Is Euro Car Parts a legitimate company?
Yes, Euro Car Parts is a legitimate company with a significant number of verified reviews and an overall positive rating. Many customers have praised their efficient service and the quality of parts offered.

Euro Car Parts is a leading retailer of automotive parts and accessories in the UK, offering a comprehensive selection of products for every make and model. Customers can conveniently order car parts online through their website, www.eurocarparts.com, or opt for the same-day Click & Collect service at one of their 250+ nationwide branches. The company provides a wide range of items, including car service parts, engine components, brakes, lubricants, and various automotive tools. Targeting both individual vehicle owners and automotive professionals, Euro Car Parts aims to meet the diverse needs of its customers with competitive pricing and flexible payment options. The platform also features exclusive deals through its mobile app, enhancing the shopping experience. With a focus on customer satisfaction, the company offers free delivery on orders over £25 and an easy returns policy, making it a reliable choice for anyone in need of car parts and accessories.
Euro Car Parts receives a mix of feedback from customers, highlighting both commendable service and significant issues. Many reviewers praise the company for its efficient delivery, with several noting prompt next-day service and speedy arrivals, even for orders placed from distant locations.
The website is also recognized for its user-friendliness and extensive selection of parts. However, a notable number of consumers express frustration with order fulfillment, citing instances of delayed or missing deliveries, and poor customer service experiences, particularly in-store. Complaints about long wait times and inadequate staffing further detract from the overall experience. Despite these challenges, the majority of reviews reflect satisfaction with the quality of products and the speed of delivery.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,003 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 4.3 | 144 |
| Mar 25 | 4.1 | 427 |
| Apr 25 | 3.7 | 126 |
| May 25 | 4.0 | 144 |
| Jun 25 | 3.8 | 131 |
| Jul 25 | 3.5 | 31 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Prompt next day delivery for a set of service parts (plugs, filters and engine oil)”
“Terrible, paid for next day delivery and did not turn up, had to chase order and a week later still item has not arrived”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.1 out of 5 (good) | 4.5 out of 5 (good) | — | 1,003 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.7 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 |
Bottom line: Euro Car Parts is #4 of 5 on overall rating in this group. On service, BJS Home Delivery scores higher (4.6 vs 4.1).
500 reviews of Euro Car Parts. Filter by what matters to you.
Over a year ago
Good web site for sourcing parts. Choice of parts from different suppliers. Prompt next day delivery for a set of service parts (plugs, filters and engine oil)
Over a year ago
Terrible, paid for next day delivery and did not turn up, had to chase order and a week later still item has not arrived. Slow response
Over a year ago
Here's an updated version: *1/5 stars - AVOID THIS PLACE!* "Abysmal experience at Euro Car Parts Catford! Waited over 30 minutes, despite being first in line, and staff seemed completely disinteres... See more
Quick answers to the questions people ask most.
Yes, Euro Car Parts is a legitimate company with a significant number of verified reviews and an overall positive rating. Many customers have praised their efficient service and the quality of parts offered.
No, Euro Car Parts is not a scam. While there are some negative reviews regarding delivery issues, many verified customers report positive experiences, indicating that the majority find their service reliable.
Euro Car Parts offers a wide range of automotive parts and accessories for various vehicle makes and models, including components like batteries, filters, and service parts, as noted in numerous customer reviews.
Euro Car Parts accepts various payment methods, including credit and debit cards, ensuring a straightforward and secure transaction process for customers.
Customers can reach Euro Car Parts customer support through their website or by calling their local branches. Many reviews highlight the responsiveness of their staff in resolving issues.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Good web site for sourcing parts. Choice of parts from different suppliers. Prompt next day delivery for a set of service parts (plugs, filters and engine oil)
I called to get through to my local branch to enquire about my account with euro. I got through to a guy in Waterford who put me onto the girl named Pam in the office, she was an absolute lady a lovely girl to talk to. She explained to me everything that my local branch couldn’t tell me. From The minute she answered my call her manner and phone etiquette was great. Very pleasant to speak with. Thank you Pam in Waterford for your help and euro car parts you need more like Pam in Waterford. Thank you very much
Terrible, paid for next day delivery and did not turn up, had to chase order and a week later still item has not arrived. Slow response
Here's an updated version: *1/5 stars - AVOID THIS PLACE!* "Abysmal experience at Euro Car Parts Catford! Waited over 30 minutes, despite being first in line, and staff seemed completely disinterested. Return process was a nightmare. Poor customer service, long wait times, and unorganized staff. Don't waste your time here!"
I ordered a car battery from Carmarthen (30 miles away) at 8:30 in the morning and it arrived within the hour. I was amazed.
Great range and choice of parts for any car, which were easy to locate on the website. They were delivered very quickly after placing the order and were well packaged.
Im asked to review my purchase which still hasn't arrived 5 days later so yea....here it is. Edit: After posting i track package. Said delivered an hour ago...package nowhere, 3 people in the house its not like i didnt hear the bell. Where is my package??? Do i need to go neighbor to neighbour now and ask if they have my package??? If they delivered to a neighbour, why not say which one!! This is free delivery.... Further edit: after an hour talking to bots and entering my details 9 different times, was told delivery is in transit, and that "Delivered" means its been billed by the store it doesn't mean package was delivered...and that order will arrive by 6pm today....
Excellent service, received parts ordered the same day. Will definitely use again
Arrived on within time state
Ordered and delivered very quick
Super rapid delivery. Thank you.
its 12:12 and there is a long line of customers and only 1 available cashier as we speak i have been in line for 20 mints and still counting I also see many other staff waking around shelving and nit carrying a bit for the long long line As a write am still in line
Not any problems.
Order never arrived, even though the Order Tracking page said it had been “delivered”.
Delivery was on time and item appears to be of good quality. Not been used yet but seems to be sturdy and well made. Reasonably priced.
So impressed by the efficiency: I had parts arrive (free) at my door within a couple of hours of order when expectation was three days! Pricing was excellent and quality make- always glad to have manufacturer options when available for items.
Had an issue, and they have resolved it professionally. Thank you
Euro Car Parts is a leading retailer of automotive parts and accessories in the UK, offering a comprehensive selection of products for every make and model. Customers can conveniently order car parts online through their website, www.eurocarparts.com, or opt for the same-day Click & Collect service at one of their 250+ nationwide branches. The company provides a wide range of items, including car service parts, engine components, brakes, lubricants, and various automotive tools. Targeting both individual vehicle owners and automotive professionals, Euro Car Parts aims to meet the diverse needs of its customers with competitive pricing and flexible payment options. The platform also features exclusive deals through its mobile app, enhancing the shopping experience. With a focus on customer satisfaction, the company offers free delivery on orders over £25 and an easy returns policy, making it a reliable choice for anyone in need of car parts and accessories.
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