Excalibur Crossbow is a business that specializes in crossbow manufacturing and related archery equipment. The company likely produces hunting and target crossbows along with accessories such as bolts, scopes, and maintenance equipment for archery enthusiasts and hunters.
Reviewers generally praise Excalibur Crossbow for its high-quality products and reliable service. Many customers highlight the knowledgeable staff and the excellent technical support, noting that the team understands specific requirements and delivers results that exceed expectations.
Fast turnaround times and clear communication are also frequently mentioned as positive aspects of their experience. However, some consumers express disappointment with follow-up services, citing issues with delayed responses and a lack of communication regarding order status. While the initial consultations are thorough, the follow-up can leave much to be desired, leading to frustration for some. Overall, Excalibur Crossbow is seen as a solid choice for those needing expertise in archery, despite some room for improvement in customer service responsiveness.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 43 | |
| 2.4 out of 5 (poor) | 100 out of 100 | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 25 |
12 reviews of Excalibur Crossbow. Filter by what matters to you.
5 months ago
Working with Excalibur was a positive experience overall. They took time to understand our specific requirements and delivered exactly what we needed. The project manager kept us informed throughout t... See more
5 months ago
We've been working with them for several months now on various projects. Consistent quality and they're easy to work with. Sometimes wish they were a bit more flexible on scheduling, but overall very... See more
5 months ago
The technical work was solid and met our specifications. Customer service was friendly enough, but felt like we were sometimes passed around between different departments. Not a deal-breaker, but coul... See more
5 months ago
They handle our quarterly equipment maintenance and it's always done right the first time. Staff is punctual and professional. Pricing is competitive too.
Quick answers to the questions people ask most.
Excalibur Crossbow provides comprehensive crossbow sales, repairs, maintenance, and customization services. We also offer professional tuning, string replacement, and scope mounting for all major crossbow brands.
We are open Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. We are closed on Sundays and major holidays.
You can reach us by phone at our main number, email us through our website contact form, or visit our physical location. We typically respond to inquiries within 24 hours during business days.
Yes, our certified technicians service all major crossbow brands including TenPoint, Barnett, Ravin, and others. We stock parts and accessories for most popular crossbow models.
We offer a 90-day warranty on all repair work and replacement parts. This warranty covers defects in workmanship but does not cover normal wear or damage from misuse.
Most standard repairs are completed within 3-5 business days. More complex repairs or those requiring special-order parts may take 1-2 weeks depending on parts availability.
Yes, we provide basic crossbow safety courses and maintenance training for individuals and groups. These sessions cover proper handling, basic maintenance, and safety protocols.
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Working with Excalibur was a positive experience overall. They took time to understand our specific requirements and delivered exactly what we needed. The project manager kept us informed throughout the process and the final installation went smoothly. Would definitely use them again for future projects.
We've been working with them for several months now on various projects. Consistent quality and they're easy to work with. Sometimes wish they were a bit more flexible on scheduling, but overall very satisfied with the partnership.
The technical work was solid and met our specifications. Customer service was friendly enough, but felt like we were sometimes passed around between different departments. Not a deal-breaker, but could be smoother.
They handle our quarterly equipment maintenance and it's always done right the first time. Staff is punctual and professional. Pricing is competitive too.
Product quality is definitely there, but had some issues with a delayed shipment that wasn't communicated well. When I finally got through to customer service, they were helpful and made it right. Just wish the communication was better upfront.
Honestly wasn't sure what to expect, but they really delivered. Fast turnaround, clear communication, and the end result was better than promised. Will definitely be using them for our next project.
The team really knows their stuff when it comes to crossbow equipment and accessories. However, it can take 2-3 days to get a response to emails, which isn't ideal when you're on a tight deadline.
Initial consultation was great and very thorough. However, follow-up service has been lacking. Had to call multiple times to get updates on our order status. The final product was good quality, but the process was frustrating.
Been dealing with Excalibur Crossbow for over two years now and they consistently deliver. Their technical support team actually knows what they're talking about, unlike some other companies I've worked with. Pricing is fair and delivery times are reliable. Only minor complaint is their online ordering system could use some updates, but that's a small issue compared to the excellent service.
Their consultation services are top-notch. The technician who came out knew exactly what we needed and provided solutions I hadn't even considered. Saved us both time and money in the long run.
Quality work and knowledgeable staff, but you definitely pay for it. Worth it if you need the expertise, but might be overkill for simpler projects.
Excalibur has been our go-to supplier for the past year. Professional staff, quality products, and they stand behind their work. Highly recommended for anyone in the archery business.
We accept cash, all major credit cards (Visa, MasterCard, American Express), and checks. Payment is typically due upon completion of services unless prior arrangements have been made.
Yes, we provide free estimates for all repair work before beginning any services. We will contact you with the estimate and wait for your approval before proceeding with any repairs.
Excalibur Crossbow is a business that specializes in crossbow manufacturing and related archery equipment. The company likely produces hunting and target crossbows along with accessories such as bolts, scopes, and maintenance equipment for archery enthusiasts and hunters.
