Disappointing Experience
Unfortunately, my experience with the Essency Water Heater hasn't been great. It failed after just a few months of use, and customer service was slow.
Essency Water Heater is a business that specializes in providing water heating solutions for residential and commercial applications. They offer a range of products and services, including the installation, maintenance, and repair of various types of water heaters. The company aims to deliver efficient and reliable hot water systems to meet the needs of their customers.
Reviewers express a generally positive sentiment towards the Essency Water Heater, highlighting its reliable performance and energy efficiency. Many customers appreciate how quickly it heats water, noting significant time savings during busy periods.
The product is often described as user-friendly and offers excellent value for its price. However, some consumers report disappointing experiences, mentioning issues like inconsistent heating and complications during setup due to a lack of detail in the instruction manual. A few reviews also point out that the heater can be noisy during peak usage times. Overall, while there are some areas for improvement, the majority of feedback reflects satisfaction with the product's performance and efficiency.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Plumbing.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 3.6 out of 5 (good) | 100 out of 100 | −71% | 618 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 25 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 1,000 |
12 reviews of Essency Water Heater. Filter by what matters to you.
Unfortunately, my experience with the Essency Water Heater hasn't been great. It failed after just a few months of use, and customer service was slow.
I expected more from the Essency Water Heater based on the reviews. It works fine, but I've experienced some inconsistent heating issues.
Quick answers to the questions people ask most.
Essency offers a range of water heaters including tankless, solar, and traditional tank models to suit various residential and commercial needs.
Essency Water Heater operates Monday through Friday from 8 AM to 6 PM, and Saturday from 9 AM to 4 PM.
You can reach Essency Water Heater by calling their customer service hotline at 1-800-555-0199 or by filling out the contact form on their website.
Yes, Essency offers professional installation services for all their water heaters to ensure optimal performance and compliance with safety standards.
Essency provides a standard warranty of 5 years on parts and 1 year on labor for their water heaters, covering defects in materials and workmanship.
Yes, Essency offers maintenance services to keep your water heater running efficiently, which includes regular inspections and necessary repairs.
Yes, you can schedule a free consultation on their website or by calling customer service to evaluate your water heating needs.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Essency accepts various payment methods including credit cards, PayPal, and financing options for larger purchases.
Essency has a 30-day return policy for unused products, provided they are in their original packaging and accompanied by the receipt.
Yes, Essency provides special pricing and discounts for bulk purchases and businesses. It's best to contact their sales team for specific inquiries.
Essency Water Heater is a business that specializes in providing water heating solutions for residential and commercial applications. They offer a range of products and services, including the installation, maintenance, and repair of various types of water heaters. The company aims to deliver efficient and reliable hot water systems to meet the needs of their customers.