One thing that really stood out to me…
One thing that really stood out to me was the array of attractive deals they had on various products. It's hard to resist a great bargain… but the the staff could be more friendly

eXtra Stores is a prominent online retailer specializing in a diverse range of electronic products and home appliances. The company offers customers a wide selection of mobile phones, televisions, cameras, air conditioners, and gaming devices from renowned global brands. With a focus on providing a secure online shopping experience, eXtra Stores aims to meet the needs of tech-savvy consumers looking for quality products at competitive prices. Targeting both individual consumers and families, eXtra Stores seeks to enhance customer satisfaction through fast delivery services and a user-friendly shopping interface. The company's commitment to offering a comprehensive selection of household electronics makes it a go-to destination for those in search of the latest technology and home solutions. Through its website, customers can easily browse promotions and access a variety of products tailored to their preferences.
eXtra Stores faces significant criticism from consumers, with many expressing frustration over poor customer service and delivery issues. Reviewers frequently mention long wait times when trying to reach customer support, with some stating they received no communication regarding their orders.
Complaints about orders not arriving on time are prevalent, with customers feeling cheated after paying for items that never showed up. Despite these issues, a small percentage of reviews highlight the appealing selection of electronics and home appliances, with some customers noting attractive deals and friendly staff during in-store visits. However, the overall sentiment is overwhelmingly negative, as many feel that the company fails to deliver on its promises and lacks adequate support for resolving issues.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 33 | 100% | -2.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 4.5 | 2 |
| Apr 25 | — | 0 |
| May 25 | 3.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 33 most recent reviews.
“I recently shopped at Extra Stores, and I was really impressed by their great selection of electronics and appliances”
“The worst costume service not only in Saudi but in the whole wide world”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consumer Electronics.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.4 out of 5 (poor) | 1.7 out of 5 (poor) | — | 33 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | — | 1.6 out of 5 (poor) | +104% | 547 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 |
Bottom line: eXtra Stores is #4 of 5 on overall rating in this group. On delivery, GRADE MOBILE scores higher (4.6 vs 1.4).
33 reviews of eXtra Stores. Filter by what matters to you.
One thing that really stood out to me was the array of attractive deals they had on various products. It's hard to resist a great bargain… but the the staff could be more friendly
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
eXtra Stores is a prominent online retailer specializing in a diverse range of electronic products and home appliances. The company offers customers a wide selection of mobile phones, televisions, cameras, air conditioners, and gaming devices from renowned global brands. With a focus on providing a secure online shopping experience, eXtra Stores aims to meet the needs of tech-savvy consumers looking for quality products at competitive prices. Targeting both individual consumers and families, eXtra Stores seeks to enhance customer satisfaction through fast delivery services and a user-friendly shopping interface. The company's commitment to offering a comprehensive selection of household electronics makes it a go-to destination for those in search of the latest technology and home solutions. Through its website, customers can easily browse promotions and access a variety of products tailored to their preferences.
This profile hasn't been claimed by the business owner.