience overall. With an impressive average rating of 5.0, Embassy Gas is highly recommended by its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 195 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2024.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 195 most recent reviews.
“Craig from Embassy Gas has always provided an excellent service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HVAC Services.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 195 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | — | 1,129 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 192 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 103 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 22 |
Bottom line: Embassy Gas is #3 of 5 on overall rating in this group.
195 reviews of Embassy Gas. Filter by what matters to you.
The service carried out by Greg was efficient and he communicated well and in a polite fashion. We would use him again if the need arose.
I was very impressed with the boiler service work. The technician was knowledgeable, courteous and thorough in his work, taking care to ensure no mess while servicing the boiler. He arrived promptly and I was kept informed of arrival times etc and received a summary of the work by email within a few minutes of his leaving. First class service.
Excellent service,nice polite man,prompt timing
Quick answers to the questions people ask most.
Embassy Gas typically provides fuel services including gasoline and diesel for vehicles. Many gas stations also offer convenience store items, automotive supplies, and basic car maintenance services. Contact the station directly to confirm specific services available at your location.
Operating hours vary by location and may differ for fuel pumps versus convenience store services. Some locations may offer 24-hour fuel access while store hours might be more limited. Check with your local Embassy Gas station for their specific operating schedule.
Contact information varies by individual station location. You can typically find phone numbers and addresses through online directories or by visiting the station directly. For corporate inquiries, look for contact details on official company materials or signage.
Most gas stations accept major credit cards and debit cards for fuel and store purchases. Payment options may include cash, credit cards, and sometimes mobile payment apps. Confirm accepted payment methods with your specific location.
Many gas stations provide restroom facilities for customers, though availability can vary by location. Some locations may have restrooms accessible 24/7 while others might only be available during store hours. Check with the specific station for their restroom policy.
Loyalty program availability depends on the specific Embassy Gas location and ownership. Some independent stations may offer their own rewards programs or participate in third-party loyalty systems. Ask at your local station about any available customer rewards programs.
Gift card availability varies by location and the specific services offered at each station. Some locations may sell their own gift cards or third-party gift cards. Contact your local Embassy Gas station to inquire about gift card options.
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Arrived on time, polite chap.
Service was excellent from initial contact to completion of our boiler service
Excellent service by a polite and efficient engineer
Very professional engineer. Explained all procedures thoroughly. Very efficient and organised.
Engineer arrived on time and carried out the job without any problem.
Easy to book. Well informed with reminders of booking and timeslot. Advised on the day when Engineer was on his way. Engineer was wearing a mask/ used social distancing guidelines. He was efficient and knowledgeable and explained everything well. I was very impressed
All good and many thanks. Prompt, polite and job well done.
This is the third time Craig has come to us. He is very efficient and knowledgable and will be coming back shortly to help regarding some other advice i asked him for.
On time, wore mask, polite, efficient and very helpful. Will be booking to have external pipe changed as soon as weather changes!!! Excellent service
Very efficiently handled with excellent communications throughout.
The service was professionally carried out by Craig. He called to let us know he was on his way and he described clearly what was involved in the service. He was very knowledgeable and was able to talk me through some issues I had with the boiler and how it worked. All in all I was very impressed with the service.
Most gas stations offer regular unleaded, mid-grade, and premium gasoline options. Diesel fuel is commonly available for trucks and diesel vehicles. Specific fuel grades and availability may vary by location.
ATM availability depends on the individual station location and size. Many gas stations do provide ATM services for customer convenience. Check with your specific Embassy Gas location to confirm if they have an ATM available.
Many gas stations offer air pumps for tire inflation, though availability and whether there's a fee can vary by location. Some stations provide free air while others may charge a small fee. Check with your local station about their air pump services.
Electric vehicle charging availability varies significantly by location and is not standard at all gas stations. Some locations may have added EV charging as an additional service. Contact your local Embassy Gas station to inquire about electric vehicle charging options.
Return policies for convenience store items vary by location and are typically determined by individual station management. Policies may differ for different types of products such as food items versus automotive supplies. Ask about the return policy at the time of purchase or contact the specific location directly.
Embassy Gas is a professional service provider specializing in boiler repairs, servicing, and installation throughout Alton, Hampshire, and the surrounding areas. The company caters to residential and commercial customers, offering tailored solutions in the gas, electrical, and central heating sectors. Embassy Gas is committed to delivering high-quality services, ensuring that its team of registered Gas Safe engineers addresses a range of issues, from routine maintenance to emergency breakdowns. In addition to standard boiler services, Embassy Gas provides affordable boiler cover plans designed to meet various budgets, enhancing customer peace of mind. Their online quote tool allows users to obtain quotes quickly, while the option to book jobs and request callbacks ensures convenience for clients. With a strong focus on customer satisfaction, Embassy Gas maintains a positive reputation, reflected in their excellent ratings on independent review platforms.
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