Flask Fine Wine & Whisky is a prominent wine and spirits retailer based in Los Angeles, specializing in rare and vintage selections. Established in 1962, the company offers a meticulously curated collection of fine wines, bourbons, scotch, tequila, gin, and mixers. Customers can explore a diverse range of products, including California wines, Italian wines, and various whiskey types, all reflecting craftsmanship and authenticity.
Targeting both collectors and casual enthusiasts, Flask Fine Wine & Whisky serves individuals seeking high-quality beverages for personal enjoyment or special occasions. The company provides an online shopping platform alongside in-store experiences, making it convenient for customers to browse and purchase their preferred selections. By focusing on quality and a broad assortment of fine wines and spirits, Flask Fine Wine & Whisky caters to a discerning clientele who appreciate the nuances of rare and collectible beverages.
flaskfinewines.com has a positive customer experience.
Flask Fine Wines receives overwhelmingly positive feedback from customers, highlighting exceptional service and quick shipping. Reviewers frequently commend the knowledgeable and friendly staff, noting their helpfulness in providing recommendations and addressing concerns promptly.
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Many customers appreciate the secure packaging of bottles, ensuring they arrive in perfect condition. The ease of navigating the website and the low shipping fees also contribute to a positive shopping experience. However, a few reviews mention issues with delivery and receiving damaged bottles, indicating that there may be occasional hiccups in the shipping process. Overall, Flask Fine Wines is celebrated for its outstanding customer service and reliable delivery, making it a favored choice among consumers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
313
100%
-0.1
● Low
4.8 / 5 overall
=
313 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.9▼ 0.1
12-month avg
5.0
All-time
4.8
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
2
Oct 24
5.0
3
Nov 24
5.0
2
Dec 24
5.0
6
Jan 25
5.0
9
Feb 25
4.7
3
Mar 25
5.0
5
Apr 25
5.0
4
May 25
5.0
1
Jun 25
4.8
6
Jul 25
5.0
10
Aug 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 313 most recent reviews.
Top praiseof 294 positive reviews
Delivery50%
146 mentions
Fast & efficient33%
98 mentions
Customer service30%
89 mentions
Prices & value16%
47 mentions
“I placed an order on line and they called me almost immediatly to schedule the delivery”
On “Delivery” · Jul 31, 2025
Top complaintsof 13 negative reviews
Shipping38%
5 mentions
Delivery31%
4 mentions
Payment issues31%
4 mentions
Damaged15%
2 mentions
“Since I paid such high shipping cost I was expecting the beer to come in good condition”
On “Shipping” · May 2, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
Overall rating and review count for this company and similar companies
Overall, things were fine with my order. I'd paid for overnight shipping which wound up being delayed, and once I got the order, two of the six bottles had some issues.
In one, the cork part of the lid came unglued and was stuck in the bottle. I managed to fix it. In the other, the lid and plastic wrapping were both quite loose.
Not deal-breakers in ordering from them, but a bit of a challenge.
Can't use gift cards in the store. Ordered online but three items were out of stock even though the website said they were in stock. Had to re-order 3 times since another order was mistakenly canceled by your staff. Overall process cumbersome and took a lot longer than expected from a routine online order.
Ordering was easy! Thank you—box well packed and safely delivered by UPS.
Except—ONE bottle packed snd shipped with broken seal so some liquid leaked out. No glass broken, just a broken seal :-(
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Online order.
The good:
Excellent selection, decent prices, well packaged bottles for transport, efficient costumer service once things were going wrong.
The bad:
Order was not being processed. Then I got shipping notification without tracking information. Never an update. Had to reach out to find out that shipment had not been placed. Eventually shipment was done with a different courier, UPS, and again I did only receive tracking info after reaching out. UPS was bad with their service and communication, but that is not really on flasks.
I was charged $6.00 for a gift box and I think when you spend more then $64 a bottle for tequila, and buy two, it would be nice if they didn't charge. I get it if you spend $20/$30 dollars but after $50 you should get gift wrap. That's just good customer service.
Flask Fine Wine & Whisky is a prominent wine and spirits retailer based in Los Angeles, specializing in rare and vintage selections. Established in 1962, the company offers a meticulously curated collection of fine wines, bourbons, scotch, tequila, gin, and mixers. Customers can explore a diverse range of products, including California wines, Italian wines, and various whiskey types, all reflecting craftsmanship and authenticity.
Targeting both collectors and casual enthusiasts, Flask Fine Wine & Whisky serves individuals seeking high-quality beverages for personal enjoyment or special occasions. The company provides an online shopping platform alongside in-store experiences, making it convenient for customers to browse and purchase their preferred selections. By focusing on quality and a broad assortment of fine wines and spirits, Flask Fine Wine & Whisky caters to a discerning clientele who appreciate the nuances of rare and collectible beverages.