Flex Suits is an online retailer specializing in men's suits and tuxedos, offering a wide selection designed to combine quality, style, and affordability. The company provides an extensive range of options, including modern styles such as pinstripe, windowpane, floral, and tweed suits, as well as a variety of tuxedo designs. With an inclusive sizing approach, Flex Suits caters to a diverse customer base, including those seeking skinny, slim, classic fit, and big and tall sizes.
Customers benefit from convenient services such as free shipping on orders over $150 and easy returns and exchanges, ensuring a seamless shopping experience. The company emphasizes its commitment to quality and value, aiming to deliver products that meet stringent standards while remaining competitively priced. Flex Suits is dedicated to helping men dress smartly for any occasion, allowing them to own a perfectly fitted suit or tuxedo at a price comparable to rental options.
Flex Suits generally receives positive feedback from customers, highlighting great service and fast shipping. Many reviewers appreciate the quality of the products, noting that the suits and other items are well-made and offered at competitive prices.
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The customer service is frequently praised for being responsive and helpful, with one customer mentioning quick replacements for an order error. However, there are some concerns regarding order accuracy, as one reviewer experienced issues with an out-of-stock item and the subsequent refund process. Despite this, the overall sentiment remains favorable, with most customers expressing satisfaction with their purchases and the company's service. Overall, Flex Suits is viewed positively, though there is room for improvement in order management.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
4.2
6
100%
—
● Not enough data
4.2 / 5 overall
=
6 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 6 most recent reviews.
Top praiseof 5 positive reviews
Customer service80%
4 mentions
Quality60%
3 mentions
Fast & efficient40%
2 mentions
Prices & value40%
2 mentions
“Great customer service and fast shipping”
On “Customer service” · Aug 9, 2020
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
I made a purchase on line. They charged my credit card. A couple days later, they e mailed me stating that the item was out of stock and offered a different item or a refund. I requested a refund. The... See more
Great customer service and fast shipping. Not the most accurate, at least in my case, but they quickly sent replacements after I let them know I received the incorrect color. That said, their tank top... See more
I ran across apparel99 through eBay to purchase some tank top style undershirts. They seem fast and efficient, and genuinely care about how their customers perceive them, which is why I believe their... See more
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I made a purchase on line. They charged my credit card. A couple days later, they e mailed me stating that the item was out of stock and offered a different item or a refund. I requested a refund. The retailer did not respond. I sent additional e mails requesting a refund.......no response - no refund. I had to file a dispute with my credit card company.
Great customer service and fast shipping. Not the most accurate, at least in my case, but they quickly sent replacements after I let them know I received the incorrect color. That said, their tank tops so far seem to be of excellent build quality, if a bit too long. I would definitely consider ordering from them again, but I'm glad I wasn't in a hurry to get new tank tops.
I ran across apparel99 through eBay to purchase some tank top style undershirts. They seem fast and efficient, and genuinely care about how their customers perceive them, which is why I believe their service is excellent. Would definitely do business with them again!
Flex Suits is an online retailer specializing in men's suits and tuxedos, offering a wide selection designed to combine quality, style, and affordability. The company provides an extensive range of options, including modern styles such as pinstripe, windowpane, floral, and tweed suits, as well as a variety of tuxedo designs. With an inclusive sizing approach, Flex Suits caters to a diverse customer base, including those seeking skinny, slim, classic fit, and big and tall sizes.
Customers benefit from convenient services such as free shipping on orders over $150 and easy returns and exchanges, ensuring a seamless shopping experience. The company emphasizes its commitment to quality and value, aiming to deliver products that meet stringent standards while remaining competitively priced. Flex Suits is dedicated to helping men dress smartly for any occasion, allowing them to own a perfectly fitted suit or tuxedo at a price comparable to rental options.