Evelyn Boutique is an online shopping platform specializing in fashion and lifestyle products. The company offers a curated selection of clothing, accessories, and footwear aimed at individuals seeking stylish and contemporary options for their wardrobe. With a focus on quality and affordability, Evelyn Boutique caters to a diverse customer base, including fashion-conscious shoppers looking for the latest trends.
The platform provides a user-friendly shopping experience, allowing customers to browse through various categories and make purchases conveniently. Evelyn Boutique emphasizes customer satisfaction and strives to deliver a seamless online retail experience. By leveraging an intuitive website, the company aims to meet the needs of its clientele while promoting a fashionable lifestyle.
Evelyn Boutique receives a mixed response from consumers, with many expressing frustration over order fulfillment and customer service. A significant number of reviewers report that their items never arrive, with some waiting months for orders placed as far back as June.
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Complaints about the company's lack of communication and difficulty in obtaining refunds are prevalent, leading many to label it a scam. Despite these issues, some customers do find success with specific products, praising the flattering fit and quality of dresses like the Nora set and the Savana dress. Positive reviews highlight the appealing designs and materials of certain jewelry items, which have garnered loyal customers. However, the overwhelming sentiment reflects dissatisfaction with order processing and customer support.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.6
60
100%
● Low
2.6 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
2.6
12-month avg
2.6
All-time
2.6
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
3.7
3
Jul 25
2.8
47
Aug 25
1.4
10
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 25 positive reviews
Delivery20%
5 mentions
Customer service12%
3 mentions
Easy to use8%
2 mentions
“The Nora set, Savana dress, and Sharon sandals all arrived together—and every single item was a hit”
On “Delivery” · Aug 3, 2025
Top complaintsof 35 negative reviews
Refund37%
13 mentions
Scam31%
11 mentions
Payment issues29%
10 mentions
Returns26%
9 mentions
“After two months of numerous emails, not receiving my order, being told it was coming, then being told I would have t...”
On “Refund” · Aug 18, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
Do not buy for this scam company. It’s not legit you won’t get your items and if you do it won’t be what you thought you were getting. They keep posting a picture of a mother and daughter team saying... See more
NO stars, actually. After two months of numerous emails, not receiving my order, being told it was coming, then being told I would have to submit a dispute through my payment method (Evelyn would not... See more
This store us a scam. The pairs of shoes were supposed an orthopedic but it is a piece of crap. It came straight from China I guess so it took a long time to atrive. No return address. I could not com... See more
Evelyn Boutique has received a mix of reviews, with several customers expressing concerns about order fulfillment and product quality. With low ratings and numerous complaints, potential buyers should proceed with caution.
Is Evelyn Boutique a scam?
Many customers have reported negative experiences, including non-delivery of items and poor customer service, leading to safety concerns. Verified reviews indicate a pattern of dissatisfaction, suggesting that it may not be safe to use Evelyn Boutique.
What products does Evelyn Boutique offer?
Evelyn Boutique offers a range of fashion items, including dresses and footwear. However, customer feedback has raised issues regarding the quality and accuracy of the products received.
What payment methods does Evelyn Boutique accept?
Evelyn Boutique typically accepts major credit cards and possibly other online payment methods. However, specific details on payment options are often not clearly communicated, which has caused frustration among customers.
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How can I contact Evelyn Boutique for support?
Customers have reported difficulty in reaching Evelyn Boutique, with many stating they received no response after multiple attempts to contact support via email. This lack of communication can be a significant concern for potential buyers.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Do not buy for this scam company. It’s not legit you won’t get your items and if you do it won’t be what you thought you were getting. They keep posting a picture of a mother and daughter team saying they are closing soon it’s all a scam. Don’t buy!!
NO stars, actually. After two months of numerous emails, not receiving my order, being told it was coming, then being told I would have to submit a dispute through my payment method (Evelyn would not refund it) if I wanted a refund, I gave up and reported them to Chase. Chase immediately (like in under 2 minutes) refunded my payment, so I am assuming they know this company is fraudulent, or they would have had a longer investigation. Do NOT order from this company.
This store us a scam. The pairs of shoes were supposed an orthopedic but it is a piece of crap. It came straight from China I guess so it took a long time to atrive. No return address. I could not communicate with them on email. Couldn't get money back. DO NOT FALL FOR THIS SCAM.
My dress arrived and I followed the size guidelines and it was extremely small. Have emailed the company three times to get instructions on how to return and have heard nothing!!! I paid 50.00 and want a refund. Hope to hear from this company - my first experience and so far it has not been good!!! Barbara Stay
I ordered a dress on June 22nd, 2025. It is now August 5th and the dress has not yet arrived. Am wondering if this is a scam. My credit card was encumbered when ordering the item.
The Nora set, Savana dress, and Sharon sandals all arrived together—and every single item was a hit. Great sizing, breathable materials, and elegant cuts. You’ve got a new loyal customer!
I ordered multiple items on June 20, 2025 and still have not received any items. I have reached out to Evelyn's on multiple dates, but now they are sending me to Spotify to receive my refund. I chatted with Spotify and was told to contact Evelyn's Boutique. I am going to call my bank and let them deal with them. It is shameful to take someone's money and not deliver their order.
I ordered an item on June 19, still hasn't arrived
I ordered an item on June 19, 2025 and it still hasn't arrived. While advertised as a San Francisco-based clothing company, it appears to ship from China. I've contacted the company via email on July 27 to cancel my order, as I was tired of waiting, but I haven't heard anything back.
I adore the silver bracelet with stars for its cosmic charm. Tiny polished stars are linked together so they seem to float around my wrist. It’s light enough to forget about, yet every time I do, I get a pleasant jingle reminder. Perfect for stargazers and dreamers alike.
The moon pendant bracelets made of zirconia and gold remind me of twilight skies. The crescent moon charm is encrusted with stones that gleam like stars, and the fine chain feels delicate yet secure. I’ve layered it with my watch, and the two pieces complement each other surprisingly well. It’s my subtle nod to stargazing afternoons in the park.
Daisies never fail to cheer me up, and the elegant daisy bracelet with green crystals is no exception. The petals are dainty, and the crystals at their centers catch the light in rainbows. It has a light bounce when I type, making me grin at my desk. It’s simultaneously youthful and grown-up, a hard balance to strike.
The elegant open bracelet made of white enamel and gold is a study in contrasts that works beautifully. The crisp white enamel feels contemporary against the warm gold metal, and the open design makes it adjustable without fuss. I admire how it sits flush against my skin without pinching or catching on sleeves. Every time I wear it, I get a small thrill from how fresh it looks.
The aquamarine bracelet with pearls has a beachy romance I can’t resist. The sea-blue aquamarines are translucent, while the pearls provide an opulent counterpoint. I’ve stacked it with silver bangles, and they all play together nicely without overshadowing each other. Wearing it feels like a mini-vacation for my wrist.
Clothing Boutique Spam from Asia not San Francisco!
They advertised as a San Francisco area boutique, but the merchandise was shipped from China. After patiently waiting for items to arrive after a shipping delay, they arrived in beaten up bags. Of the four things that I ordered, only one item (a dress) was of decent quality of material and the size was somewhat accurate. The other three blouses that I ordered had a really thin, itchy fabric that was poorly sewn. I ordered the same size but the variation in fit was unacceptable. None of the blouses fit. I contacted them to exchange the items because I didn't trust shipping them back to Asia at my expense rather than to San Fransisco. They have not responded. Today, their website appears to be unoperational. I agree with other reviewed that I have been spammed and have lost the money paid.
I ordered a dress on June 4th. Confirmation email the next day. Never received my item. I emailed 3 times now. First time they said it was still on its way and I would receive in 4 to 6 days. 2nd time they passed me off the Shopify for refund. 3rd time they never responded. I’m still trying to get my $49.95 refund.
I ordered three items 30 days ago. When I inquired via email I as told it would take 30 days.it was then I realized it was coming from Rotterdam. I then followed up again and was told shopify who they used were not handling items anymore. I immediately call my credit card company and the immediately credited my acct. I asked what to do if I got the merchandise. I was told I would not get the merchandise.
Evelyn Boutique is an online shopping platform specializing in fashion and lifestyle products. The company offers a curated selection of clothing, accessories, and footwear aimed at individuals seeking stylish and contemporary options for their wardrobe. With a focus on quality and affordability, Evelyn Boutique caters to a diverse customer base, including fashion-conscious shoppers looking for the latest trends.
The platform provides a user-friendly shopping experience, allowing customers to browse through various categories and make purchases conveniently. Evelyn Boutique emphasizes customer satisfaction and strives to deliver a seamless online retail experience. By leveraging an intuitive website, the company aims to meet the needs of its clientele while promoting a fashionable lifestyle.