Flume Internet is a provider of gigabit fiber optic internet services across North America. Established in 2020, the company has rapidly expanded to serve over 23 markets, offering high-speed internet solutions designed for residential subscribers and enterprise customers alike. Flume's service plans include options for up to 10 Gb/s, catering to various needs from individual households to larger enterprises with multiple devices. The company prioritizes reliable connectivity and customer satisfaction, providing unlimited data, free modem and router installations, and proactive support. Flume Internet aims to deliver high-quality internet access that is affordable and efficient, ensuring that customers have the bandwidth necessary for their online activities. With a focus on expanding availability, Flume encourages potential customers to inquire about service in their areas, striving to bring fiber optic internet to more communities across the country.
Flume Internet receives a mixed response from its users, with many praising the service while others express significant dissatisfaction. Positive reviews highlight the quick installation process, friendly and professional staff, and competitive pricing, with customers feeling relieved after switching from their previous providers.
The 1 gigabit plan and the absence of hidden fees are also frequently mentioned as major benefits. However, critical feedback points to severe issues with customer service, including unresponsiveness and reliability concerns, with some users reporting multiple internet outages and no-show installations. Overall, while many customers are glad they made the switch to Flume, the recurring complaints about customer service and reliability cast a shadow over the positive experiences. The sentiment is mixed, leaning slightly towards the positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 3.5 | 8 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 2.3 | 3 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
“Dope service, easy to sign up and straightforward billing and support”
“No customer service available”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 3.5 out of 5 (good) | 67 out of 100 | 3.3 out of 5 (fair) | — | 8 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | +3% | 175 |
Bottom line: Flume Internet is #5 of 5 on overall rating in this group. On service, Freedomsat 4G, Fibre & Satellite Broadband Internet scores higher (4.8 vs 3.3).
8 reviews of Flume Internet. Filter by what matters to you.
Wasnt sure if we should switch, but so glad we did. We're paying half of what we were paying our previous provider, install was quick and easy, the Flume tech Mohammed was great, and we havent had any issues since signing up. Definitely recommend subscribing!
Dope service, easy to sign up and straightforward billing and support.
Really great service all around! I went for the free month and 1 GB service. No extra fees, none of that bull the big companies have us used to. Love it so far!
So glad I made the switch! The support team and technician who installed my service we're very friendly and professional. They answered all my questions with patience and kindness. The service itself is PERFECT! Superfast and able to handle all my devices in the home. Thanks again Flume team!
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Polarized pattern: few middle ratings. 63% of recent reviews are 4–5★ and 38% are 1–2★.
Flume's service is awesome, the 1 gigabit plan is a game changer and they give a free router and free month too!
Flume Internet is a provider of gigabit fiber optic internet services across North America. Established in 2020, the company has rapidly expanded to serve over 23 markets, offering high-speed internet solutions designed for residential subscribers and enterprise customers alike. Flume's service plans include options for up to 10 Gb/s, catering to various needs from individual households to larger enterprises with multiple devices. The company prioritizes reliable connectivity and customer satisfaction, providing unlimited data, free modem and router installations, and proactive support. Flume Internet aims to deliver high-quality internet access that is affordable and efficient, ensuring that customers have the bandwidth necessary for their online activities. With a focus on expanding availability, Flume encourages potential customers to inquire about service in their areas, striving to bring fiber optic internet to more communities across the country.
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