Famous Smoke is a retailer specializing in cigars and tobacco products. The company offers a selection of premium and everyday cigars, smoking accessories, and related merchandise to cigar enthusiasts. They typically operate through both online sales and physical retail locations to serve their customer base.
Famous Smoke garners a generally positive reception, with many customers praising the excellent value and fast shipping. Reviewers frequently highlight the good deals available, particularly through their house brands and daily promotions, which offer competitive pricing.
The quality of the cigars is often noted as consistent, with several customers appreciating the care taken in packaging. However, there are some complaints regarding recent orders, with a few individuals expressing disappointment over receiving dried-out or cracked cigars. While the selection is deemed decent, some consumers wish for a broader range of premium options. Additionally, a few reviews mention that the website could improve in terms of speed and functionality. Overall, Famous Smoke is seen as a reliable choice for cigar enthusiasts, despite some recent quality concerns.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 1.3 out of 5 (poor) | 100 out of 100 | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | +12% | 368 |
12 reviews of Famous Smoke. Filter by what matters to you.
5 months ago
Their house brands and daily deals offer excellent value. Quality is consistent and shipping is reliable. The email newsletters with special offers are helpful too, though sometimes they send too many... See more
5 months ago
Everything arrived fresh and well-humidified. Been ordering regularly and haven't had any quality issues.
5 months ago
Ordered a box of my favorite cigars and they arrived in perfect condition within 3 days. The packaging was excellent and everything was fresh. Prices are competitive too.
5 months ago
Had an issue with a damaged package and their customer service team went above and beyond to make it right. Sent a replacement immediately and even threw in some extras. This is why I keep coming back... See more
Quick answers to the questions people ask most.
Famous Smoke Shop offers a wide selection of premium cigars, pipe tobacco, cigarettes, and smoking accessories from top brands worldwide. They carry both popular mainstream brands and rare, limited-edition cigars to suit all preferences and budgets.
Yes, Famous Smoke Shop provides online ordering through their website with shipping available nationwide where legally permitted. They offer various shipping options and ensure proper packaging to maintain product quality during transit.
Store hours vary by location, but most Famous Smoke Shop locations are typically open Monday through Saturday from 10 AM to 9 PM, and Sunday from 12 PM to 6 PM. It's recommended to check with your specific local store for exact hours as they may vary.
Famous Smoke Shop offers returns on unopened, unused products within a specified timeframe, typically 30 days with original receipt. Due to health regulations, opened tobacco products generally cannot be returned unless defective.
Yes, Famous Smoke Shop employs knowledgeable staff who can provide expert recommendations based on your taste preferences, experience level, and budget. They can help both beginners and experienced smokers find the perfect cigars for any occasion.
Yes, Famous Smoke Shop carries a full range of humidors from desktop models to large cabinet humidors. They also offer humidor maintenance supplies, hygrometers, and can provide guidance on proper cigar storage techniques.
Yes, customers must be at least 21 years old to purchase tobacco products, as required by federal law. Valid government-issued photo ID is required for all tobacco purchases, regardless of apparent age.
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Their house brands and daily deals offer excellent value. Quality is consistent and shipping is reliable. The email newsletters with special offers are helpful too, though sometimes they send too many.
Everything arrived fresh and well-humidified. Been ordering regularly and haven't had any quality issues.
Ordered a box of my favorite cigars and they arrived in perfect condition within 3 days. The packaging was excellent and everything was fresh. Prices are competitive too.
Had an issue with a damaged package and their customer service team went above and beyond to make it right. Sent a replacement immediately and even threw in some extras. This is why I keep coming back to Famous Smoke.
Been ordering from Famous Smoke for about 2 years now. They have a huge selection and their deals are pretty good. Customer service responded quickly when I had a question about my order. Only complaint is that sometimes items show in stock but then get backordered.
Good for everyday smokes and popular brands, but their premium and rare cigar selection could be better. Shipping is usually fast and packaging is secure. Customer service is helpful when needed.
Impressed with how quickly my order arrived and the care they put into packaging. Everything was individually wrapped and the humidity was perfect. Will definitely order again.
Products are good quality and authentic, but shipping took longer than expected. The website said 3-5 business days but it took 8 days to arrive. Cigars were in good condition though.
Nothing spectacular but nothing terrible either. Prices are okay, selection is decent, and shipping is standard. Would be nice to see more variety in their premium offerings and maybe faster processing times.
Love their daily deals and flash sales. The prices are hard to beat when they have promotions running. The website can be a bit slow to load sometimes and the search function isn't the most intuitive, but overall a decent experience.
My last order had several cigars that were dried out and cracked. This hasn't happened before with Famous Smoke, so maybe it was just bad luck with shipping conditions. Their return policy is fair though.
Been a customer for over 5 years and they've always been reliable. Good selection of premium and budget-friendly options. Their cigar samplers are a great way to try new brands without committing to a full box.
Famous Smoke Shop typically offers various promotions, bulk discounts, and may have a customer loyalty program with benefits for frequent shoppers. Check their website or ask in-store about current promotions and membership benefits.
Yes, Famous Smoke Shop can often special order specific cigars or tobacco products that aren't currently available in their regular inventory. Contact the store directly to inquire about special orders and estimated delivery times.
Famous Smoke is a retailer specializing in cigars and tobacco products. The company offers a selection of premium and everyday cigars, smoking accessories, and related merchandise to cigar enthusiasts. They typically operate through both online sales and physical retail locations to serve their customer base.
