Esquire Jewelry is a business that specializes in jewelry-related services and products. The company likely offers services such as jewelry sales, repairs, custom design, appraisals, or other jewelry-related business solutions. As a business services provider in the jewelry industry, they may cater to both individual customers and other businesses requiring professional jewelry expertise.
Esquire Jewelry receives a generally positive reception from customers, highlighted by its impressive selection and skilled staff. Many reviewers praise the beautiful showroom and the variety of gifts available, noting that the staff is helpful and knowledgeable, particularly in custom design work.
For instance, one customer expressed delight in a custom pendant that exceeded expectations, while others appreciated the reliable jewelry cleaning service. However, some consumers report disappointing experiences with customer service, citing long wait times and a lack of attentive guidance during their visits. Additionally, a few reviews mention that while the craftsmanship is excellent, the prices can be on the higher side. Overall, Esquire Jewelry is recognized for its quality and selection, though improvements in customer service could enhance the shopping experience.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 1.3 out of 5 (poor) | 100 out of 100 | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | +12% | 368 |
12 reviews of Esquire Jewelry. Filter by what matters to you.
7 months ago
Have been bringing my jewelry here for cleaning and maintenance for years. They always do a thorough job and my pieces come back looking like new. The staff remembers me and my preferences, which I ap... See more
7 months ago
Found exactly what I was looking for here. Staff was knowledgeable and patient while I decided between several pieces.
7 months ago
The jewelry selection is impressive and the showroom is beautiful, but I felt a bit rushed during my visit. The salesperson seemed more interested in showing me expensive pieces rather than listening... See more
7 months ago
The craftsmanship is undeniably excellent, but prices are on the higher side compared to other local jewelers. I understand you pay for quality, but some pieces seemed overpriced for what they were.
Quick answers to the questions people ask most.
Esquire Jewelry provides comprehensive jewelry services including custom design, repairs, resizing, cleaning, and appraisals. We work with all types of jewelry including engagement rings, wedding bands, watches, and fine jewelry pieces. Our skilled craftsmen handle both modern and vintage jewelry with expert care.
Our store hours vary by location, but most Esquire Jewelry locations are open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM. We recommend calling your local store or checking our website for specific hours as they may vary during holidays.
Most standard repairs like ring sizing, chain repair, or stone tightening take 1-2 weeks to complete. More complex repairs or custom work may take 3-4 weeks depending on the scope of the project. We'll provide you with an estimated completion time when you drop off your piece.
Yes, we provide professional jewelry appraisals for insurance, estate, or resale purposes. Our certified appraisers use industry-standard methods and provide detailed written reports. Appraisal fees vary based on the complexity and number of pieces being evaluated.
We offer a 30-day return policy on most jewelry purchases with original receipt and in original condition. Custom-designed pieces and sized rings may have different return terms. We recommend discussing our return policy with your sales associate at the time of purchase.
Yes, we purchase gold, silver, platinum, diamonds, and estate jewelry pieces. Our experts will evaluate your items and provide fair market pricing based on current precious metal and gemstone values. We also offer trade-in credit toward new purchases.
You can reach us by phone at your local store number, visit us in person, or contact us through our website. Each location has dedicated phone lines and email addresses for customer service. Store locations and contact information are available on our website.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Have been bringing my jewelry here for cleaning and maintenance for years. They always do a thorough job and my pieces come back looking like new. The staff remembers me and my preferences, which I appreciate.
Found exactly what I was looking for here. Staff was knowledgeable and patient while I decided between several pieces.
The jewelry selection is impressive and the showroom is beautiful, but I felt a bit rushed during my visit. The salesperson seemed more interested in showing me expensive pieces rather than listening to what I actually wanted. Eventually found something I liked, but the experience could have been better.
The craftsmanship is undeniably excellent, but prices are on the higher side compared to other local jewelers. I understand you pay for quality, but some pieces seemed overpriced for what they were.
Worked with their team to design a custom engagement ring and couldn't be happier with the result. The process took about 6 weeks, which was longer than initially quoted, but the craftsmanship is exceptional. My fiancé absolutely loves it and gets compliments everywhere we go.
The showroom is gorgeous and well-organized, making it easy to browse different collections. However, I felt like I needed more guidance from staff who seemed busy with other customers. Eventually made a purchase but it took longer than expected.
Purchased a diamond necklace for our 25th anniversary. The staff helped me stay within budget while finding something truly special. My wife was thrilled with the piece and the presentation box was elegant. Will definitely return for future purchases.
Found our wedding bands here after visiting several other jewelers. The selection was great and they were able to resize both rings quickly. Very happy with our choice!
While the jewelry is beautiful, I was disappointed with the customer service experience. Had to wait 20 minutes past my appointment time and felt like the staff was condescending when I asked questions about different metals and settings.
Brought my grandfather's vintage watch here for repair and they did an amazing job restoring it. The work was meticulous and they kept me updated throughout the process. Pricing was fair for the quality of work performed.
Stopped in looking for a graduation gift and found a nice selection of reasonably priced items. Staff was helpful in gift wrapping and the recipient loved the piece.
Commissioned a custom pendant incorporating my grandmother's old earrings. The designer was incredibly talented and created something that exceeded my expectations. The sentimental value combined with their artistic skill made this a perfect experience.
Absolutely! We specialize in creating custom engagement rings, wedding bands, and unique jewelry pieces. Our design process includes consultation, CAD rendering, and approval before crafting your one-of-a-kind piece. Custom design timelines typically range from 3-6 weeks.
We accept cash, all major credit cards (Visa, MasterCard, American Express, Discover), and debit cards. Many locations also offer financing options for larger purchases. Contact your local store for specific financing terms and qualification requirements.
Yes, we stand behind our craftsmanship with warranties on repairs and custom work. Most repairs come with a 6-month to 1-year warranty depending on the type of service. We'll explain the specific warranty terms for your piece when the work is completed.
Esquire Jewelry is a business that specializes in jewelry-related services and products. The company likely offers services such as jewelry sales, repairs, custom design, appraisals, or other jewelry-related business solutions. As a business services provider in the jewelry industry, they may cater to both individual customers and other businesses requiring professional jewelry expertise.
